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Read what people are saying
about Precision Garage Door

Precision Garage Door of Hudson Valley
has received 450 reviews, averaging 4.92 Stars:
1 2 3 4 5
Review:

Luke S. was professional, Timely, courteous and provided a flawless repair in less than the estimated time for the needed repair. Highly Recommended and an asset to the precision Team!

- Franck Coicou

Luke S Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : Luke S
Review:

Awesome service, less than 24 hours after the call was initiated. Job was completed quickly and professionally.

- Debra Wells

Service Provided:

Garage Door Repair


Review:

Precision Garage Door exceeded my expectations. The issue with my garage door was resolved. The staff was exceptional...Ferdinand was courteous and knowledgeable, the customer representatives: Sarah, Jennifer and Nicole were very helpful and professional. This is the 2nd time I used their service and proven to be outstanding. I recommended Precision Garage Door to my neighbor and was very satisfied. Keep up the good work!

- Tere Abcede

Service Provided:

Garage Door Opener Repair


Review:

Sean was early for our scheduled appointment and was quick to understand and remedy the problem . We were very pleased his work and professionalism.

- Jim

A Response from: Doug Bencsko

Hi Jim! Thanks for choosing Precision! We love to hear about the impression our technicians are making when servicing a garage door. We look forward to helping with any future garage door repairs.

Service Provided:

Garage Door Repair


Review:

The whole process replacing my garage door opener was very smooth and quick. Luke S was very helpful, nice, and knowledgeable. He walked me through the process from getting to know my new garage door opener to installing MyQ app on my phone. I'm happy with the service.

- Jeffrey Siswanto

A Response from: Doug Bencsko

Hi Jeffrey! Thanks for choosing Precision! Built in myQ allows you to control your garage door right from the palm of your hand! It's pretty cool! We look forward to helping with any future garage door needs.

Luke S Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Luke S
Review:

Your service technician, Luke Stachura, is excellent. He is knowledgable, professional and a pleasure to talk too. The repair was done properly and at the time promised. This was my first time dealing with your company. You have great customer service, you understand how to use technology and your inside staff is equally courteous. Five stars is an understatement from my experience with Precision Garage Door Service.

- Wayne Henry

A Response from: Doug Bencsko

Hello Wayne! Thank you for taking the time to leave a review. An excellent customer experience is very important to us, from the very first phone call in our office to the garage door repair. We look forward to helping with any future garage door needs.

Luke S Service Provided:

Garage Door Repair


Product:

Springs


Service Technician Team : Luke S
Review:

The service tech was very polite, however for the replacement of two torsion springs the price was three time the average cost. That’s really taking advantage of customers!!!!!! Zero Star rating.

- Paul Cammareri

A Response from: Vince DiGerolamo, Customer Experience Manager

Hello Paul, it was a pleasure talking to you today - I am happy that we discussed your concerns and thank you for understanding our position. At the end of the day we want our customers to feel value in their investment - Please let me know if you need anything else and it was a pleasure doing business with you - stay well

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

From start to finish the service is amazing! They are extremely prompt, friendly, and I would highly recommend to anyone.

- Neem Rabbani

A Response from: Doug Bencsko

Hi Neem! Thank you for choosing Precision! An excellent customer experience is very important to us, from the very first phone call to the garage door repair or installation.

Isaac W Service Provided:

Install Garage Doors


Product:

Garage Doors


Door Installation Team: Isaac W
Review:

Very informative, right on time and great to deal with, I look forward to my new garage doors in a few weeks .

- Noel McCarthy

A Response from: Doug Bencsko

Hi Noel! Thank you for leaving a review! Reviews like this help homeowners know Precision is a name you can trust for your new garage doors! Looking forward to the install!

Jesse P Service Provided:

Broken Garage Door Spring Repair


Product:

Garage Doors


Service Technician Team : Jesse P
Review:

7/19/21 Precision overhead had enough of an existing excellent reputation that choosing any other company would have been just foolish. Master technician Louis arrived as scheduled, assessed the necessary issues and began working immediately. My antiquated circa 1996 door opener was finally being replaced. Louis was highly knowledgeable and had my new door opener operational within an hour’s time. If you’re a customer who is considering shopping other companies just don’t…. You’ll waste your time. Precision is the final word. Ask for Louis.

- Ken McCarthy

A Response from: Doug Bencsko

Hi Ken! Thank you for taking the time to leave a review! Lou is a great member of the Precision team, so we appreciate you taking the time to acknowledge his professionalism and knowledge. We look forward to helping with any future garage door repairs.

Service Provided:

Garage Door Opener Install


Product:

Opener


Review:

I received an advertisement with a discount coupon. I called to get an estimate to compare prices with other garage door providers. I also checked on line comments of previous clients. The man who replaced the door strip was on time, competent, courteous and a fast worker. Very pleased with the results. Helen D.

- Helen D.

A Response from: Doug Bencsko

Hi Helen! Thank you for choosing Precision! We're happy you chose US to replace the weather stripping and look forward to helping with any future garage door needs.

Jesse P Service Provided:

Garage Door Repair


Service Technician Team : Jesse P
Review:

Very professional, timely install as well as information was provided to go for the garage opener replacement as opposed to repair of our old unit (17 yrs old)

- F. Leung

Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Review:

Scheduled appt on website and tech / Jared arrived promptly during scheduled time fame. Jared was knowledgeable, courteous, and professional, and did a great job explaining options and installing new garage door opener. I highly recommend Precision for all garage door services. Great company.

- Joseph C.

A Response from: Doug Bencsko

Hey Joseph! That online booking tool is pretty cool, right? Super convenient and easy for our customers. Thanks for choosing Precision. We look forward to helping with any future garage door repairs.

Service Provided:

Garage Door Opener Install


Product:

Opener


Review:

Wish I could give ten stars!! Isaac is the epitome of professionalism, courtesy, & expertise. He installed my garage door perfectly,... in the midst of an extremely hot-weather day... Thank you so much!!... will definitely refer all with garage door needs, to Precision !! ????

- Mary Mazzeo

A Response from: Doug Bencsko

Hi Mary! Thank you for taking the time to leave a review about your recent experience with Precision and Isaac as your installer! We're sure those new doors look beautiful! Thanks for choosing Precision!

Isaac W Service Provided:

Install Garage Doors


Door Installation Team: Isaac W
Review:

So often in business we only hear the things we do wrong, not the things we do right. I wish to commend your staff for their exceptional service provided. Jesse Peligri (the technician) Was extremely professional ,polite, funny , quick and tidy! My congratulations goes to Precision’s owners in having such professional service specialists on their team! Please extend my thanks to them for their service. Howard G.

- Howard Goodrich

A Response from: Doug Bencsko

Hi Howard! Thank you for leaving such a wonderful review! Jesse is a great member of the Precision team, so we appreciate you taking the time to acknowledge his skills and professionalism. Thanks for choosing Precision!

Jesse P Service Provided:

Broken Garage Door Spring Repair


Service Technician Team : Jesse P
1 2 3 4 5
Date: 06/24/2021
Garage Door Repair
,
Review:

I was pleased to have our door panel replaced sooner that originally estimated. Isaac arrived at the earlier part of the arrival time and completed the work quickly and professionally. Great Job, thank you!

- Donald Cialini

A Response from: Doug Bencsko

Hi Donald! Thank you for choosing Precision! Lead times for doors and parts are longer than we'd like, but sometimes, we're pleasantly surprised with an early delivery. We're glad Isaac was able to replace that panel and get your door looking good and operating correctly.

Isaac W Service Provided:

Garage Door Repair


Door Installation Team: Isaac W
Review:

I chose because of the reviews and I clearly made the right choice. Jared was professional, polite and thorough and did a great job !

- Frank Sapienza

A Response from: Doug Bencsko

Hi Frank! Thank you for the review! Jared is a great member of the Precision team, so we appreciate you taking the time to acknowledge his skills and professionalism. Reviews help homeowners like you know Precision is a name you can trust for your garage door repair.

Service Provided:

Garage Door Repair


Review:

We had Jesse here today to fix a garage door problem. It took less time then expected. Jesse is a qualified, professional technician. He is a wonderful young man. It was a pleasure having him here to take care of the problem. Thank you !

- John and Arlene Hickey

A Response from: Doug Bencsko

Hi John & Arlene! Thank you for leaving a review! We love to hear about the impression our technicians are making on homeowners while servicing their garage. We look forward to helping with any future garage door needs.

Jesse P Service Provided:

Garage Door Repair


Service Technician Team : Jesse P
Review:

I had 2 Doors installed this morning, Malik arrived on time and finished within 15 minutes of his estimated time of completion. Malik was extremely professional, knowledgeable, courteous and informative. When the installation was finished, he gave me a complete walk through of the operation of my new doors and he reconnected my existing door openers...I will be a Precision Door customer going forward..

- Thomas Greaney

A Response from: Doug Bencsko

Hi Thomas! Thank you for choosing Precision! Malik is a great member of the Precision team, so we appreciate you taking the time to acknowledge his skills and professionalism. Congrats on those new doors! We look forward to helping with any future garage door needs!

Malik D Service Provided:

Install Garage Doors


Product:

Garage Doors


Door Installation Team: Malik D
1 2 3 4 5
Date: 06/09/2021
Garage Door Repair
,
Review:

The technician was on time, courteous and helpful. Unfortunately, he was not able to repair our dislocated track because it had been attached to concrete, He explained that we needed a contractor with specialized tools to do repair properly. Because he was unable to repair he also said there would be no charge. I will definitely call again if future work is needed.

- Karen J

A Response from: Doug Bencsko

Hi Karen! We're sorry to hear Jesse wasn't able to help during your appointment, however, should you need any future garage door repairs, you'll know who to call!

Jesse P Service Provided:

Garage Door Repair


Service Technician Team : Jesse P
1 2 3 4 5
Date: 06/08/2021
Garage Door Repair
,
Review:

Jesse was terrific, and resolved our issues quickly and with a minimum of purchases required on our part. Jesse was very friendly, clear in his explanations and very professional throughout.

- Terry OBrien

Jesse P Service Provided:

Garage Door Repair


Product:

Remotes / Keypad


Service Technician Team : Jesse P
Review:

Pleasant, competent service tech. Did exactly what he needed to do. Not cheap, but then nothing is. Everything was fixed within one day of my call. I would use this company again

- Barbara Schatz

A Response from: Doug Bencsko

Hi Barbara! Thank you for leaving a review! We appreciate your kind words about your recent experience with Precision. We look forward to helping with any future garage door repairs!

Service Provided:

Garage Door Repair


Product:

Remotes / Keypad


Review:

Excellent service as always!

- Tamara Jhashi

Service Provided:

Garage Door Repair


Review:

Jared (service tech) was extremely courteous, polite, knowledgeable, and friendly. He quickly found the cause of my concerns for my List Master garage door opener. Jared made sound reasonable recommendations which I approved for maintenance and repair. Jared was efficient and meticulous in his service. YES - I would recommend Precision and Jared.

- Jose Rivera

A Response from: Doug Bencsko

Hi Jose! Thank you for taking the time to leave a review! Reviews like this help homeowners know Precision is a name you can trust for your garage door opener repairs. We look forward to helping with any future garage door needs.

Service Provided:

Garage Door Opener Repair


Review:

Everyone I was in contact with was very professional. I appreciate the care taken to insure safety and to clearly communicate appointments and progress. The technician was knowledgeable and friendly. I feel I was thoroughly informed about the work to be done and the costs. I would call again for future needs.

- Sally Haas

A Response from: Doug Bencsko

Hi Sally! Thank you for choosing Precision. Communication about who will arrive and when helps homeowners know Precision is a name you can trust for your garage door for your garage door repairs. We look forward to helping with any future garage door needs.

Service Provided:

Garage Door Opener Install


Review:

Great experience from start to finish. Jesse explained our options and completed the job quickly. He cleaned up and left us with a great system. Thank you.

- Matthew Tucker

A Response from: Doug Bencsko

Hi Matthew! Thank you for taking the time to leave a review! Reviews like this help homeowners know Precision is a name you can trust for your garage door opener installation. Thanks for choosing Precision!

Jesse P Service Provided:

Garage Door Opener Install


Service Technician Team : Jesse P
Review:

The text book example in practice of customer service. From the phone call to schedule service to the time the technician (Jared) left, very attentative and professional. I hope I don't need service anytime soon, but when I do I will certianly be calling you guys. Thank you.

- Ernie Guerriero

A Response from: Doug Bencsko

Hey Ernie! Thank you for taking the time to leave a review. An excellent customer experience is very important to us, from the first phone call to the garage door repair. We look forward to helping with any future garage door repairs!

Service Provided:

Broken Garage Door Spring Repair


Review:

Our technician, Luke , arrived on time and quickly diagnosed the issue we were having with the garage opener. He was very knowledgeable about the mechanics of the opener and was courteous and professional throughout. He was very helpful too in setting up our vehicles with the garage door remote access . We are always very happy with the service that Precision offers and are happy to recommend them to any one needing garage door repair.

- Susan Freeman

A Response from: Doug Bencsko

Hi Susan! Thank you for such a wonderful review! We're happy Luke was able to get yours cars set up with the garage door access. Openers today have the coolest technology! We look forward to helping with any future garage door repair.

Luke S Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Luke S
Review:

Professional, courteous, knowledgeable, expeditious handling of our repair & replacement needs.

- Ron F.

Luke S Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


Service Technician Team : Luke S
Review:

My expectations were met . Luke was excellent and explained what to me what was the problem with my garage door . He was very professional and polite. Very punctual . Excellent service.

- Claudia Cameron

A Response from: Doug Bencsko

Hi Claudia! Thank you for choosing Precision! We're so happy to hear Luke was able to help with your garage door repair!

Luke S Service Provided:

Garage Door Opener Repair


Product:

Rollers


Service Technician Team : Luke S
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(845) 202-9289

(845) 202-9289
Rockland County

(845) 230-0051

(845) 230-0051
Putnam County

(845) 877-7082

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Dutchess County

(845) 877-7082

(845) 877-7082
Ulster County

(845) 201-9632

(845) 201-9632
Precision Overhead Garage Door Service
Office: (845) 202-3599
1073 RT 94
Unit 24

New Windsor, NY 12553

Licenses

Rockland County License #H-12527-A5-00-00

Putnam County License #PC7348