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about Precision Garage Door
Precision Garage Door of Hudson Valleyhas received 1589 reviews, averaging 4.95 Stars:
Monroe, NY
Goshen, NY
First, Isaac is amazing. Polite, funny and knows his stuff. Explained and showed me everything that happened to my garage door after I hit it with my car. He showed up less than an hour after I called. Had everything he needed to fix the door in his truck. All I really cared about was getting the door down so I could feel safe. Isaac made that happen in an efficient, timely and friendly matter. Thank you.
- Joan Iacoli
Port Jervis, NY
I am very happy with the service that was completed on my garage door. Everything was explained to me before the work was done. Technician was polite and knowledgeable.
- Roberta Brownlee
Wappingers Falls, NY
Kyle came to my house to refurbish my garage door mechanisms from the 1960's. I had springs that were wore out and one that had stretched and coils were extended. In a very short time he replaced the 2 springs and 10 rollers. He pretty much gave me a "new" garage door system I was very pleased with is work..quick, professional and very satisfactorily functional.
- John Wells
Saugerties, NY
Kyle was great!He was quick,knowledgeable,and fixed the problem while describing what he was doing.The company also honored the warranty,as there was not a charge!
- Jim Whiteford
Congers, NY
We needed a new garage door opener installed quickly and properly - and that's exactly what we got from Charlie Baldissard at Precision. He came to our home to install the openers we had purchased and - within a couple of hours - completed the job. He was great at explaining what he was doing and why, and went about his business professionally. He did not try to sell us things we didn't need, pointing out that a lot of the existing hardware was still in good condition. We would recommend the service overall and Charlie in particular
- Mark Meinero
Professional and excellent job.
- Moustapha Diaoune
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Red Hook, NY
Daniel was absolutely fantastic to work with. He was incredibly knowledgeable and took the time to clearly explain everything about our garage doors so we felt confident and informed. He pointed out a few things that could be improved, but there was never any pressure — just honest, helpful guidance about what we actually needed. He fixed our garage quickly and efficiently, and throughout the entire process he was friendly, patient, and easy to talk to — even when I interrupted him with questions while he was working. His calm, easygoing personality really stood out and made the whole experience stress-free. We’re so glad we chose Precision. Daniel is truly an asset to the company, and we wouldn’t hesitate to recommend him!
- Casey Conklin
Newburgh, NY
Dan was absolutely outstanding! He was very friendly, professional and knowledgeable. He was 100% correct figuring out the issue with my keypad. I would definitely request Dan as my service technician if I have any other issues with my garage door! Thank you Dan! Great work!!
- Mary Ann Carter
The company is amazing. They are professional and communicative and show up exactly when they say they are going to. My technician was Daniel Flores. He was courteous and knowledgeable, and did a fantastic job with my issue, which was that the door was not closing. He explained why that was happening and provided further options in case I wanted to be proactive with other issues. Had a time when service for companies seems to be a thing of the past, Precision Door goes above and beyond.
- Zahava Wilson
Gardiner, NY
Highly knowledgeable professional who explained several different options to me. Provided and explained several different quotes for me. Fast, quality job. A pleasant experience. I highly recommend Kyle and the team at Precision Garage Doors. Thanks again.
- Michael Bonner
Harriman, NY
On the coldest day of the year, my garage door broke. I called and received a prompt reply. Kyle (repairman) came out next morning (on a Sunday and in freezing cold temps) with several options to repair the door and upgrade it. I cannot say enough great things about this experience. Quick, responsive, knowledgeable and very pleasant. Kyle got the job done on the spot and upgraded my door so it is easier to use and definitely better than ever. I don't impress easy.. this was impressive. Thank-you.
- Madelyn Goldberg
Hurley, NY
Daniel was extremely professional. He explained the issues, presented solutions, and installed the necessary replacement spring and motor. Definitely a company and a technician I would use again and would recommend to others.
- Elizabeth Walker
Wappingers Falls, NY
Kyle was great. Diagnosed issue and fixed it promptly. He was efficient and knowledgeable.
- Lauren Klein Levine
Suffern, NY
Luke did a great job. Explained all options and installed new motor quickly. He also found a hidden defect in the door, which he repaired. Highly recommended.
- Ken Gobetz
Wallkill, NY
Nice work - same day service - showed up promptly - diagnosed the problem - offered me several options - fixed the problem fast. Thanks, Kyle!
- Kenneth Posner
Warwick, NY
I've already written a review on Facebook but want to make sure all divisions see how great I think your customer service is! It is absolutely exciting to get to speak with pleasant, helpful people directly on initial contact, (Sara, Mary, Elaine) and you deliver as promised! I had a recent door issue, and Shane came out as scheduled and was the epitome of a professional. He was friendly, organized, explained everything to me, answered all questions, and was just the best! I applaud you for the way your company is managed, and I've met 3 of your staff thus far, (Isaac, Malik, Shane) and all of them represented you well. Thank you for the pleasure of your company. All the best, Nancy
- Nancy Miller-Bohn
Hi Nancy, Thank you for sharing such thoughtful feedback. We're thrilled that your interactions with our office team and with Shane have been so positive, and we appreciate your kind words about everyone you’ve met. Thank you for choosing Precision Garage Door Service.
Rhinebeck, NY
Kyle did an excellent job.arrived on time and went the extra mile for customer satisfaction. Only negative, I thought the price for a new garage outside keypad for over three hundred dollars was tooooo expensive and Improbably could had done better of if I researched the job.This is no reflection on Kyle. He was top notch!!!!!!!!
- Anthony Celenza
Hi Anthony, We’re glad to hear Kyle went above and beyond and delivered excellent service. We appreciate your honest feedback about the keypad pricing and will be sure to share it internally. Thank you for choosing Precision Garage Door Service.
Wallkill, NY
Just finished a service call from Precision Garage regarding our broken garage door. The service techs Daniel and Anthony could not have been more helpful, professional and patient. They went over in detail all options. Once the work was done they reviewed it with me and my family and answered all questions. They took all the time needed to go over everything, which we greatly appreciated. Very pleased.
- Fiona Watson
Hi Fiona, We appreciate your feedback regarding Daniel and Anthony. Their attention to detail and communication truly set the standard we aim for. Thank you for choosing Precision Garage Door Service.
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Service Technician Team : Daniel F
The work was completed in a timely and professional manner.
- Jackie Bragger
Hi Jackie, Happy to hear the work was handled efficiently and professionally. We’re grateful for your feedback. Thank you for choosing Precision Garage Door Service.
Kingston, NY
Could not be more satisfied with your customer service….same day, four hour window and service performed on the spot.
- Kinny Post
Hi Kinny, We’re thrilled our team was able to get to you quickly and complete everything during the visit. Thank you for choosing Precision Garage Door Service.
Marlborough, NY
Dan was awesome! Showed up first thing, explained the repairs and future options. In this negative degree weather, I know it wasn't easy but he was conscious of the temperature and tried to keep the door closed as much as possible. As this is the second time they have done a repair for me, I won't use anyone else!
- Camille Rizzo
Hi Camille, Great to hear Dan took such good care of your repairs. Your loyalty means a lot to us. Thank you for choosing Precision Garage Door Service.
Monroe, NY
Great service from Precision. Isaac our technician was professional and knowledgeable. Thank you for your prompt response.
- Uloma Ijomah
Hi Uloma, Glad to hear Isaac delivered the prompt, knowledgeable service you expected. We appreciate the kind words. Thank you for choosing Precision Garage Door Service.
Airmont, NY
Our technician, Kilian McKnight, arrived on time and was very courteous. He installed a new garage door opener for us, and answered all our questions about its operation. He made sure that our vehicles were properly linked to operate the door remotely. We were very happy with the service, particularly with the professionalism of the technician. Barbara and John Kiernan
- Barbara Kiernan
Hi Barbara, Thank you for taking the time to highlight Kilian’s work. We're pleased he provided a smooth installation and clear guidance. Thank you for choosing Precision Garage Door Service.
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Monroe, NY
Isaac, was awesome quick and professional! He is an asset to you company!
- Rick Scheck
Hi Rick, Thank you for the kind words. Isaac will be happy to know his work stood out. Thank you for choosing Precision Garage Door Service.
Daniel Flores did a fine job. Explained and answered questions. However I was charged over $1000 for 2 extension springs, cables and pulleys. Upon a search for similar springs your charge of $220 each was highway robbery. $180 for a cable? I am fine with paying appropriate labor rate, not an issue but labor is not listed on the invoice. Am happy Daniel returned full function to the door. Precision does not list parts prices on website. Unprofessional practice to blindside customer with parts fees upon inspection knowing tech is at the residence and can do the job at that time. Cannot recommend Precision to any friends and neighbors based on non disclosure of parts charges on your website. Am pretty sure if customers saw your charges in advance they would look else where. Saw a similar BBB review re: parts charges after the fact. Shame on me for not checking BBB before calling you. Will be holding Precision to that service warranty.
- Daniel Iuliano
Hi Daniel, We’re glad Daniel restored full function to your door, and we’re sorry the pricing left you frustrated. Our technicians review all repair options and pricing onsite so customers can choose what works best for them, and we’ll use your feedback to continue improving clarity. Sincerely, Antonio M. Customer Experience Manager 888-616-9021
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Carmel, NY
I recently had my garage door serviced by Dan Flores and I’m extremely pleased with the experience. Dan was professional, informative, and clearly knowledgeable about his work. He quickly diagnosed and addressed the issues with my loud garage door opener and its components, explaining everything in detail so I understood what was being done. In addition to fixing the noise problem, he performed a thorough general service on the entire system. Overall, it was a great experience and I would highly recommend Dan Flores to anyone needing garage door repairs or maintenance.
- matthew curtis sanchez
Hi Matthew, We appreciate you sharing such detailed feedback about Dan. It’s great to know his professionalism and thorough service made the experience a positive one. Thank you for choosing Precision Garage Door Service.
Montgomery, NY
Very talented young man and polite. A pleasure to talk with.
- Alec Parker
Hi Alec, Glad to hear your technician made such a great impression. We’re happy the visit was a pleasant one. Thank you for choosing Precision Garage Door Service.
Chester, NY
To Whom it May Concern We would like to let you that Isaac Ward just finished installing our new Garage Door motor. Isaac was extremely Knowledgeable, Professional, and Courteous and is a credit and an asset to your company. He arrived on time and before he got started, he thoroughly explained step by step all that he was going to do and before he left made sure that everything, he installed was fully operational and that I understood fully how all the equipment worked. I would not hesitate to recommend Precision Garage Door Service to family and friends. Very Satisfied and Extremely Happy Customers, Geraldine and Tom Maniaci
- Tom Maniaci
Hi Tom, Thank you for taking the time to highlight Isaac’s work. It’s wonderful to hear how professional, thorough, and courteous he was throughout your installation, and we truly appreciate your recommendation. Thank you for choosing Precision Garage Door Service.
Pleasant Valley, NY
Excellent experience with Precision Garage Door Service. The communication was outstanding—from texts and ETA updates to a photo of the technician ahead of time. Anthony was professional and did excellent work. Highly recommend them to anyone!
- Marcy
Hi Marcy, We're glad to know your experience with our communication and with Anthony’s workmanship stood out. Your recommendation means a lot to us. Thank you for choosing Precision Garage Door Service.
Office: (845) 202-3599
5153 Route 9W
Unit 1
Newburgh, NY 12550
Licenses
Rockland County License #H-12527-A5-00-00Putnam County License #PC7348
Super! Dan came out on a Saturday, arrived exactly when he said he would. He assessed the situation thoroughly. He gave me several options and suggestions, and worked with me to find the best solution. He performed the work quickly and efficiently. He was extraordinarily friendly and polite. 5 stars, no doubt. Thanks.
- John Dowling