Garage Door Repair in Kingston, NY

Regis Obijiski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision Garage Door Service for a tune up because the action parts were very noisy and a bit jerky. Daniel Flores, Technician was not only polite and solicitous, he was very knowledgeable and adept at his work. Because I have a very heavy door and the existing spring was undersized for its heft, he explained in laymen's terms how such a mismatch stressed proper functioning on almost every level. He suggested a stronger torsion spring to reduce the stress and jerking and also suggested new, nylon faced, bearing- enhanced new rollers. I took his suggestions and the difference in performance is remarkably improved. Back-office staff responsiveness to a name mistake on my account was very courteous but less than effective. The incorrect name on my account was an understandable error, but this exercise took me three attempts with three different people to make the appropriate change. I still do not have the correct name on the warranty email for the work accomplished today. Effective customer-focus at the point of service earns a five-star rating; However, simple, out-of-the-box details (correction of a customer name) handled by office staff earns a two-star rating.

Kevin B

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The spring broke on one of our garage doors, heard a loud bang and saw cables all over the place. I booked an appointment late that night and was given an appointment the next afternoon. Kyle, the service tech was very pleasant and professional and did a great job on the repair. He stayed until 6:30 PM to finish the job which was much appreciated. I heard about your franchise from the Albany TV commercials. I am very happy with the response and the repair and will definitely use you guys again. Thank you, Kevin B. Kingston NY

Anthony Santoni

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dan was excellent. He explained my different options, telling us everything he would do for each option. After installing our new hardware, he explained all that he had done. We are very pleased.

Janet

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Daniel did an excellent job. He arrived on time, explained everything clearly and did excellent work! I would highly recommend him!

Barbarann Feeney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Anthony was prompt, professional and pleasant. He tried to offer a repair solution in lieu of replacing my garage door opener, but my old equipment was 30+ years old. The install of new opener went smoothly, he offered several different options at different price points and the pros and cons to each. All in all, very satisfied with the entire transaction.

Barbara Blas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was kept informed of technician arrival. Daniel was pleasant, personable and professional. He discovered the problem and overlooked the entire workings. He then gave me 3 choices for the repair ( good, better & Best). All came with a warranty. And he had all the parts on his truck so he could get right to work. Upon completion, he showed me everything he did as well as the warn out parts. He insured everything was in good working order. Very satisfied with Prevision Garage Door!

Steve Hirsch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dan arrived on time and got right to work. New springs were installed in the time estimated. Door now appears to be working fine. My only negative is that the job was far more expensive than I expected. However, overall I would recommend Precision as a superior vendor.

Marjorie Fucilo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

You were recommended by another client. I was very happy with the response time and the person who serviced us.

Heidi Coleman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a new garage door opener installed by PGD about 1.5 years ago. A couple of days ago, the door wouldn't go down. I called and a tech was at my home to fix w/in a day. They actually offered to come earlier but i couldn't be home during that time. Less than an hour he tightened some things up and was done! And at no charge. These days it's so rare to experience good customer service but PGD does just that both when installing and a quick adjustment. Thank you

Leslie Dent

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They were pros from beginning to end glad I choose them

Jim Stoothoff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very nice Technician Kyle Eighmie…very professional system and we received very prompt service. We were concerned about the cost of the repair, but we have no real frame of reference for this type of work. We are very confident that the work performed was done extremely well and that we will be good to go. Should we have further garage door needs we will definitely contact Precision.

Kinny Post

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Could not be more satisfied with your customer service….same day, four hour window and service performed on the spot.

Emily K

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The process was incredibly easy to book and I got a follow up message right away to see if I would like to share any more details about the project before the technician arrived. Our technician, Daniel F, was smart, conscientious, understanding and knowledgable. He did an excellent job! It wasn't a cheap job but it was done well and promptly with great service.Thank you.

Monica Zimmers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Daniel was fantastic! He was kind, knowledgeable, efficient and punctual. I would absolutely recommend him for anyone looking to repair their garage door.

Mike Dibattista

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dan did a very good job on my grandaughters garage. On time and knowledgeable.

Edward Reyman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Daniel was on time, and introduced himself upon arrival. I described the issue to him, and he was completely attentive. He had several questions prior to the repair. The door controls had to be re-programmed, which took Daniel approximately 30 minutes to redo. He made several suggestions for us to follow. He was completely professional in his advice and service. Thank you sincerely, Edward & Daniel Reyman

Peggy Almquist

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were very happy with Kyle. We told him that the garage door was very noisy. He suggested that we replace the rollers which we did and the problem is solved. He was very pleasant and easy to deal with. Very impressed with the Precision Garage Door service. Would definitely recommend them to a friend.

Dianne Fried

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kind and helpful

Snehal Sheth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professional Friendly. I would recommend him Highly

Mark Burke

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job by Daniel specifically, and Precision generally. Quick response and well performed repair

Ruperto Ifil

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Daniel Flores, was a professional, courteous, informed technician. He was also very polite, informative, and effective in assessing the situation, and offering several options to mitigate the situation. Highly recommended.

Maureen Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Daniel Flores not only did a wonderful job of getting my garage door opener up and running, he was able to come earlier than was expected. He asked lots of questions so he had a clear idea of what the opener was and wasn't doing, as well as doing a very thorough job of testing it himself. Daniel explained the options I had of ways to fix the problem clearly so I could make the choice that worked best for me. Thank you, Precision Overhead Garage Door Service for sending Daniel to me!

Bill Karanza

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Daniel was amazing and did a fantastic job on my garage door. I highly recommend Daniel and Precision Door.

Mort

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

After calling two local garage door companies in my area, one did not return my calls and the other never showed up for the appointment, I checked out Precision. They were great, responsive and had my problem solved within hours of the call. They are very courteous, dependable and everything worked great when they were done. I highly recommend them.

Celeste DeCicco-Holz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Extremely pleased with our experience. From start to finish, your response time and follow through have been outstanding. Kyle is extremely professional and efficient. I highly recommend your company and kudos to hiring quality employees like Kyle. So happy I found you!

Horace Earle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Daniel was courteous and professional. He kept in communication from beginning to end, letting us know what his ETA was. He reviewed our door situation and proceeded to make some suggestions. He installed, demonstrated, and showed us in and around the product as well as our door system.

Antonia Vitale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

issac was amazing. super professional and through communication. he did a great job!

Donald Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kyle was on time, patient and knowledgeable. Going the extra yard by adapting the unit to an old garage without altering any critical structures was also appreciated. This was particularly noteworthy since the installation occured on christmas eve. He represents Precision Garage Door admirably and I will not hesitate to have you back for the opposite door. Thanks, Donald A. Williams

Michael Shamansky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Daniel installed a new opener earlier this month. He arrived on time, did the work as requested, was very courteous, exactly the result you want with any home repair service.

Alex Ibarra

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kyle came by because one of my doors wouldn't open properly. He mad the proper adjustments and now it works great! Very respectful and helpful. Love having this company as my go to. If I ever have an issue again, I want Kyle here. Thank you