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about Precision Garage Door in:
Middletown, NY
Precision Garage Door of Hudson Valleyhas received 42 reviews, averaging 4.98 Stars:
Middletown, NY
Middletown, NY
I was having an issue with my garage door opening and closing. Not knowing who to turn to or who to trust I looked on the internet. I was immediately impressed with the fact that not only was I able to speak with a LIVE person, Precision had stellar reviews, quick appointments and bios on the technicians. I had never seen that before and it was quite comforting to me. I scheduled an appointment and the very next morning Brian Birchler arrived. Brian was extremely knowledgeable, professional, friendly and patient. I appreciated how he explained everything to me step by step. I never felt pressured or as if he was simply there to "do a job". In fact, it was very obvious that Brian CARED about me as customer and CARED about the quality of his work. My garage door is working problem free now. I am a thoroughly satisfied customer. I would recommend Precision to anyone!!!!
- C. Pointer
Product:
Middletown, NY
Very professional very informative
- Corey Carr
Middletown, NY
Excellent service! The technician Isaac, was amazing he took the time to explain everything. What was causing the problem, and what needed to be done, then he fix the problem. My husband and I had a great experience, he was so professional. Thank you Precision for hiring professionals who really take their job seriously. You are definitely leaders in your field. We will make sure to recommend position to all our friends and neighbors.
- Impressed customer
Middletown, NY
Issac is awesome! Vary knowledgeable, courteous, professional and efficient. He went above and beyond our expectations, as my garage door was not an easy task. I appreciate him more than words. My garage door is soooo quiet and smooth! Love it! I highly recommend Precision Door Hudson Valley you will not be disappointed!
- Tanya & Ray Anthony
Product:
Service Technician Team : Isaac W
Middletown, NY
Very satisfied with Precision. We had the pleasure to have Anthony repair our door. He was very professional and polite. Thank you!
- Mitchell Curesky
Middletown, NY
From the moment I scheduled an appointment they kept me up to date on when the technician will arrive. Tech was VERY professional and knowledgeable. Would recommend Precision to everyone. Thank you all and thank you Matthew. Great work.
- Hector Roman Jr
Middletown, NY
Excellent customer service! Malik installed the door with exceptional workmanship! Highly recommend!!!
- Emilio Melendez
Middletown, NY
My family felt with issac ward. He was a total gentleman. He was extreme knowledgeable and we learned a lot from him. It was the far the best experience I have had with home repair issues. I would only use precision from now on when it comes to my garage door needs they are the best.
- Joey Ramos
Middletown, NY
Our two garage doors were not working properly. One had a broken mechanical arm and the other would stop multiple times while trying to either open or close it. I contacted Precision Garage Door for assistance. Sarah from Customer Service assisted me. She was polite and professional, and immediately scheduled a same day appointment. The speed with which that occurred was impressive. Luke called to tell me he was on his way and arrived shortly thereafter. He immediately accessed the situation and took the time to explain our multiple problems in a courteous and professional manner. Luke was obviously very knowledgeable in this area. He presented a few options and upon selecting the one suitable for us, completed all repairs with precision. We are very satisfied with his work at our house. He really went above and beyond to ensure everything worked correctly and that he answered every question we had. I will definitely use Precision again. This was a great experience. Thank you Sarah and Luke.
- Lennox Richardson
Middletown, NY
It was beyond easy to get an appointment and I was even able to get one for the very next day which was a Saturday. Luke called to tell me he was on his way and arrived shortly thereafter. He was knowledgeable, courteous and took the time to explain everything to us. He really went above and beyond to make sure everything worked correctly and that he answered every question we had. I will definitely use Precision again. This was a great experience.
- Sara Palma
Product:
Service Technician Team : Luke S
Middletown, NY
You folks are amazing! You kept me in the loop every step of the way. You delivered even faster than expected. Isaac Ward was exceptional. He was friendly, had a great sense of humor, respectful and amazingly efficient. His associate, whose name I do not recall, was equally amazing, Thank you and we love the door and opener. Totally would recommend this company!
- Alan W. Kulibaba
Middletown, NY
It looked like a reliable company, and the next day service was great. The installer was neat, polite and cleaned everything up. He did aa get job His name was Robert. Thank you for the great service.
- Patricia Hogan
Product:
Middletown, NY
Our technician Luke was fantastic. He provided useful information and explained everything in detail, which was much appreciated. His approach to providing an up-sale was very good. We decided to purchase an upgraded repair that was reasonable and well-worth the investment. The arrival time was within the stated timeframe as was the anticipated repair work. Thanks Luke!
- Jesse Torres
Product:
Service Technician Team : Luke S
Middletown, NY
Making an appointment was easy. Luke the repair man was professional, knowledgeable, and took his time to explain the situation. I highly recommend
- Lisa Quiles
Product:
Service Technician Team : Luke S
Middletown, NY
very knowledgeable, make sure everything working properly, excellent workmanship
- Ho Nieh
Middletown, NY
Great job done by Jesse! Our garage door was fixed. Thanks a lot.
- Jonathan Bunagan
Middletown, NY
Luke S. was professional, Timely, courteous and provided a flawless repair in less than the estimated time for the needed repair. Highly Recommended and an asset to the precision Team!
- Franck Coicou
Product:
Service Technician Team : Luke S
Middletown, NY
Would definitely recommend. Fast service and very professional
- OL
Middletown, NY
I was very pleased with the service provided by your company. Jesse arrived promptly and was able to quickly diagnose the issue I was having with my garage door opener. He is extremely courteous, friendly, knowledgeable and professional, and he was able to make the necessary repair within a short period of time. Jesse provided a very positive experience. He represents your company well, and I'll certainly be contacting your firm again if I have any future needs with regard to my garage doors.
- John H.
Hey John! Thank you for taking the time to leave a review regarding your recent experience with Precision. Jesse is a great part of the Precision team, so we appreciate you taking the time to acknowledge his skills and professionalism. We look forward to helping you with any future garage door needs!
Middletown, NY
My garage door was suspended in the air stuck, and Ryan came and realized the danger of the situation took control . Very polite and efficient. I was very pleased with his professionalisms.
- Vernon Sapp
Wow Vernon! The safety of our customers and employees is very important to us! We're so glad Ryan was able to safely get your garage door back into working order! Thank you for choosing Precision!
Product:
Middletown, NY
The technician was a nice, knowledgeable guy who gave me options on how to fix the problem
- Rosemarie Beams
Thank you for the review, Rosemarie. We love hearing that our technicians are representing our company well and continuing to prove Precision is a name you can trust. Thanks for choosing Precision for your garage door needs!
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Service Technician Team : Jesse P
Middletown, NY
Jesse had shown up on the date and time scheduled. Very cordial and friendly. He went over everything needed to have my two garage doors replaced. He knew what was needed and didn’t try to sell me anything I didn’t want. I am looking forward to meet the rest of the team when it comes time to fr the install.
- Thomas Harnett
Thank you for your review, Thomas! We're looking forward to working with you for your garage door replacements. Thank you so much for choosing Precision Garage Door.
Middletown, NY
I just had my garage door repaired by Precision doors and the service was great. The technician was very professional, he went over all the parts and explained what should be done. All of the hardware was replaced, the technician explained everything that was done and adjusted the door opener. The door works great, you can hardly hear it when it is used. What a great job, the technician was fantastic very knowledgeable and courteous. I would highly recommend this company and would use them again.
- Frank Curley
Product:
Middletown, NY
Absolutely terrific service. New garage door opener installed by Precision is amazing. Quick and super easy process, from scheduling to completed install an absolute breeze. Thanks to amazing technician Jesse for excellence and over the top customer service!! I am now a Precision customer for life!!
- Meg Brunelle
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Service Technician Team : Jesse P
Middletown, NY
Very satisfied with job done repairing my garage door. Technician arrived about two hours after I called. Job was completed in a couple of hours. Highly recommend the technician, Luke Stachura. Friendly and efficient.
- Marc Davis
Middletown, NY
Extremely responsive, accommodative and excellent service. I am so glad I chose them (based on their positive reviews here). I called them for same day service late in the day and they still accommodated me. They even sent me the name and short description of the person who will be coming! Luke came over and solved the problem in a few hours. Thank you Luke! And thank you Beth for helping me on such a short notice. It was a pleasure interacting with both of you.
- A R
Middletown, NY
Our car was trapped inside our garage due to a torsion spring snapping and braking. We had an important doctors meeting the following morning. I found Precision on Google and called. They were able to send two technicians that afternoon and fixed the problem .
- Mary C.
Product:
Middletown, NY
Perfectly work and very perfection
- Ho Nieh
Product:
Middletown, NY
5 stars to your company, Doug. Each and every communication was a positive experience. Your technician, Luke was on time, curteous, knowledgeable and experienced. Thank you for sending his info about education, skills and family status. It was comforting to know. Keep Luke happy. He'll create success wherever he goes. steve
- Steve Hamil/Will (Caretaker)
Product:
Service Technician Team : Luke S
(845) 202-9289
(845) 202-9289(845) 230-0051
(845) 230-0051(845) 877-7082
(845) 877-7082(845) 877-7082
(845) 877-7082(845) 201-9632
(845) 201-9632Office: (845) 202-3599
1073 RT 94
Unit 24
New Windsor, NY 12553
Licenses
Rockland County License #H-12527-A5-00-00Putnam County License #PC7348
Your technician was excellent. Very helpful and did a great job. Thank you kindly
- Robert Marquez