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about Precision Garage Door in:
Ulster County, NY
Precision Garage Door of Hudson Valleyhas received 100 reviews, averaging 4.99 Stars:
Kingston, NY
Product:
Saugerties, NY
My technician Matt was professional, smart, and I felt as if he had my best interests as a customer at heart. Anecdotally he's a super nice guy and I felt very comfortable with him in my house. I'm a novice home owner and to garage door openers and I felt educated about my system and what needed to get done to fix the issue. 10/10 would recommend Precision, Matt and the team.
- Kevin Nye
Ellenville, NY
First of all costumer service is outstanding. Isaac was very professional explained everything to me and also did an awesome job will definitely recommend this company for your garage service if I could give them 100 I would.. that are the best
- Beatriz Perez
Ellenville, NY
The service technician was very knowledgeable and pleasant. I highly recommend.
- Karen Rosenstein
Shandaken, NY
best experience , best service and most knowledgeable tech guy explaining what was the problem and needed repair.
- Christine Baltz
Ulster, NY
Thank you for your service. Isaac took his time to explain my options and was very pleasant. If I need help in the future, I will request Isaac.
- Dorothy Bilges
Kingston, NY
Hi good afternoon, we thought Tyler was absolutely terrific, polite knowledgeable and service oriented we have no complaint with his work or how he went about it we were totally satisfied. We felt the price point was high for the work that was done but we're happy to have it finished and we were happy to have had Tyler. We think this young fellow will really move up in your company he has the qualities to be in management. From the person who answered the phone to the clean truck that came we really had no complaints except for the price. The lady I spoke to on the phone was polite and really nice also. We liked your follow up we like the advance notice it was all good. Alan Eisenson
- Alan Eisenson
Hurley, NY
Technician arrived exactly on the time they indicated and was polite and professional. Completed necessary repairs and wow my door works better than ever. I was amazed how quickly they were able to send a technician to my house for the repair work. Would certainly recommend them to anyone needing repair work.
- Michael Winne
Hurley, NY
Quick and efficient service
- Mary Netter
Service Provided:
Product:
Service Technician Team : Jesse P
Saugerties, NY
Greeted professionally and courteously from the first person who answered my call and swiftly scheduled my service! Received confirmation and communication about what to expect AND was informed with not only the name of the tech But a friendly bio. Tyler arrived timely and was careful to listen and learn about what my needs were. Tyler was patient answering my questions and once I made the decision, Tyler set about getting to work! Tyler was thorough- left no mess and remained pleasant throughout the install and reviewed everything after the install. I am impressed with Precision and already shared my positive experience with my employer and a couple of coworkers. Thank you - customer centric service is often rare these days! Much appreciated! Thank you
- Patricia L.
Product:
Kingston, NY
I was very pleased with the response to my call after 5 p.m. on Friday, 5/12/2023, and actually talked to a real person. Shannon was very understanding to my need to get the car out of the garage. The next day, Matt Lawrence arrived with a completely supplied truck. He evaluated the situation and gave me some options to repair. Matt was very knowledgeable and explained everything as he went to work and completed the job in a timely fashion. It was a pleasure to work with such friendly people. Thank you for the quick response! Virginia Cleveland Kingston, New Yrok
- Viginia Cleveland
Product:
Kingston, NY
I was very impressed with Matthew Lawrence. He was very helpful, informative, and thorough . I will definitely recommend your company. Thank you.
- Betsy Deroxtra
Saugerties, NY
I highly recommend Precision Door Hudson Valley. The Appointment was easy to book online. The service tech Matthew called before he came to confirm the time and arrived on time. He was professional, knowledgeable and personable.This business is clearly a customer focused business and I was very pleased with the service!
- Wendy Ricks
Product:
Woodstock, NY
Immediate response and appointment. Good pleasant installer.
- Randee Rothman
Product:
Hurley, NY
After several attempts at trying to reach more local companies with no success, my intelligent daughter did some quick research and found you . She called- spoke to a dedicated scheduler and I was lucky enough to get a next morning appointment for servicing. Appreciated the confirmation messages and the call one half hour or so prior to service technician arriving to work on the door. Tyler and your Company met more than my expectations. Pleasant, explained what was wrong and what could be done with several options to fix the garage door. Basically, one of the main springs broke and the door could not lift or descend. Totally unusable. Within two hours, Tyler had the door functioning to full capacity and I am an extremely pleased customer. I highly recommend Precision Door Service. Thank you.
- Joyce Holzman-Lieblich
Saugerties, NY
Matt came out to evaluate issues with my doors, and provide a quote for repair. He did so quickly and professionally, and patiently answered my many questions. My wife and I are evaluating quote and deciding how we want to proceed. Thanks Matt!
- Jim Backus
Ulster, NY
It was easy to book an appointment online. Appointments for the very next day (a Sunday!) were easily available. Technician (Matt) arrived on time, was very friendly and explained everything he would be doing. The repairs were done in a timely manner and in a professional thoroughness.
- Michael Fish
New Paltz, NY
I have used Precision two times and both times I have been greatly impressed by the service. From the initial phone call to arrange service, to the service persons showing up to do the work, it is always the utmost professionalism and courtesy. The technicians are good at what they do, and they do the job very well. I cannot recommend them enough!
- Wes
Saugerties, NY
The text book example in practice of customer service. From the phone call to schedule service to the time the technician (Jared) left, very attentative and professional. I hope I don't need service anytime soon, but when I do I will certianly be calling you guys. Thank you.
- Ernie Guerriero
Hey Ernie! Thank you for taking the time to leave a review. An excellent customer experience is very important to us, from the first phone call to the garage door repair. We look forward to helping with any future garage door repairs!
Hurley, NY
Amazing service! The team came out during the scheduled time and fixed all issues around the garage doors. Jesse, the technician, was knowledgeable and explained all issue and got to work fixing them right away. Feel like I have new garage doors already. Recommend Highly!
- Orlando Reece
Hi Orlando! Thank you for the kind words regarding your service with Jesse! Jesse is a great member of the Precision team and we are happy to hear he made an impression while repairing your garage door. We look forward to helping you with any future garage door needs.
Gardiner, NY
Excellent job Jared did. He is knowledgeable and friendly. Very helpful.
- Weilong Cai
Thanks for the review, Weilong!
Product:
New Paltz, NY
Jared was great, very professional, knowledgeable and honest. Thank you
- Frank Giambattista
Thanks for the review, Frank!
Product:
High Falls, NY
Great service from Jesse. Fast and friendly, I can't believe how simple it was to get my door fixed perfectly.
- Kate Banner
Thanks for the review, Kate! Jesse is a great member of the Precision team and we appreciate you taking the time to acknowledge Jesse's skills and professionalism!
Kingston, NY
Jessie was extremely professional explained everything he was doing and why. Garage door never worked smoother. If I ever need work done again you will be my first call
- Tom Schmidt
New Paltz, NY
Same day service with efficient, well trained and courteous personnel. Couldn’t have asked for a better repair service experience and we will call again as needed. Thank you Precision.
- Steve G
Saugerties, NY
I called Precision Doors because a spring broke on our Craftsman(Sears) garage door opener. Jesse came out the following morning (exactly when expected). He explained the issue(s) which wasn't just a broken spring (the previous owner apparently used WD40 on the rollers which is a no-no and the cables were not the correct safety cables). He was amazed that it had lasted this long without an issue. Jesse was very professional, friendly, and took the time to explain everything to me. He replaced all the old hardware/rollers/cables, etc. and the door opens/closes much smoother and quieter than it had been, not to mention how much more professional it looks now!! I would highly recommend Precision Doors and particularly Jesse!!
- Loretta Bell
New Paltz, NY
I give you guys 6 stars for your prompt time and service. Very happy with the work done in a fashionable time. Technician was very nice and experienced. Replaced both pulleys and cables. Definitely would recommend you guys. Thank again.
- Nick Rinaudo
Kingston, NY
Because I like the review I saw online
- Bernadette Dorsainville
Saugerties, NY
Jesse the technician was professional. He fixed our garage opener. Thank you!
- Michael Fass
Kingston, NY
We like the overall appearance of your web site, & we're glad we called you! We are very pleased with Jesse & we'll ask for him, in the future. He was punctual, professional, knowledgeable, friendly & cheerful. We really appreciate that!! Thanks again! :-)
- Tony & Celia Silberman
(845) 202-9289
(845) 202-9289(845) 230-0051
(845) 230-0051(845) 877-7082
(845) 877-7082(845) 877-7082
(845) 877-7082(845) 201-9632
(845) 201-9632Office: (845) 202-3599
5153 Route 9W
Unit 1
Newburgh, NY 12550
Licenses
Rockland County License #H-12527-A5-00-00Putnam County License #PC7348
The Precision garage door opener is the best. The technician are kind ,friendly , helpful, very personable, and most of all,they know what they’re doing.
- Bernadette Dorsainville