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about Precision Garage Door in:
New Windsor, NY
Precision Garage Door of Hudson Valleyhas received 44 reviews, averaging 4.91 Stars:
New Windsor, NY
New Windsor, NY
He was very honest and awesome I'm getting my garage door replaced it's just after vacation but I couldn't appreciate his service more you don't run into honest people like that anymore
- Steven Root
New Windsor, NY
Great service , technician was very professional
- Surjit Singh
New Windsor, NY
Let me say when we needed to replace our garage doors we did some research to find the best company. There were a few to choose from. We chose Precision Garage Door Service based on the vast amount of positive reviews we read. Another reason was they were local company. I must say we were not disappointed. They are extremely professional from start to finish. There business model and customer service should be commended. From the initial phone contact to set up the appointment to having their door designer Michael arriving at our residence to provide the replacement estimate to Anthony and Kyle handling the installation. Not too mention their staff that send the updates, makes the phone calls and follow up during every step. A lot of thought was put into making sure we were totally satisfied. I would suggest anyone in need of their garage door(s) replaced and/or service should call Precision Garage Door Service. They earned 10 stars for a job well done. Thank You for the care you and the team displayed during the entire process.
- Andrew Sairrino
New Windsor, NY
I called Monday morning and Kyle came at 10. From the start he knew exactly what had happened and how to repair it. He said it would take an hour but he was done in 45 minutes. Very knowledgeable, courtesy and I appreciate that it didn’t cost me an arm and a leg. I’m very happy I picked Precision Garage Doors and glad Kyle came to do the job!
- Angela Shelby
New Windsor, NY
Kyle was AMAZING from start to finish. We reached out to multiple companies and they all told us it was impossible to have a garage door opener installed. Kyle took measurements and came to the conclusion that it could absolutely be done and we knew we had the right person. He began working immediately. He was so diligent in his work and provided us with options. He recommended the best solution for us. Not to mention reasonably priced! Thank you so much!
- Champ Miller
New Windsor, NY
I am very happy with the new mechanism for operating my garage door. Kyle (the installer) was courteous, on time, and he worked very hard installing the apparatus. I certainly would recommend the service to others.
- Susan Dorsy
New Windsor, NY
We had an excellent experience with Presicion Garage Door Service. Kyle, our technician, came on time and gave us a call ahead of his arrival. He was respectful, knowledgeable, and professional. He assessed our repair situation as well as educated us on things to look out for to avoid major issues down the line. Kyle offered us different options that fit our budget. He helped us make an informed decision by answering our (many) questions. We highly recommend Presicion Garage Door Service to anyone in need of garage door installation/repair.
- Sherlin Cruz
New Windsor, NY
Technician was prompt, thorough and informative. Technician was professional and pleasant. Work was completed in a timely manner. Work area was clean and neat.
- Olivia Henderson
New Windsor, NY
Kyle E was very professional, polite and knowledgeable. He took his time to explain everything and answered all our questions. We are happy to recommend him to anyone requiring garage door service. Thank you, Mike D
- Michael DePalma
New Windsor, NY
Daniel Flores was the representative who was dispatched to complete my work. He was professional and honest. He was transparent throughout the process and did not try to sell me anything I did not need. He was knowledgeable and a great representation of this company.
- Sophia Absalon
New Windsor, NY
We were very pleased with Jesse's recommendations and assistance in installing our new Garage Door systems. He was very friendly, knowledgeable and had a great attention to detail. Thank you!
- Shannon Nohai
New Windsor, NY
The technician Malik was on time and professional.
- Akua Akoto
New Windsor, NY
Daniel was very polite and professional. Would Recommend to anyone.
- Nancy Pavri
New Windsor, NY
Jesse did excellent work, but Precision did a very poor job with false advertising. Shame on companies that do this to the customer. They advertise a low price on their Valpak pricing. Then the tech arrives and does the "real pricing" which is way way above what the customer was expecting. Jesse did 4 star work, but Precision did 0 star as a company = 2 star total.
- Brad Rakov
New Windsor, NY
The process was easy to schedule a technician to come out. Isaac was great. He contacted me to let me know he could be here earlier than scheduled if I’d like, which was fine. He was thorough in explaining the issue with my springs and wires, one of which had snapped, which was the reason for the service call. He explained the process and gave me options for the repair. I would definitely recommend Precision!
- Anthony Noto
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Service Technician Team : Isaac W
New Windsor, NY
Anthony was great on all levels one might hope to expect from any servicing technician that visits your home. Knowledgeable, efficient, friendly, and professional, would probably best describe Anthony. He also made me feel welcome to call in case any problems should arise. This is my second time calling Precision (completely different garage door issues) and I would say both technicians were aces, leaving me in good hands. Trustworthy company, really great crew.
- Sebastian Ystrom
New Windsor, NY
My technician Matthew Lawrence came to my home to quickly diagnose my garage door issue. The issue was assed and fixed timely. All is working well. Matthew is very knowledgeable and helpful in explaining the problem. Excellent work.
- Patrizia Pappacena
New Windsor, NY
Matt left a fabulous impression on me regarding his personality and wok habits. Certainly a credit to your company. He represented the company and the franchise perfectly. Left a fabulous impression on me. Daniel Amatuzzo
- Dan Amatuzzo
New Windsor, NY
My repair guy was Anthony Beaton . Great guy, extremely Professional & knowledgeable. Explained to me everything that was right & wrong about my door. I am pretty sure Precision is honored to have him on your team. Keep up the great work sir!!
- Glenn Phillip
New Windsor, NY
Called the company and they were out same day. Jesse was very nice, helpful, explanatory and professional. Gave us some great tips on maintenance. We are extremely happy with the company and his high level of service.
- Royal Class Service - Scott Krumpholc
New Windsor, NY
Very satisfied and pleased with the workmanship and job that Luke Stachura did on my garage door. I would definitely use and recommend Precision door services. Thank You
- Manuel Silva
New Windsor, NY
Thank you for the fine service. Matthew was a gentleman, knowledgeable in his work and efficient. A very nice young man who fixed my old garage door openg system, A creidt to your business, thankj\s again
- James Leiner
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New Windsor, NY
I am extremely pleased with the service provided by my tech, Matt Lawrence. He was very professional and provided a complete review of the issues he found with my doors and openers. I highly recommend your business! Thank you
- Laurie Seymour
Product:
New Windsor, NY
Called this morning with a broken tension spring and they gave me a same day appt, so it is now fixed! Jesse was great - very professional, knowledgable and friendly! Their process is automated, with e-mail confirmations and the tech letting you know when he is coming. Thank you so much for addressing my situation so quickly and effectively!
- Joe Foti
New Windsor, NY
Very satisfied, Matthew extremely professional..
- Theresa Cozelino
New Windsor, NY
Luke was great! He went over all aspects of my garage door, and the issues I was having with it. I’ll be using their service again in the future!
- Robert Masi
New Windsor, NY
Excellent service!! I am very happy with the way the repair guys worked on the garage door opener. They were very professional and will use you again. Thank you Sherri K
- Sherri Kerdesky
Product:
New Windsor, NY
WOW!!!! What an absolute pleasure it was to work with Precision. In my 35 year corporate career, I have never experienced customer service to this level. From the first call until the finish of the job they are professionals. They are quick to respond, explain everything, and the work is to a superior level. And their pricing is spot on where internet searches say it should. Have no worries using Precision. They will impress you.
- Timmy Vazquez
WOW Timmy!!!! Thank you for such a wonderful regarding your recent experience with Precision! Reviews like this one help homeowners know Precision is a name you can trust for your garage door needs! Customer satisfaction is very important to us, from the very first phone call to the repair itself! Thanks for choosing Precision!
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Service Technician Team : Luke S
New Windsor, NY
I had a protection agreement with Sears. They came out and the agreement covered next to nothing. Not only did they want to charge me an arm and a leg for the repair, but the parts that needed to be ordered would have taken three weeks to get. I called Precision. Not only were they professional and accomodating, but the parts were on their truck ready for installation. My Technician Jesse P. was AWESOME !!!! THANK YOU !!!!
- Jose Marin
Hi Jose! Sorry to hear about the trouble you had to go through, but glad Jesse was able to come out and help with your garage door repair! Having fully stocked trucks helps save you time and money so you can get the job done in just one appointment! Thank you for choosing Precision!
(845) 202-9289
(845) 202-9289(845) 230-0051
(845) 230-0051(845) 877-7082
(845) 877-7082(845) 877-7082
(845) 877-7082(845) 201-9632
(845) 201-9632Office: (845) 202-3599
5153 Route 9W
Unit 1
Newburgh, NY 12550
Licenses
Rockland County License #H-12527-A5-00-00Putnam County License #PC7348
Malik called ahead to tell me when he was arriving. He arrived as scheduled and reviewed the work order and gave me an opportunity to ask questions and share any other details before starting. Malik started with the work installing the new doors and motors right away and continued until it was completed. When completed he spent some time reviewing the set up and operation of the remote pads and demonstrated the safety features. The work was neatly done and all packaging and old materials were taken away. The doors look great and operate well.
- Bob