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Luke S

Luke S
Service Technician Team
Reviews: 94
Average: 4.97 stars
Background: 7/22/2016
Drug Test: 7/25/2016
Luke S has received 94 reviews, averaging 4.97 Stars:
1 2 3 4 5

Luke S's Bio:

Luke earned his high school diploma from Elmwood Park Memorial and his bachelor degree in science from Berkeley College. Luke is married and has two small energetic boys. Being the family mechanic, he has always been very talented working with his hands. He is committed on leaving a positive impact in the lives of others and will not quit until you are 100% satisfied.

Review:

very knowledgeable, make sure everything working properly, excellent workmanship

- Ho Nieh

Luke S Service Provided:

Garage Door Opener Repair


Product:

Rollers


Service Technician Team : Luke S
Review:

I had a garage door and garage door opener repair/adjustment. The technician Mr. Luke S. was on time, knowledgeable, and efficient.

- Vic Li

Luke S Service Provided:

Garage Door Opener Repair


Service Technician Team : Luke S
Review:

Luke S. was professional, Timely, courteous and provided a flawless repair in less than the estimated time for the needed repair. Highly Recommended and an asset to the precision Team!

- Franck Coicou

Luke S Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : Luke S
Review:

The whole process replacing my garage door opener was very smooth and quick. Luke S was very helpful, nice, and knowledgeable. He walked me through the process from getting to know my new garage door opener to installing MyQ app on my phone. I'm happy with the service.

- Jeffrey Siswanto

A Response from: Doug Bencsko

Hi Jeffrey! Thanks for choosing Precision! Built in myQ allows you to control your garage door right from the palm of your hand! It's pretty cool! We look forward to helping with any future garage door needs.

Luke S Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Luke S
Review:

Your service technician, Luke Stachura, is excellent. He is knowledgable, professional and a pleasure to talk too. The repair was done properly and at the time promised. This was my first time dealing with your company. You have great customer service, you understand how to use technology and your inside staff is equally courteous. Five stars is an understatement from my experience with Precision Garage Door Service.

- Wayne Henry

A Response from: Doug Bencsko

Hello Wayne! Thank you for taking the time to leave a review. An excellent customer experience is very important to us, from the very first phone call in our office to the garage door repair. We look forward to helping with any future garage door needs.

Luke S Service Provided:

Garage Door Repair


Product:

Springs


Service Technician Team : Luke S
Review:

Our technician, Luke , arrived on time and quickly diagnosed the issue we were having with the garage opener. He was very knowledgeable about the mechanics of the opener and was courteous and professional throughout. He was very helpful too in setting up our vehicles with the garage door remote access . We are always very happy with the service that Precision offers and are happy to recommend them to any one needing garage door repair.

- Susan Freeman

A Response from: Doug Bencsko

Hi Susan! Thank you for such a wonderful review! We're happy Luke was able to get yours cars set up with the garage door access. Openers today have the coolest technology! We look forward to helping with any future garage door repair.

Luke S Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Luke S
Review:

Professional, courteous, knowledgeable, expeditious handling of our repair & replacement needs.

- Ron F.

Luke S Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


Service Technician Team : Luke S
Review:

My expectations were met . Luke was excellent and explained what to me what was the problem with my garage door . He was very professional and polite. Very punctual . Excellent service.

- Claudia Cameron

A Response from: Doug Bencsko

Hi Claudia! Thank you for choosing Precision! We're so happy to hear Luke was able to help with your garage door repair!

Luke S Service Provided:

Garage Door Opener Repair


Product:

Rollers


Service Technician Team : Luke S
Review:

New to the area, I googled Garage Door Openers. What a pleasant experience!. The Technician was so nice, knowledgeable, followed COVID Guidelines, Did the work & answered my questions. Great Service!

- Cecilia Borcherding

A Response from: Doug Bencsko

Hi Cecilia! Welcome to the Hudson Valley! Thank you for taking the time to leave a review! Reviews like this help homeowners know Precision is a name you can trust for your garage door repair! We look forward to helping with any future garage door needs.

Luke S Service Provided:

Garage Door Opener Repair


Product:

Rollers


Service Technician Team : Luke S
Review:

Good experience with Precision Garage Door Services. Got a quick appointment, kept updated from office leading up to arrival of Tech., and Luke Stachura, the Tech, was prompt, friendly and very professional in explaining what needed to be done. He got right to work, was neat and efficient, and certainly was good at his job. Well Done!

- Lou Barbieri

A Response from: Doug Bencsko

Hi Lou! Thank you for the kind words regarding your recent experience with Luke and Precision! Communicating who will arrive and when helps you make the most of your day and shows that Precision is a name you can trust! We look forward to helping with any future garage door repairs.

Luke S Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Luke S
Review:

Kudos to Precision for hiring people like Luke S. Your customer service thus far has been stellar, and that was just for the estimate! Luke, my tech, was a gem! Personable, knowledgable, and very customer-focused. He did some quick tweaking on our garage door opener, which made my day! :-) I look forward to getting our new door installed, but most of all, I have peace of mind knowing I made the right choice with Precision and will be in good hands going forward. Highly recommend!!

- Darlene Maloney

A Response from: Doug Bencsko

Hi Darlene! This review is a gem! We really appreciate you taking the time to acknowledge Luke's skills and professionalism! We're so excited to install your new door and are so glad Luke was able to make an adjustment to your garage door opener. Thank you for choosing Precision and leaving a review about your experience.

Luke S Service Provided:

Install Garage Doors


Product:

Garage Doors


Service Technician Team : Luke S
Review:

Luke was great and very knowledgeable.

- David Vanvliet

Luke S Service Provided:

Garage Door Repair


Service Technician Team : Luke S
Review:

We selected Precision doors because our garage door did not open and close properly and was shaky and squeaky when opening and closing. The technician was friendly and professional and knew what to do and gave us options to solve our issue that would fit our budget. Precision is our life-long company. We were very satisfied with the work done.

- Judith Santa-Rivera

A Response from: Doug Bencsko

Hi Judith! This is such a nice review! We're happy to have you as a life-long customer! Giving options for repair allows homeowners to make a decision they are comfortable with, without the pressure of a sale!

Luke S Service Provided:

Garage Door Repair


Product:

Springs


Service Technician Team : Luke S
Review:

WOW!!!! What an absolute pleasure it was to work with Precision. In my 35 year corporate career, I have never experienced customer service to this level. From the first call until the finish of the job they are professionals. They are quick to respond, explain everything, and the work is to a superior level. And their pricing is spot on where internet searches say it should. Have no worries using Precision. They will impress you.

- Timmy Vazquez

A Response from: Doug Bencsko

WOW Timmy!!!! Thank you for such a wonderful regarding your recent experience with Precision! Reviews like this one help homeowners know Precision is a name you can trust for your garage door needs! Customer satisfaction is very important to us, from the very first phone call to the repair itself! Thanks for choosing Precision!

Luke S Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : Luke S
Review:

Luke did a great job fixing our door problem. He knew exactly what to do and fixed it quickly!

- Melissa Hurley-Sugrue

Luke S Service Provided:

Garage Door Opener Repair


Service Technician Team : Luke S
Review:

Great service. I will def use again.

- Agnes Marvulli

Luke S Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : Luke S
1 2 3 4 5
Date: 02/20/2021
Install Garage Doors
,
Review:

You resoned immediately, scheduled an appt. - and someone was out in a week to give me an estimate.

- Linda Schwab-Edmundson

A Response from: Doug Bencsko

Hi Linda! Thank you for taking the time to leave a review! We look forward to installing those new garage doors.

Luke S Service Provided:

Install Garage Doors


Service Technician Team : Luke S
Review:

Would definitely recommend. Fast service and very professional

- OL

Luke S Service Provided:

Garage Door Repair


Service Technician Team : Luke S
Review:

Luke Stachura and helper Chris did a fantastic job today! Not only did they arrive early (basically unheard-of these days), but they were attentive and friendly. They took the time to answer all my questions (and I had quite a few!) and walked through my options in a non-pressured way. I am also super impressed with Precision’s services that were “ancillary” to today’s visit—prompt, frequent, informative texts confirming my appointment and tracking technician arrival time, and quick connection to a human being when I called (just yesterday!) to make an appointment. Thanks again! You are model to your peers!

- Gabrielle K.

A Response from: Doug Bencsko

Hi Gabrielle! Communication about who will arrive and when helps homeowners know Precision is a name you can trust. Customer satisfaction from the very first phone call to the garage door service by the technicians is very important to us. We look forward to helping you with any future garage door needs.

Luke S Service Provided:

Garage Door Repair


Product:

Garage Door Opener


Service Technician Team : Luke S
Review:

Outstanding work. Never met a better company group.

- Martin Epstein

Luke S Service Provided:

Garage Door Repair


Service Technician Team : Luke S
Review:

Called with a problem with the outdoor keypad installed in 2018. They had someone out within 24 hours. The tech asked if I wanted a full lub and inspection. Great idea. Love this company. Highly recommend!

- James Gilbert

A Response from: Doug Bencsko

Hi James! Doing a full inspection of the garage door and the system upon arrival helps us identify any other possible issues which can be solved that day, rather than following visits and costs. We look forward to helping you with any future garage door needs!

Luke S Service Provided:

Garage Door Repair


Product:

Remotes / Keypad


Service Technician Team : Luke S
Review:

I called for a minor warranty repair/adjustment. The technician, Luke, came when he said he would. He explained what the problem was and how he would correct it. Did the adjustment in 10-15 minutes and was on his way. He was courteous, competent, and VERY professional. In fact I find your entire organization very professional. Would definitely use again and would not hesitate to recommend. Thank you!

- Fred Walfish

A Response from: Doug Bencsko

Hey Fred! Thank you for choosing Precision. We're so happy to hear Luke was able to quickly and efficiently repair your garage door. He's a great member of the Precision team so we're glad to hear he made an impression with his skills and professionalism. We look forward to helping you in the future.

Luke S Service Provided:

Garage Door Repair


Service Technician Team : Luke S
Review:

Excellent service, refreshing to deal with a professional operation. Technician very knowledgeable and courteous. Highly recommended.

- Andy Ferraro

Luke S Service Provided:

Garage Door Opener Repair


Product:

Opener


Service Technician Team : Luke S
Review:

I would highly recommend Precision Door Service! Luke Stachura, the technician, was extremely knowledgeable, courteous, and trustworthy. He explained everything that was needed for the repair and I was very pleased with the company's communication and follow-up.

- Wendy Paige

A Response from: Doug Bencsko

Hi Wendy! Thank you for taking the time to acknowledge Luke's skills and professionalism. Communication with customers about who will arrive and when, as well as cost and options helps you know that Precision is a name you can trust!

Luke S Service Provided:

Garage Door Opener Repair


Product:

Springs


Service Technician Team : Luke S
Review:

Your service technician Luke Stachura was excellent, very professional, and knowledgeable in his craft. He had our garage door running smoothly efficiently. Thank you Luke.

- Jim Lynch

A Response from: Doug Bencsko

Hi Jim! Thank you for taking the time to acknowledge Luke's skills and professionalism. He's a great member of the Precision team and we love to hear when he's made an impression on a customer. We look forward to helping you in the future.

Luke S Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : Luke S
1 2 3 4 5
Date: 11/08/2020
Garage Door Repair
,
Review:

Excellent service - he came the next day after I called.

- John Haines

Luke S Service Provided:

Garage Door Repair


Product:

Opener


Service Technician Team : Luke S
Review:

Excellent Excellent Excellent!! From the customer service to my technicians Luke. Will recommend to anyone looking for quality service all around!!

- Fred Hertz

Luke S Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Luke S
Review:

My tech luke stachura was great he explained everything to me and he was very respectful and fast on the job he knew exactly what he was doing too.

- Stefanie Jones

A Response from: Doug Bencsko

Thanks for the review, Stefanie! Our techs know how important your time is, so they work quickly and efficiently, without sacrificing quality! Thank you for choosing Precision!

Luke S Service Provided:

Garage Door Repair


Product:

Springs


Service Technician Team : Luke S
Review:

Luke was very professional and knowledgeable

- Josh Brewer

A Response from: Doug Bencsko

Thanks for the review, Josh!

Luke S Service Provided:

Garage Door Opener Install


Service Technician Team : Luke S
Review:

Professional and friendly.

- Ruth Klein

A Response from: Doug Bencsko

Thanks for the review, Ruth!

Luke S Service Provided:

Garage Door Repair


Service Technician Team : Luke S
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Orange County

(845) 202-9289

(845) 202-9289
Rockland County

(845) 230-0051

(845) 230-0051
Putnam County

(845) 877-7082

(845) 877-7082
Dutchess County

(845) 877-7082

(845) 877-7082
Ulster County

(845) 201-9632

(845) 201-9632
Precision Overhead Garage Door Service
Office: (845) 202-3599
1073 RT 94
Unit 24

New Windsor, NY 12553

Licenses

Rockland County License #H-12527-A5-00-00

Putnam County License #PC7348