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Read what people are saying
about Precision Garage Door in:

New Windsor, NY

Precision Garage Door of Hudson Valley
has received 23 reviews, averaging 4.96 Stars:
1 2 3 4 5
Review:

Very satisfied and pleased with the workmanship and job that Luke Stachura did on my garage door. I would definitely use and recommend Precision door services. Thank You

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Luke S Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Luke S
Review:

Thank you for the fine service. Matthew was a gentleman, knowledgeable in his work and efficient. A very nice young man who fixed my old garage door openg system, A creidt to your business, thankj\s again

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Matthew L Service Provided:
Garage Door Repair

Product:
Cables

Service Technician Team : Matthew L
Review:

I am extremely pleased with the service provided by my tech, Matt Lawrence. He was very professional and provided a complete review of the issues he found with my doors and openers. I highly recommend your business! Thank you

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Matthew L Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Matthew L
Review:

Called this morning with a broken tension spring and they gave me a same day appt, so it is now fixed! Jesse was great - very professional, knowledgable and friendly! Their process is automated, with e-mail confirmations and the tech letting you know when he is coming. Thank you so much for addressing my situation so quickly and effectively!

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Jesse P Service Provided:
Broken Garage Door Spring Repair

Service Technician Team : Jesse P
Review:

Very satisfied, Matthew extremely professional..

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Matthew L Service Provided:
Garage Door Repair

Service Technician Team : Matthew L
Review:

Luke was great! He went over all aspects of my garage door, and the issues I was having with it. I’ll be using their service again in the future!

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Luke S Service Provided:
Garage Door Opener Repair

Service Technician Team : Luke S
Review:

Excellent service!! I am very happy with the way the repair guys worked on the garage door opener. They were very professional and will use you again. Thank you Sherri K

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Tyler A Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Tyler A
Review:

WOW!!!! What an absolute pleasure it was to work with Precision. In my 35 year corporate career, I have never experienced customer service to this level. From the first call until the finish of the job they are professionals. They are quick to respond, explain everything, and the work is to a superior level. And their pricing is spot on where internet searches say it should. Have no worries using Precision. They will impress you.

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A Response from: Doug Bencsko

WOW Timmy!!!! Thank you for such a wonderful regarding your recent experience with Precision! Reviews like this one help homeowners know Precision is a name you can trust for your garage door needs! Customer satisfaction is very important to us, from the very first phone call to the repair itself! Thanks for choosing Precision!

Luke S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Luke S
Review:

I had a protection agreement with Sears. They came out and the agreement covered next to nothing. Not only did they want to charge me an arm and a leg for the repair, but the parts that needed to be ordered would have taken three weeks to get. I called Precision. Not only were they professional and accomodating, but the parts were on their truck ready for installation. My Technician Jesse P. was AWESOME !!!! THANK YOU !!!!

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A Response from: Doug Bencsko

Hi Jose! Sorry to hear about the trouble you had to go through, but glad Jesse was able to come out and help with your garage door repair! Having fully stocked trucks helps save you time and money so you can get the job done in just one appointment! Thank you for choosing Precision!

Jesse P Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Jesse P
Review:

Jared was very knowledgeable, punctual, kind, respectful and very patient. I had a lot of questions and he answered them all. He wiped everything he touched and I appreciated it. I would like new doors and will DEFINITELY call on Precision when I’m ready. Thank you very much! Satisfied Customer

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A Response from: Doug Bencsko

Thanks for the review, Myrtha! We're glad Jared was able to help you with your garage door needs. We look forward to helping you with those new garage doors!

Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Review:

It's such a pleasure to deal with a business with such excellent customer service. Professional, prompt, and great communication. Anthony was great and we couldn't be happier with the job he did.

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Anthony B Service Provided:
Garage Door Opener Install

Product:
Garage Doors

Location Leader: Anthony B
Review:

Best service ever. We are very happy with the excellent service and customer service

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Luke S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Luke S
Review:

Jared performed the installation in a timely and professional manner.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Luke Stachura was great.He explained everything to me clearly and was patient. He showed me what was wrong with our old garage door opener and what can happen in the future. He was very professional.

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Luke S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Luke S
Review:

In March 2017, I had Precision Overhead Garage Doors install 2 Doors. On October 30, 2018, the lock assemblies came loose and the handles on both doors were falling off. The technician Luke Stachura explained to me the reason. Quite simply, when the door lock assembly was installed, the cylinder was not centered properly. As for the handles, the bolts had nothing to grip onto because the doors are hollow at the bottom. Luke, drove the bolts straight thru to the the inside and then fastened a nut to secure each handle. In my opinion, Luke should be a supervisor training the technicians. Luke, knew exactly what needed to be executed to resolve both issues. We are extremely pleased with the resolution implemented.

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Luke S Service Provided:
Garage Door Repair

Service Technician Team : Luke S
Review:

Contacted them same day. Jared came and did a wonderful job within a 1/2 hour. Garage door functions perfectly. I will definitely use them again if necessary.

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Service Provided:
Garage Door Repair

Review:

Great customer service. On time and professional. A plus service.

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Service Provided:
Garage Door Repair

Review:

I liked your quick response to setting up an appointment. Jared was on time and very professional. The service was quick and he took the time to answer all of my questions. We need it a new garage door. yes I would recomended to my neightbors.

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Service Provided:
Install Garage Doors

Review:

Sunday service visit, no extra charge. Rick was very professional and fast! We are delighted to have our garage door back in working order. Very satisfied!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Fast, courteous. Went above and beyond getting my ancient door working again.

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Service Provided:
Broken Garage Door Spring Repair

Review:

technician was very knowledgeable and did his job well

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Service Provided:
Garage Door Repair

Review:

Your technician Marc Mackenzie was punctual, very polite, and did an excellent job installing two belt drive garage doors openers in our brand new home. He is an asset to your company and these garage door openers are too quiet to be true. The battery back up option is ingenious and the ability to communicate with them via the mobile app is absolutely wonderful. Thank you and Marc for a job well done.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Thanks Vince for your exemplary work today. You called and gave me a time frame which you did honored. You explained the process which a novice like me could understand.Again I appreciate your professional manner, your craftsmanship and your dedication to your work. It was even quicker than I had anticipated.

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Service Provided:
Garage Door Repair

Product:
Springs

Orange County

(845) 202-9289

(845) 202-9289
Rockland County

(845) 230-0051

(845) 230-0051
Putnam County

(845) 877-7082

(845) 877-7082
Dutchess County

(845) 877-7082

(845) 877-7082
Ulster County

(845) 201-9632

(845) 201-9632
Precision Overhead Garage Door Service
Office: (845) 202-3599
1073 RT 94
Unit 24

New Windsor, NY 12553

Licenses

Rockland County License #H-12527-A5-00-00

Putnam County License #PC7348