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Precision Garage Door of Hudson Valleyhas received 783 reviews, averaging 4.94 Stars:
New Windsor, NY
Pomona, NY
Wednesday, December 13, 2023 Brian called to give us his ETA and was right on time. Brian pulled up to our garage and at once got out of his truck and identified himself, shook my hand, introduced himself to my husband and asked how can he help us? When I showed him the garage door he said he could fix it with sincerity of eyes, eye contact and with confidence. In my heart, I thanked the True God, Jehovah, someone we could trust! My husband asked how long would the job take and to explain everything step by step and that's exactly what Brian did. Brian gave us three options, said he would fix what we asked, yet gave us his expert opinion explaining safety hazards and improvements we need to consider. When someone who knows his kraft can point out possible safety hazards and explain how to keep my family and me safe, I'm all for it. That's exactly what Brian did. Brian assured us he would fix our garage door and wouldn't leave until we were satisfied. Brian gave us a time frame and he stuck it,. Including clean up as well. Brian was very courteous, friendly, professional, helpful and neat! My husband and I are very satisfied with the professional job and quality work Brian did for us. And last but not least, I want to thank Sara and Elizabeth for promptly scheduling the job and allaying my fears and anxious care. Assuring me of Precision Garage Door expert technicians experience. The prompt texts, emails and reminders helped as well. Now, I can get some sleep tonight. Thank you Precision Garage Door Company from two happy customers. Gordon and Margie???? PS: Thank you too, John, for giving me a courtesy call letting me know Brian was delayed at another job, but that he would come!!! Now I know why. Brian won't leave a customer until he/she is fully satisfied with his work.
- Margie
Ellenville, NY
The service technician was very knowledgeable and pleasant. I highly recommend.
- Karen Rosenstein
Pearl River, NY
Chris was great!! He explained everything clearly and did not try to upsell me. My garage door works better now than when it was new! Highly recommend!
- Jimmy Corrigan
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Poughkeepsie, NY
Very quick and excellent service. Jesse was knowledgeable and reliable. My garage door opens perfectly now. I couldn’t be happier with this company.
- Kate Ableson
Shandaken, NY
best experience , best service and most knowledgeable tech guy explaining what was the problem and needed repair.
- Christine Baltz
Ulster, NY
Thank you for your service. Isaac took his time to explain my options and was very pleasant. If I need help in the future, I will request Isaac.
- Dorothy Bilges
Wappingers Falls, NY
Excellent service, and will refer to friends and family!
- Genevieve Gulbrandsen
Walden, NY
Brian came today and fixed my garage door! He was friendly and very honest! I will definitely be a repeat customer in the future to do my other door since this one is like brand new!!
- Christine Brighton
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Jesse was able to come earlier than the window of time offered (which was helpful to us). He was personable, knowledgeable and efficient. The work was completed properly. When I saw the invoice after workman left it was odd to see 100% of job cost allocated to materials and 0% to labor. I imagine the installation is built into the materials cost (not inexpensive). Happy to get job done.
- Richard Strassfield
Wappingers Falls, NY
showed up on time est matched price billed completed in timely mannor
- Thomas Schmeelk
Middletown, NY
Brian serviced my garage door. I received a call prior to his arrival and it was within the times given to me when I scheduled the appointment. My garage door opener was not working and he informed me of the problems. He was prompt, respectful and worked diligently to repair my door. In addition, I needed new springs, rollers, and cables. He also took the time to reprogram my other remote door openers. He checked my husband's opener, added safety cables for the springs and loosened the belt to hopefully avoid the same problem from happening to his opener. He followed up on the service and we have been pleased with the job that was completed so far.
- Andrea Yager
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Service Technician Team : Brian B
Hyde Park, NY
I could not be more pleased with Precision. They kept me informed from the time I ordered until it arrived and set up the appt.to install. The installers called me 3/4 hr ahead and showed up right on time. They were very polite, efficient and business like. They had to remove the old wooden door and install all new parts for the new one. They were done in 2 hours and called me to check the work; all was perfect.
- Vincent Asher
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Wappingers Falls, NY
Jesse our tech was super knowledgeable and polite really made me feel comfortable with him fixing the door. It’s nice to know that some businesses still take pride in their employees.
- Brett Butler
Putnam Valley, NY
Your serviceman was friendly, knowledgeable and on time. Look forward to seeing Matt again for the installation of our garage door system.
- Abigail Raimo
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Service Technician Team : Matthew L
Wappingers Falls, NY
We would like to take this opportunity to highly commend, Matthew Lawrence. He was not only professional, patient and courteous but extremely knowledgeable. He made our service call a most pleasant experience. It was because of his personal touch that we will remain loyal Precision customers in the future.
- Fred Lawrence
Nanuet, NY
Sean was great! He called before heading to my house and arrived at the beginning of my scheduled appointment time. He was able to quickly address the problems and quickly installed all new parts. He was helpful in setting up my keypad and linking my new lift master to my My Q app.
- Lauren Guarracino
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Anthony was absolutely wonderful!!! He came out not long after I called for service. He checked everything out and told me what to do. I greatly appreciate his help in fixing the problem promptly!! Thank you Precision garage doors
- Rita Devito
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Matthew was knowledgeable prompt and friendly.
- Jeffrey Cartelli
New City , NY
Brian was terrific in his service. He was professional, knowledgeable and gave me reasonable options. After the service, he walked me through the operation of my garage door. I could not be more positive of this experience!
- Myron Rogow
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Jessie was prompt and thorough. He did a great job. We are very happy.
- Matthew Notz
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My garage door stopped working. I needed to get a repaired as soon as possible. My door was fixed in less than 24 hours. Tyler was amazing and very professional.
- Jackie Davis
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Issac was very friendly and helpful. I had some concerns and he addressed them and repaired the door quickly.
- Aaron Reynolds
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Service Technician Team : Isaac W
Monroe, NY
Issac was great!! Very professional, knowledgeable and patient. He took the time to answer all my questions and concerns. This is our second time using their services and each time exceeded our expectations.
- Linda Hughes
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We are very pleased with the installation of our new door opener! Matt was very courteous and pleasant!
- Mark Piggott
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Service Technician Team : Matthew L
Kingston, NY
Hi good afternoon, we thought Tyler was absolutely terrific, polite knowledgeable and service oriented we have no complaint with his work or how he went about it we were totally satisfied. We felt the price point was high for the work that was done but we're happy to have it finished and we were happy to have had Tyler. We think this young fellow will really move up in your company he has the qualities to be in management. From the person who answered the phone to the clean truck that came we really had no complaints except for the price. The lady I spoke to on the phone was polite and really nice also. We liked your follow up we like the advance notice it was all good. Alan Eisenson
- Alan Eisenson
Suffern, NY
I was very pleased with the service. Isaac was excellent in his presentation of what had to be done. I was notified of the time and he showed up at the time he gave. I was very pleased with the work that was done.
- Marie Demaio
Monroe, NY
The tech was very knowledgeable and friendly. Checked out the door completely and knew just how to make the repair. He installed a new door support bracket and made adjustments to the springs. The door is once again working great. Very pleased with Precision.
- Robert Kozinski
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Highly recommend, excellent customer service from start to finish. I’ve used Presicion Doors in the past, next day appointment and never disappoints. Thank you to Tyler who was professional and friendly and fixed the issue without hesitation.
- Maggie
Newburgh, NY
I was extremely pleased with our service this morning. Tyler was our tech. He was right on time and very efficient. He explained everything to me and was most professional. I would highly recommend this company for any of your garage door needs.
- Jeff Geller
(845) 202-9289
(845) 202-9289(845) 230-0051
(845) 230-0051(845) 877-7082
(845) 877-7082(845) 877-7082
(845) 877-7082(845) 201-9632
(845) 201-9632Office: (845) 202-3599
1073 RT 94
Unit 24
New Windsor, NY 12553
Licenses
Rockland County License #H-12527-A5-00-00Putnam County License #PC7348
Matt left a fabulous impression on me regarding his personality and wok habits. Certainly a credit to your company. He represented the company and the franchise perfectly. Left a fabulous impression on me. Daniel Amatuzzo
- Dan Amatuzzo