Garage Door Repair in Hudson Valley
Precision Garage Door
Same-day garage door repair in Orange, Rockland, Ulster, Dutchess & Putnam Counties, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.
Serving Hudson Valley
Proudly serving the Orange, Rockland, Ulster, Dutchess & Putnam Counties community with same day service.
Recent 1-Star Reviews from Hudson Valley
Daniel Iuliano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Daniel Flores did a fine job. Explained and answered questions. However I was charged over $1000 for 2 extension springs, cables and pulleys. Upon a search for similar springs your charge of $220 each was highway robbery. $180 for a cable? I am fine with paying appropriate labor rate, not an issue but labor is not listed on the invoice. Am happy Daniel returned full function to the door. Precision does not list parts prices on website. Unprofessional practice to blindside customer with parts fees upon inspection knowing tech is at the residence and can do the job at that time. Cannot recommend Precision to any friends and neighbors based on non disclosure of parts charges on your website. Am pretty sure if customers saw your charges in advance they would look else where. Saw a similar BBB review re: parts charges after the fact. Shame on me for not checking BBB before calling you. Will be holding Precision to that service warranty.
Hi Daniel, We’re glad Daniel restored full function to your door, and we’re sorry the pricing left you frustrated. Our technicians review all repair options and pricing onsite so customers can choose what works best for them, and we’ll use your feedback to continue improving clarity. Sincerely, Antonio M. Customer Experience Manager 888-616-9021
Robert Harvatin
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Service seems excessive. Please send contact copy of invoice . $900+ to replace a spring?
Service Technician Team: Luke S
Service: Broken Garage Door Spring Repair
John McRory
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Price I was quoted to replace a broken spring was $500 plus. I told them No thanks that was ridiculous . He told Me the springs were $300 alone
Service: Broken Garage Door Spring Repair
Paul Cammareri
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The service tech was very polite, however for the replacement of two torsion springs the price was three time the average cost. That’s really taking advantage of customers!!!!!! Zero Star rating.
Hello Paul, it was a pleasure talking to you today - I am happy that we discussed your concerns and thank you for understanding our position. At the end of the day we want our customers to feel value in their investment - Please let me know if you need anything else and it was a pleasure doing business with you - stay well
Service: Broken Garage Door Spring Repair
Product: Springs
Adam B.
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Jesse the technician was knowledgeable and patient, a pleasure to deal with. The prices for repairs are very, very high. I was in a bind because I took the day off from work to get the job done, but I’ll never use Precision again.
Lawyer for the same price you charged me.,Excessive CHARGE
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The technician did on excellent job in one hour and 10 minutes .The Charge is more then Excessive even if you figure one hour to get here plus what it took him I, could hire a
Service Technician Team: Jesse P
Service: Garage Door Repair
David Mills
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
There must be a glitch, trying to give 5 stars because the technician was awesome along with his skills. Your company will be highly recommended to my friends. Thank You
Service Technician Team: Jesse P
Service: Garage Door Repair
Licenses
Rockland County License #H-12527-A5-00-00Putnam County License #PC7348