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about Precision Garage Door in:
Ulster County, NY
Precision Garage Door of Hudson Valleyhas received 63 reviews, averaging 5.00 Stars:
Hurley, NY
Hurley, NY
Quick and efficient service
- Mary Netter
Product:
Service Technician Team : Jesse P
Saugerties, NY
Greeted professionally and courteously from the first person who answered my call and swiftly scheduled my service! Received confirmation and communication about what to expect AND was informed with not only the name of the tech But a friendly bio. Tyler arrived timely and was careful to listen and learn about what my needs were. Tyler was patient answering my questions and once I made the decision, Tyler set about getting to work! Tyler was thorough- left no mess and remained pleasant throughout the install and reviewed everything after the install. I am impressed with Precision and already shared my positive experience with my employer and a couple of coworkers. Thank you - customer centric service is often rare these days! Much appreciated! Thank you
- Patricia L.
Product:
Kingston, NY
I was very pleased with the response to my call after 5 p.m. on Friday, 5/12/2023, and actually talked to a real person. Shannon was very understanding to my need to get the car out of the garage. The next day, Matt Lawrence arrived with a completely supplied truck. He evaluated the situation and gave me some options to repair. Matt was very knowledgeable and explained everything as he went to work and completed the job in a timely fashion. It was a pleasure to work with such friendly people. Thank you for the quick response! Virginia Cleveland Kingston, New Yrok
- Viginia Cleveland
Kingston, NY
I was very impressed with Matthew Lawrence. He was very helpful, informative, and thorough . I will definitely recommend your company. Thank you.
- Betsy Deroxtra
Saugerties, NY
I highly recommend Precision Door Hudson Valley. The Appointment was easy to book online. The service tech Matthew called before he came to confirm the time and arrived on time. He was professional, knowledgeable and personable.This business is clearly a customer focused business and I was very pleased with the service!
- Wendy Ricks
Product:
Service Technician Team : Matthew L
Woodstock, NY
Immediate response and appointment. Good pleasant installer.
- Randee Rothman
Product:
Hurley, NY
After several attempts at trying to reach more local companies with no success, my intelligent daughter did some quick research and found you . She called- spoke to a dedicated scheduler and I was lucky enough to get a next morning appointment for servicing. Appreciated the confirmation messages and the call one half hour or so prior to service technician arriving to work on the door. Tyler and your Company met more than my expectations. Pleasant, explained what was wrong and what could be done with several options to fix the garage door. Basically, one of the main springs broke and the door could not lift or descend. Totally unusable. Within two hours, Tyler had the door functioning to full capacity and I am an extremely pleased customer. I highly recommend Precision Door Service. Thank you.
- Joyce Holzman-Lieblich
Saugerties, NY
Matt came out to evaluate issues with my doors, and provide a quote for repair. He did so quickly and professionally, and patiently answered my many questions. My wife and I are evaluating quote and deciding how we want to proceed. Thanks Matt!
- Jim Backus
Ulster, NY
It was easy to book an appointment online. Appointments for the very next day (a Sunday!) were easily available. Technician (Matt) arrived on time, was very friendly and explained everything he would be doing. The repairs were done in a timely manner and in a professional thoroughness.
- Michael Fish
New Paltz, NY
I have used Precision two times and both times I have been greatly impressed by the service. From the initial phone call to arrange service, to the service persons showing up to do the work, it is always the utmost professionalism and courtesy. The technicians are good at what they do, and they do the job very well. I cannot recommend them enough!
- Wes
Saugerties, NY
The text book example in practice of customer service. From the phone call to schedule service to the time the technician (Jared) left, very attentative and professional. I hope I don't need service anytime soon, but when I do I will certianly be calling you guys. Thank you.
- Ernie Guerriero
Hey Ernie! Thank you for taking the time to leave a review. An excellent customer experience is very important to us, from the first phone call to the garage door repair. We look forward to helping with any future garage door repairs!
Hurley, NY
Amazing service! The team came out during the scheduled time and fixed all issues around the garage doors. Jesse, the technician, was knowledgeable and explained all issue and got to work fixing them right away. Feel like I have new garage doors already. Recommend Highly!
- Orlando Reece
Hi Orlando! Thank you for the kind words regarding your service with Jesse! Jesse is a great member of the Precision team and we are happy to hear he made an impression while repairing your garage door. We look forward to helping you with any future garage door needs.
Gardiner, NY
Excellent job Jared did. He is knowledgeable and friendly. Very helpful.
- Weilong Cai
Thanks for the review, Weilong!
Product:
New Paltz, NY
Jared was great, very professional, knowledgeable and honest. Thank you
- Frank Giambattista
Thanks for the review, Frank!
Product:
High Falls, NY
Great service from Jesse. Fast and friendly, I can't believe how simple it was to get my door fixed perfectly.
- Kate Banner
Thanks for the review, Kate! Jesse is a great member of the Precision team and we appreciate you taking the time to acknowledge Jesse's skills and professionalism!
Kingston, NY
Jessie was extremely professional explained everything he was doing and why. Garage door never worked smoother. If I ever need work done again you will be my first call
- Tom Schmidt
New Paltz, NY
Same day service with efficient, well trained and courteous personnel. Couldn’t have asked for a better repair service experience and we will call again as needed. Thank you Precision.
- Steve G
Saugerties, NY
I called Precision Doors because a spring broke on our Craftsman(Sears) garage door opener. Jesse came out the following morning (exactly when expected). He explained the issue(s) which wasn't just a broken spring (the previous owner apparently used WD40 on the rollers which is a no-no and the cables were not the correct safety cables). He was amazed that it had lasted this long without an issue. Jesse was very professional, friendly, and took the time to explain everything to me. He replaced all the old hardware/rollers/cables, etc. and the door opens/closes much smoother and quieter than it had been, not to mention how much more professional it looks now!! I would highly recommend Precision Doors and particularly Jesse!!
- Loretta Bell
New Paltz, NY
I give you guys 6 stars for your prompt time and service. Very happy with the work done in a fashionable time. Technician was very nice and experienced. Replaced both pulleys and cables. Definitely would recommend you guys. Thank again.
- Nick Rinaudo
Kingston, NY
Because I like the review I saw online
- Bernadette Dorsainville
Saugerties, NY
Jesse the technician was professional. He fixed our garage opener. Thank you!
- Michael Fass
Kingston, NY
We like the overall appearance of your web site, & we're glad we called you! We are very pleased with Jesse & we'll ask for him, in the future. He was punctual, professional, knowledgeable, friendly & cheerful. We really appreciate that!! Thanks again! :-)
- Tony & Celia Silberman
Ulster, NY
We were very impressed with your customer service and with Jesse, our technician. He was polite and professional, explained our options, and did a great job replacing the broken cables in one of our garage bays. I would recommend you to anyone who needs help with their garage doors. Thank you!
- Laurie Boris
Ulster, NY
Dear Future Precision Door Customer, Stop wasting your time shopping. This company is wildly professional. Came exactly when they said they would. Texted me the name and face of Luke, my installation man. Luke showed in truck with EVERYTHING he could need for a one-time installation project. Gave me fair project estimates, did the job in record time, provided outstanding warrantees and pleasant personality. YOUR WASTING YOUR TIME & MONEY BY NOT USING Precision Garage Door Service. Ask for Luke! He's wildly qualified and a nice guy! I LOVE THIS COMPANY. I wish i had two garages!
- Steven Spicer
Product:
Service Technician Team : Luke S
Saugerties, NY
We had a garage door repair which included new cables and hardware. Jesse was our service tech and he was extremely courteous and efficient! Thank you Precision for your service! We now have a garage door that works!
- Leslie Bryce
Saugerties, NY
very well run biz is my thinking. as I needed help after the recent blackout that rendered my garage door inoperable,because I was unable to reconnect the door opener to the door and couldn't manually lift the door open.I made request for service online and received telephone call from this service fairly fast and made appointment which was confirmed by email very fast also.on the afternoon of the appointment the technician assigned to me Jared Wentzel called me to give me approximate time to when he could work on my door and called me again later while driving on his way to my house.Jared quickly identified the problem and solved it but also explained what had gone wrong and educated me as to how I could deal with such problem with the particular door involved as well as with my 2nd working garage door.he was professional,respectful and pleasant in dealing with me and inspected the condition and operation of both doors then printed my bill on his mobile computer only charging me the minimum which was for the service call.I am impressed and recommend both precision door service and Jared Wentzel and will seek their help again with any problems to do with garage doors and openers
- A W in Saugerties NY
Saugerties, NY
I was very pleased with Precision. Jared was very knowledgeable and answered all my questions. He clearly explained Al my options and exactly what he would do. He was a pleasure to work with. I would definitely recommend precision and Jared.
- Keith Ferber
Product:
Shandaken, NY
Jesse P. just finished rebuilding one of our classic garage doors and was absolutely the most professional, competent, and friendly tech we've used in a long time. He took the time to explain our options, recommended solutions to my concerns, and was efficient while doing great work. We will request Jesse to come back and complete an upgrade to our garage door system this Spring. Thank you Jesse! Thank you Precision.
- Jonathan Deus
Saugerties, NY
Jessie was thorough and explained exactly what needed to be done. Would call again if we need assistance.
- Stephanie Jordan
(845) 202-9289
(845) 202-9289(845) 230-0051
(845) 230-0051(845) 877-7082
(845) 877-7082(845) 877-7082
(845) 877-7082(845) 201-9632
(845) 201-9632Office: (845) 202-3599
1073 RT 94
Unit 24
New Windsor, NY 12553
Licenses
Rockland County License #H-12527-A5-00-00Putnam County License #PC7348
Technician arrived exactly on the time they indicated and was polite and professional. Completed necessary repairs and wow my door works better than ever. I was amazed how quickly they were able to send a technician to my house for the repair work. Would certainly recommend them to anyone needing repair work.
- Michael Winne