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Needed a new garage ours was damaged

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Service technician was professional and courteous - repair options were explained clearly and we chose to have our garage door opener replaced. The repairs were performed quickly and our garage door works great now.

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Our car was trapped inside our garage due to a torsion spring snapping and braking. We had an important doctors meeting the following morning. I found Precision on Google and called. They were able to send two technicians that afternoon and fixed the problem .

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The technician did a great job. Please send a quotation for a new opener.

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Tech called on time and did a detailed inspection of the door and correctly IDed the problem: not a broken torsion spring (my diagnosis) but an old mechanical system needing replacement which he did in 13 degree weather in under 2 hrs!. I am very pleased and you should take great pride in your staff.

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Doug....Let me start by saying....THANKS... Your staff helped me so much at a very difficult time...being unable to get out of our garage, due to a broken torsion spring, I called your company. Jennifer, hearing my emergency, went out of her way to ensure I was helped. Her support and dedication brought Luke to my house within one hour of my call. Luke, who was finished for the day, came and saved us from a night of being unable to get out and to keep critical medical appointments. His professionalism and dedication resulted in a complete top-notch repair less than four hours from my original call. Thanks to these folks my wife was able to receive necessary medical attention her illness required. While your website showing same day service and Orange County coverage drew me to call, it was people like Luke and Jennifer who made this a great experience while lending a helping hand at a very critical time...THANKS SO MUCH....Bob Sansky

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Perfectly work and very perfection

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Luke was excellent

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Jared was very knowledgeable, explained what the issue was and fixed it within 20 mins. I would highly recommend Precision and Jared to anyone with garage door needs.

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5 stars to your company, Doug. Each and every communication was a positive experience. Your technician, Luke was on time, curteous, knowledgeable and experienced. Thank you for sending his info about education, skills and family status. It was comforting to know. Keep Luke happy. He'll create success wherever he goes. steve

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Fantastic from first phone call. This is the only company you should call for all your garage door needs.

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We were very happy with the work that Ryan did for us. He was very knowledgeable and professional. We will definitely call on this company for that needs to be done on our property.

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jesse was great!

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The gentleman who came to my home was extremely professional. He spoke with clarity about how old my garage doors were, and why they needed to be replaced. He was very detailed in what the warranty entail and what it covered. I was very happy with the service he provided. Thank You

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EXCELLENT on all counts!!! Appointment was scheduled quickly. Email and text updates are well designed and extremely informative. Our technician, Jared, called to let us know he was on his way. Jared was very polite and super competent. He diagnosed the issue with our garage door opener, installed the required circuit board and wall controller. After the install, the second garage door refused to cooperate! Jared again went into troubleshoot mode and solved the problem! We are very pleased with the customer service and the work performed. Jared even tweaked the alignment of the door rail. We will not hesitate to call upon Precision Garage Door Service, should the need arise in the future!!!

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Excellent professional work

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The technician luke S who did the service on my doors and installed a keypad was truly outstanding. He explained to me what he needed to do and how much it would be before he started. I was very happy with all the work he did. I will recommend your company because of Luke

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Excellent service Professional and courteous

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I am extremely satisfied with the service we received in the last two days from Precision. The spring on our garage door broke yesterday. It was fixed in 28 hours. The technician was terrific; the communication was terrific; the price was terrific. I want to extend my thanks to Mr. Demeo who was courteous and very helpful in explaining the work that needed to be done. Quite frankly, after dealing with dozens of contractors, Precision was the best. The very best.

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From start to finish, using Precision was a pleasant experience. The company phone number was answered by a human and an appointment for service was set up for the same day. Jesse, the tech, was friendly and demonstrated a desire to repair the issue identified- at the most cost effective option.

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Luke was great to work with, fast and even happened to have the replacement logic board he needed for my door! He reprogrammed all of the openers and explained everything well. Highly recommend him!

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John Delpiu is a very experienced professional technician. He arrived on time and concise in his repair methods to both diagnose the problem and in detail fully explain what the issues are. He also provided me several options to choose from in order to properly fix them. This company from what I have seen prides itself on customer service. Highly recommend them for their professionalism; honestly and good old fashioned hard work.

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I had some repairs done to my garage doors. The service I received was excellent, the technician, Luke S. was very professional. Luke, explained everything to me before completing the work. Both doors are operable thanks to precision and their well experienced employee Luke S.

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I had an unexpected surprise this morning when I entered my garage to see a seriously hung garage door. Needing to get to work, I called Percision hoping I would get lucky. They were open early and handled my request quickly and efficiently. Our service Representative, Luke Stachura, was on time, professional, clean with his work and very accommodating and explained each step he took to resolve my issue. I would highly recommend your company and was very satisfied with the repairs and cost was very reasonable for the level of service received.

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Excellent workmanship. Great reputation. Worker explained in detailed what was wrong and the repairs needed to make doors work properly. A real gentleman in handling the entire job. When he was finished my doors operated like new.

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My garage door spring broke. Called up Precision and got an appointment the next day. Luke from Precision showed up and inspected and gave us the proper recommendation for repair. Luke was equipped with all the parts to do the repair. I am very pleased with his performance and the job he did on my garage doors. Extremely Happy, that my garage doors are working better than before. Will definitely use this company again and recommend them to family and friends.

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Jared performed the installation in a timely and professional manner.

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The service was second to none perfect very happy with everything everything left clean and I'm very happy

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The service was a little pricey, but Jared was knowledgeable and efficient. My garage door spring and cable mechanism was able to be replaced quickly even though it was on a weekend. Thank you for your fast service.

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Very pleased that a repairman was able to come and do the work the same day I called for an appointment. Communication throughout was excellent. The technician who did the work, Jesse, was a pleasure to speak with and clearly explained the work he would be doing.