Rishin Roy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision on the phone, was prompt in responding to a malfunction in one of my garage doors in the town of Red Hook in the Hudson Valley. Had a technician out to the garage location within 3-4 hours. The technician Daniel Flores, was the consummate professional, assessed the situation, (the spring had broken) provided me with details of the vintage of my existing garage doors (the problem door has worked without issues until that day since installation 35 years ago!), and offered multiple potential solutions. I accepted the offer and Daniel set about fixing the door, ie replacing the motor, and installing a new spring with relevant hardware, on the spot. He was fully equipped for that purpose. On the professionalism in response and installation, am very satisfied. It's a modern door mechanism, electronic remote operations etc. Really good work. Also important to note Danny Flores' attitude and demeanor was the picture of calm competence, excellent technician indeed.

David Fox

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is the 2nd time we have used your service and both time we were impressed with the quality of the work performed and even more impressed with the professional demeanor of the technicians that performed the work. We couldn't be happier with the service that we received. KEEP UP THE GOOD WORK!!!

Carrie Green

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We are very pleased with the service we received from Precision Garage Door. They were prompt in responding to our inquiry, and the service we received from Dan our tech was exemplary. We highly recommend this company.

Samuel Kessler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dan responded timely and examined my door to see what was causing the issue. He noticed that I needed new cables and pulleys as well as new rollers. He explained the price quotes and as soon as I agreed to the work, he started the repairs. He was finished quickly and answered any and all questions we had and the doors now work properly.

Sharon Trachte

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

P.S. I forgot to click on the stars. Daniel gets 5 starts.

Gil Pagan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dan was awesome. He went above and beyond. His job was done with such precision that he did not wake my sleeping toddler. Thank you Dan!

Geralyn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had an excellent experience with Precision. From my initial call to ask for a consultation and get a professional opinion on my concerns, through the end result, I was so impressed with all aspects of this company. Within one day of calling, I had an appointment for the following morning. Daniel came out and checked out my old garage doors and listened to my concerns. He gave me sound advice and several options to address the problems. He was never pushy and always so polite and helped me through the process of making a decision. I decided on not getting new doors right now, however, I had Daniel put in all new hardware (springs, bearing rollers, cables, pulley & bottom seal). He also installed a new opener package and lubricated everything. When completed, he went over everything with me and made sure I was comfortable operating the door (as I never had an electric door opener before). Daniel is a conscientious worker who does his job efficiently and with a smile. He also sent me some info on a few door choices in case I ever decide I want to do that in the future. Daniel is a big asset to your company and I am so happy and appreciative of the job he did today. Everything is working great now!

Marion Schoonmaker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

How do I say this. Daniel was lovely. professional and very knowledgeable and accommodating. He inspected the situation and provided clear guidance and advice for resolving the issue. The work was completed quickly and he provided me with a detailed explanation of all that was done. Thank you. It is great knowing that there is still pride in one’s work. Marion S

James Ayers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From start to finish, a great experience with Precision. Courteous, informed conversation with the lady who took my initial call and scheduled me for a repair the very next day. Kind of important when you cannot access your car. Very next day, a call from serviceman Daniel to inform me he was on the way. Professional from the moment he arrived. Knows his craft and clearly explained the repair options available. Then went forward and flawlessly completed the repair. Lastly, had me operate the door to assure I was satisfied and as a bonus (I guess) demonstrated the proper way to lubricate to keep the door operating efficiently. Based on my experience, would definitely recommend Precision.

Joy Fadaka

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Doug was knowledgeable and did a great job of performing maintenance on our garage door. Plus he gave us good possible replacement options as we're looking to replace our current one.

Kathy Sellitti

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The whole process was super easy from start to finish. I made an appointment online, the company communicated quickly and clearly ....Dan showed up and he got the job done. He event took some extra time to clean up some of the wires and cables that just looked a mess (those wires and cables had nothing to do with this job, he just took it upon himself to neaten it up!)

Joseph Vandenhouten

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dan did an exceptional job installing my new garage door machines. He made sure to accommodate all of my preferences and ensured everything was in excellent working condition prior to leaving.

John Dowling

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Super! Dan came out on a Saturday, arrived exactly when he said he would. He assessed the situation thoroughly. He gave me several options and suggestions, and worked with me to find the best solution. He performed the work quickly and efficiently. He was extraordinarily friendly and polite. 5 stars, no doubt. Thanks.

Casey Conklin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Daniel was absolutely fantastic to work with. He was incredibly knowledgeable and took the time to clearly explain everything about our garage doors so we felt confident and informed. He pointed out a few things that could be improved, but there was never any pressure — just honest, helpful guidance about what we actually needed. He fixed our garage quickly and efficiently, and throughout the entire process he was friendly, patient, and easy to talk to — even when I interrupted him with questions while he was working. His calm, easygoing personality really stood out and made the whole experience stress-free. We’re so glad we chose Precision. Daniel is truly an asset to the company, and we wouldn’t hesitate to recommend him!

Zahava Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The company is amazing. They are professional and communicative and show up exactly when they say they are going to. My technician was Daniel Flores. He was courteous and knowledgeable, and did a fantastic job with my issue, which was that the door was not closing. He explained why that was happening and provided further options in case I wanted to be proactive with other issues. Had a time when service for companies seems to be a thing of the past, Precision Door goes above and beyond.

Mary Ann Carter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dan was absolutely outstanding! He was very friendly, professional and knowledgeable. He was 100% correct figuring out the issue with my keypad. I would definitely request Dan as my service technician if I have any other issues with my garage door! Thank you Dan! Great work!!

Elizabeth Walker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Daniel was extremely professional. He explained the issues, presented solutions, and installed the necessary replacement spring and motor. Definitely a company and a technician I would use again and would recommend to others.

Fiona Watson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Just finished a service call from Precision Garage regarding our broken garage door. The service techs Daniel and Anthony could not have been more helpful, professional and patient. They went over in detail all options. Once the work was done they reviewed it with me and my family and answered all questions. They took all the time needed to go over everything, which we greatly appreciated. Very pleased.

Kinny Post

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Could not be more satisfied with your customer service….same day, four hour window and service performed on the spot.

Camille Rizzo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dan was awesome! Showed up first thing, explained the repairs and future options. In this negative degree weather, I know it wasn't easy but he was conscious of the temperature and tried to keep the door closed as much as possible. As this is the second time they have done a repair for me, I won't use anyone else!

Daniel Iuliano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Daniel Flores did a fine job. Explained and answered questions. However I was charged over $1000 for 2 extension springs, cables and pulleys. Upon a search for similar springs your charge of $220 each was highway robbery. $180 for a cable? I am fine with paying appropriate labor rate, not an issue but labor is not listed on the invoice. Am happy Daniel returned full function to the door. Precision does not list parts prices on website. Unprofessional practice to blindside customer with parts fees upon inspection knowing tech is at the residence and can do the job at that time. Cannot recommend Precision to any friends and neighbors based on non disclosure of parts charges on your website. Am pretty sure if customers saw your charges in advance they would look else where. Saw a similar BBB review re: parts charges after the fact. Shame on me for not checking BBB before calling you. Will be holding Precision to that service warranty.

matthew curtis sanchez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I recently had my garage door serviced by Dan Flores and I’m extremely pleased with the experience. Dan was professional, informative, and clearly knowledgeable about his work. He quickly diagnosed and addressed the issues with my loud garage door opener and its components, explaining everything in detail so I understood what was being done. In addition to fixing the noise problem, he performed a thorough general service on the entire system. Overall, it was a great experience and I would highly recommend Dan Flores to anyone needing garage door repairs or maintenance.

Alec Parker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very talented young man and polite. A pleasure to talk with.

Robert Heyde

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called on a Monday; serviced my garage doors the next AM. Work completed very timely. Technician Dan was awesome. Thx so much for solving my issue quickly with great service!

Harvey Citron

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Really liked Dan, he was very patient and thorough, and made the process go very easily. I would recommend him any time.

Richard Morris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had an unexpected issue with my older garage doors. Precision came out the very next day and fixed. Discussed with me options on how I wanted it repaired as well as showed options to replace my existing doors due to age. I am impressed and very satisfied, so much so I decided to buy new garage doors to replace the 50 yr doors I currently have. The tech that came out, Daniel Flores, was an absolute rock star. I found him to be knowledgeable and personable. If this is how he handles all appointments he is the catch of the century...give that man a raise!

Mark Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Late last night, I heard a loud noise that sounded like something fell on my house. I looked around and couldn’t find anything. I then tried to open my garage door and it wouldn’t open. I went on YouTube found out that I needed to replace a door spring, which I could not do. I had a flyer from Precision Overhead Garage Door service. I called them and they came the same day. The service technician Daniel was very professional and friendly. He gave me various options to fix my garage door. I chose the most basic option because I believed all I needed to replace was a spring. He replaced the spring fast and professionally. I really appreciate the work he did and I would highly recommend them. The only problem I have is that they try to upsell you with additional options that are very expensive. It’s not an hard sell, but if you’re not careful, you could spend thousands more than you intended. Other than that, they are great and I would use them again.

Steve Lynch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Door installer Daniel Flores arrived at our house this morning - on time as scheduled . . . and he replaced the defective Garage Door Opener - which was installed 40 years ago when our house was built. He had a replacement Garage Door Opener and was able to install it within two hours. GREAT JOB!!! I personally had thought that it wouldn't be done until sometime next week. . . .

Melanie Moore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door was bumped into by our car (!), a wheel was dislodged and the door had to be opened and closed by hand. We called Precision Garage Doors the next day and, lucky for us, Dan was the technician (saving angel) who fixed the problem quickly, efficiently and with a smile. It was a pleasure to meet one of those very rare honest, intelligent and charming technicians who topped it off with his vast knowledge. Precision is lucky to have him!

Laura Russell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Danny was professional and courteous. He explained everything very clearly and answered all my questions. I highly recommend Danny and Precision!