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Read what people are saying
about Precision Garage Door in:

Orange County, NY

Precision Garage Door of Hudson Valley
has received 178 reviews, averaging 4.94 Stars:
1 2 3 4 5
Review:

Wish I could give ten stars!! Isaac is the epitome of professionalism, courtesy, & expertise. He installed my garage door perfectly,... in the midst of an extremely hot-weather day... Thank you so much!!... will definitely refer all with garage door needs, to Precision !! ????

- Mary Mazzeo

A Response from: Doug Bencsko

Hi Mary! Thank you for taking the time to leave a review about your recent experience with Precision and Isaac as your installer! We're sure those new doors look beautiful! Thanks for choosing Precision!

Isaac W Service Provided:

Install Garage Doors


Door Installation Team: Isaac W
Review:

We had Jesse here today to fix a garage door problem. It took less time then expected. Jesse is a qualified, professional technician. He is a wonderful young man. It was a pleasure having him here to take care of the problem. Thank you !

- John and Arlene Hickey

A Response from: Doug Bencsko

Hi John & Arlene! Thank you for leaving a review! We love to hear about the impression our technicians are making on homeowners while servicing their garage. We look forward to helping with any future garage door needs.

Jesse P Service Provided:

Garage Door Repair


Service Technician Team : Jesse P
Review:

I had 2 Doors installed this morning, Malik arrived on time and finished within 15 minutes of his estimated time of completion. Malik was extremely professional, knowledgeable, courteous and informative. When the installation was finished, he gave me a complete walk through of the operation of my new doors and he reconnected my existing door openers...I will be a Precision Door customer going forward..

- Thomas Greaney

A Response from: Doug Bencsko

Hi Thomas! Thank you for choosing Precision! Malik is a great member of the Precision team, so we appreciate you taking the time to acknowledge his skills and professionalism. Congrats on those new doors! We look forward to helping with any future garage door needs!

Malik D Service Provided:

Install Garage Doors


Product:

Garage Doors


Door Installation Team: Malik D
Review:

Pleasant, competent service tech. Did exactly what he needed to do. Not cheap, but then nothing is. Everything was fixed within one day of my call. I would use this company again

- Barbara Schatz

A Response from: Doug Bencsko

Hi Barbara! Thank you for leaving a review! We appreciate your kind words about your recent experience with Precision. We look forward to helping with any future garage door repairs!

Service Provided:

Garage Door Repair


Product:

Remotes / Keypad


Review:

Our technician, Luke , arrived on time and quickly diagnosed the issue we were having with the garage opener. He was very knowledgeable about the mechanics of the opener and was courteous and professional throughout. He was very helpful too in setting up our vehicles with the garage door remote access . We are always very happy with the service that Precision offers and are happy to recommend them to any one needing garage door repair.

- Susan Freeman

A Response from: Doug Bencsko

Hi Susan! Thank you for such a wonderful review! We're happy Luke was able to get yours cars set up with the garage door access. Openers today have the coolest technology! We look forward to helping with any future garage door repair.

Luke S Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Luke S
Review:

My expectations were met . Luke was excellent and explained what to me what was the problem with my garage door . He was very professional and polite. Very punctual . Excellent service.

- Claudia Cameron

A Response from: Doug Bencsko

Hi Claudia! Thank you for choosing Precision! We're so happy to hear Luke was able to help with your garage door repair!

Luke S Service Provided:

Garage Door Opener Repair


Product:

Rollers


Service Technician Team : Luke S
Review:

Jared was awesome even though he had a defective product he tried everything to make it work. I also had to bump it up to the top notch garage opener. Jared walked me through on how to use the product. He was awesome all around.

- David Taveras

A Response from: Doug Bencsko

Hi David! Thank you for taking the time to leave a review! We look forward to helping with any future garage door repairs!

Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Review:

New to the area, I googled Garage Door Openers. What a pleasant experience!. The Technician was so nice, knowledgeable, followed COVID Guidelines, Did the work & answered my questions. Great Service!

- Cecilia Borcherding

A Response from: Doug Bencsko

Hi Cecilia! Welcome to the Hudson Valley! Thank you for taking the time to leave a review! Reviews like this help homeowners know Precision is a name you can trust for your garage door repair! We look forward to helping with any future garage door needs.

Luke S Service Provided:

Garage Door Opener Repair


Product:

Rollers


Service Technician Team : Luke S
Review:

We selected Precision doors because our garage door did not open and close properly and was shaky and squeaky when opening and closing. The technician was friendly and professional and knew what to do and gave us options to solve our issue that would fit our budget. Precision is our life-long company. We were very satisfied with the work done.

- Judith Santa-Rivera

A Response from: Doug Bencsko

Hi Judith! This is such a nice review! We're happy to have you as a life-long customer! Giving options for repair allows homeowners to make a decision they are comfortable with, without the pressure of a sale!

Luke S Service Provided:

Garage Door Repair


Product:

Springs


Service Technician Team : Luke S
Review:

Ryan and his colleague ( I think his name was Andy) were very professional and courteous. They took their time to explain to me the issue and tips on how to maintain the door. The end result seems very nice. I purchased a few things, but the form below only allowed for 1 option.

- Mr. Kulemani

A Response from: Doug Bencsko

Hi Mr. Kulemani! Thank you for choosing Precision and for leaving a review! Reviews help homeowners know that Precision is trusted and used by others.

Service Provided:

Garage Door Opener Repair


Product:

Springs


Review:

WOW!!!! What an absolute pleasure it was to work with Precision. In my 35 year corporate career, I have never experienced customer service to this level. From the first call until the finish of the job they are professionals. They are quick to respond, explain everything, and the work is to a superior level. And their pricing is spot on where internet searches say it should. Have no worries using Precision. They will impress you.

- Timmy Vazquez

A Response from: Doug Bencsko

WOW Timmy!!!! Thank you for such a wonderful regarding your recent experience with Precision! Reviews like this one help homeowners know Precision is a name you can trust for your garage door needs! Customer satisfaction is very important to us, from the very first phone call to the repair itself! Thanks for choosing Precision!

Luke S Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : Luke S
Review:

Luke did a great job fixing our door problem. He knew exactly what to do and fixed it quickly!

- Melissa Hurley-Sugrue

Luke S Service Provided:

Garage Door Opener Repair


Service Technician Team : Luke S
Review:

Great service. I will def use again.

- Agnes Marvulli

Luke S Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : Luke S
Review:

Would definitely recommend. Fast service and very professional

- OL

Luke S Service Provided:

Garage Door Repair


Service Technician Team : Luke S
Review:

Luke Stachura and helper Chris did a fantastic job today! Not only did they arrive early (basically unheard-of these days), but they were attentive and friendly. They took the time to answer all my questions (and I had quite a few!) and walked through my options in a non-pressured way. I am also super impressed with Precision’s services that were “ancillary” to today’s visit—prompt, frequent, informative texts confirming my appointment and tracking technician arrival time, and quick connection to a human being when I called (just yesterday!) to make an appointment. Thanks again! You are model to your peers!

- Gabrielle K.

A Response from: Doug Bencsko

Hi Gabrielle! Communication about who will arrive and when helps homeowners know Precision is a name you can trust. Customer satisfaction from the very first phone call to the garage door service by the technicians is very important to us. We look forward to helping you with any future garage door needs.

Luke S Service Provided:

Garage Door Repair


Product:

Garage Door Opener


Service Technician Team : Luke S
Review:

I was very pleased with the service provided by your company. Jesse arrived promptly and was able to quickly diagnose the issue I was having with my garage door opener. He is extremely courteous, friendly, knowledgeable and professional, and he was able to make the necessary repair within a short period of time. Jesse provided a very positive experience. He represents your company well, and I'll certainly be contacting your firm again if I have any future needs with regard to my garage doors.

- John H.

A Response from: Doug Bencsko

Hey John! Thank you for taking the time to leave a review regarding your recent experience with Precision. Jesse is a great part of the Precision team, so we appreciate you taking the time to acknowledge his skills and professionalism. We look forward to helping you with any future garage door needs!

Jesse P Service Provided:

Garage Door Opener Repair


Service Technician Team : Jesse P
Review:

Good job, on time, made all necessary repairs, will hire again.

- Mike Cassidy

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

Excellent! The technician came on a Sunday and arrived early! The customer service was amazing from the minute I called to the completed service. I will use this company from now on for both my home and business overhead doors.

- Hagen Schulz

A Response from: Doug Bencsko

Hi Hagen! Thank you for the kind words regarding your garage door service with Precision. Customer satisfaction is very important to us, from the very first phone call to the garage door spring repair. We look forward to helping you with any future garage door needs! Thanks for choosing Precision!

Jesse P Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : Jesse P
Review:

Excellent service, refreshing to deal with a professional operation. Technician very knowledgeable and courteous. Highly recommended.

- Andy Ferraro

Luke S Service Provided:

Garage Door Opener Repair


Product:

Opener


Service Technician Team : Luke S
Review:

Yesterday the spring on my garage door snapped. Within less then 24 hours the repairs were completed by Chris. All new hardware was installed. Chris was kind and explained everything to me. I ended up getting both garage doors repaired. They are quiet and look brand new. Chris was able to complete the work efficiently and professionally and was very informative. I would definately use Precision in the near future. And all installation came with a 5 year warranty at no additional cost. Thank-you Chris garage doors run amazing Heidi

- Heidi Carnevali

A Response from: Doug Bencsko

Hey Heidi! We're happy to hear Chris was able to help you with your garage door issue. New hardware can help your door run smoother and more quietly. We look forward to helping you with any future garage door needs!

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

Jesse the technician was knowledgeable and patient, a pleasure to deal with. The prices for repairs are very, very high. I was in a bind because I took the day off from work to get the job done, but I’ll never use Precision again.

- Adam B.

Jesse P Service Provided:

Garage Door Repair


Product:

Rollers


Service Technician Team : Jesse P
Review:

I had a protection agreement with Sears. They came out and the agreement covered next to nothing. Not only did they want to charge me an arm and a leg for the repair, but the parts that needed to be ordered would have taken three weeks to get. I called Precision. Not only were they professional and accomodating, but the parts were on their truck ready for installation. My Technician Jesse P. was AWESOME !!!! THANK YOU !!!!

- Jose Marin

A Response from: Doug Bencsko

Hi Jose! Sorry to hear about the trouble you had to go through, but glad Jesse was able to come out and help with your garage door repair! Having fully stocked trucks helps save you time and money so you can get the job done in just one appointment! Thank you for choosing Precision!

Jesse P Service Provided:

Garage Door Repair


Product:

Springs


Service Technician Team : Jesse P
Review:

Ryan Patrick was very professional. He was informative and I am very happy with his performance. I highly recommend him.

- Paulette Mullen

A Response from: Doug Bencsko

Thanks for the kind words, Paulette! We love to hear about the impression our techs make when they're out servicing garage doors! So happy Ryan Patrick was able to help with your garage door needs.

Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Review:

Outstanding customer service experience from my initial call to Beth. Beth was very professional and started the process moving. Jesse P. did my garage door repair, was extremely knowledgeable and professional. I would 100% recommend this company to everyone for all their garage door needs. I rate this company a 12 out of 10!

- David Noriega

A Response from: Doug Bencsko

We would rate this review a 12 out of 10, David! Customer satisfaction is very important to us, from the first phone call with a customer service representative to the professional garage door repair! We want you to have a smooth, worry free experience when you choose Precision for your garage door needs!

Jesse P Service Provided:

Broken Garage Door Spring Repair


Product:

Cables


Service Technician Team : Jesse P
Review:

My garage door was suspended in the air stuck, and Ryan came and realized the danger of the situation took control . Very polite and efficient. I was very pleased with his professionalisms.

- Vernon Sapp

A Response from: Doug Bencsko

Wow Vernon! The safety of our customers and employees is very important to us! We're so glad Ryan was able to safely get your garage door back into working order! Thank you for choosing Precision!

Service Provided:

Install Garage Doors


Product:

Garage Doors


Review:

Jesse came out he was professional and efficient... I requested him due to working with him before. I appreciate everything. Thank you

- Leeann Egglestion

Jesse P Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Jesse P
Review:

My tech luke stachura was great he explained everything to me and he was very respectful and fast on the job he knew exactly what he was doing too.

- Stefanie Jones

A Response from: Doug Bencsko

Thanks for the review, Stefanie! Our techs know how important your time is, so they work quickly and efficiently, without sacrificing quality! Thank you for choosing Precision!

Luke S Service Provided:

Garage Door Repair


Product:

Springs


Service Technician Team : Luke S
Review:

Jared was very knowledgeable, punctual, kind, respectful and very patient. I had a lot of questions and he answered them all. He wiped everything he touched and I appreciated it. I would like new doors and will DEFINITELY call on Precision when I’m ready. Thank you very much! Satisfied Customer

- Myrtha Suralie

A Response from: Doug Bencsko

Thanks for the review, Myrtha! We're glad Jared was able to help you with your garage door needs. We look forward to helping you with those new garage doors!

Service Provided:

Garage Door Opener Install


Product:

Remotes / Keypad


Review:

Ryan Murphy , whom had come before to install a new garage opener in my house, was excellent. Always personable, knowledgeable and was able to diagnose the issue quickly. He is an asset to your company. I also appreciated that I called yesterday and received service today.

- Holly Ohern

A Response from: Doug Bencsko

Thanks for the review, Holly! Ryan is a wonderful part of the Precision team and we appreciate you taking the time to acknowledge his skills and professionalism! Thank you for choosing Precision for your garage door repair.

Service Provided:

Garage Door Repair


Review:

Professional and friendly.

- Ruth Klein

A Response from: Doug Bencsko

Thanks for the review, Ruth!

Luke S Service Provided:

Garage Door Repair


Service Technician Team : Luke S
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Orange County

(845) 202-9289

(845) 202-9289
Rockland County

(845) 230-0051

(845) 230-0051
Putnam County

(845) 877-7082

(845) 877-7082
Dutchess County

(845) 877-7082

(845) 877-7082
Ulster County

(845) 201-9632

(845) 201-9632
Precision Overhead Garage Door Service
Office: (845) 202-3599
1073 RT 94
Unit 24

New Windsor, NY 12553

Licenses

Rockland County License #H-12527-A5-00-00

Putnam County License #PC7348