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Read what people are saying
about Precision Garage Door

Precision Garage Door of Hudson Valley
has received 971 reviews, averaging 4.95 Stars:
1 2 3 4 5
Review:

I had a protection agreement with Sears. They came out and the agreement covered next to nothing. Not only did they want to charge me an arm and a leg for the repair, but the parts that needed to be ordered would have taken three weeks to get. I called Precision. Not only were they professional and accomodating, but the parts were on their truck ready for installation. My Technician Jesse P. was AWESOME !!!! THANK YOU !!!!

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A Response from: Doug Bencsko

Hi Jose! Sorry to hear about the trouble you had to go through, but glad Jesse was able to come out and help with your garage door repair! Having fully stocked trucks helps save you time and money so you can get the job done in just one appointment! Thank you for choosing Precision!

Jesse P Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Jesse P
1 2 3 4 5
Date: 10/16/2020
Garage Door Repair
,
Review:

Immediate service. Technician was great. Well stocked and my problem/ complaint was resolved.

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A Response from: Doug Bencsko

Hey Lenny! Thanks for the kind words! Reviews like this help homeowners know Precision is a name you can trust!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Ryan Patrick was very professional. He was informative and I am very happy with his performance. I highly recommend him.

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A Response from: Doug Bencsko

Thanks for the kind words, Paulette! We love to hear about the impression our techs make when they're out servicing garage doors! So happy Ryan Patrick was able to help with your garage door needs.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Outstanding customer service experience from my initial call to Beth. Beth was very professional and started the process moving. Jesse P. did my garage door repair, was extremely knowledgeable and professional. I would 100% recommend this company to everyone for all their garage door needs. I rate this company a 12 out of 10!

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A Response from: Doug Bencsko

We would rate this review a 12 out of 10, David! Customer satisfaction is very important to us, from the first phone call with a customer service representative to the professional garage door repair! We want you to have a smooth, worry free experience when you choose Precision for your garage door needs!

Jesse P Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Service Technician Team : Jesse P
Review:

My garage door was suspended in the air stuck, and Ryan came and realized the danger of the situation took control . Very polite and efficient. I was very pleased with his professionalisms.

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A Response from: Doug Bencsko

Wow Vernon! The safety of our customers and employees is very important to us! We're so glad Ryan was able to safely get your garage door back into working order! Thank you for choosing Precision!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Jesse came out he was professional and efficient... I requested him due to working with him before. I appreciate everything. Thank you

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Jesse P Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Jesse P
Review:

Friendly..detailed and informative and knowledgeable!

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A Response from: Doug Bencsko

Thanks for the review, Toni!

Brian B Service Provided:
Garage Door Opener Repair

Service Technician Team : Brian B
Review:

My tech luke stachura was great he explained everything to me and he was very respectful and fast on the job he knew exactly what he was doing too.

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A Response from: Doug Bencsko

Thanks for the review, Stefanie! Our techs know how important your time is, so they work quickly and efficiently, without sacrificing quality! Thank you for choosing Precision!

Luke S Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Luke S
1 2 3 4 5
Date: 09/18/2020
Garage Door Repair
,
Review:

The technician, Jared, was prompt, knowledgeable, and pleasant. Very happy with his service.

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A Response from: Doug Bencsko

Thanks for the review, Linda!

Service Provided:
Garage Door Repair

Review:

I was extremely pleased with Precision Door Service. After an emergency call last night, Technician Ryan Murphy and his helper, Eric, showed up right on time first thing this morning. They explained everything and were very courteous and helpful. The repair was done and I am a very happy customer.

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A Response from: Doug Bencsko

Thanks for the review, Debra! Sorry to hear about an emergency, but glad that Ryan and Eric could help you! Communication about garage door issues and solutions is what helps make Precision a name you can trust! Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Review:

Lou came early , was very courteous / professional explained everything needed for repair

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A Response from: Doug Bencsko

Thanks for the review, Bill! We appreciate you taking the time to share your experience with Lou as your tech! Thank you for choosing Precision for your garage door needs!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Excellent job Jared did. He is knowledgeable and friendly. Very helpful.

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A Response from: Doug Bencsko

Thanks for the review, Weilong!

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

Jesse was great! Came here early and got the job done efficiently without any problems.

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A Response from: Doug Bencsko

Thanks for the review, Tom! We appreciate you taking the time to share your experience with Precision!

Jesse P Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Jesse P
Review:

Very happy with service

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A Response from: Doug Bencsko

Thanks for the review, John!

Service Provided:
Broken Garage Door Spring Repair

Review:

Jared was great, very professional, knowledgeable and honest. Thank you

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A Response from: Doug Bencsko

Thanks for the review, Frank!

Service Provided:
Garage Door Repair

Product:
Cables

Review:

I had Jesse come through to repair our garage door and he did an outstanding job. He was super informative and made sure all the needed repairs were done.

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A Response from: Doug Bencsko

Thanks for the review, Jonathan! Jesse is a great member of the Precision team and we appreciate you taking the time she share your experience with him has your technician! Thank you for choosing Precision for your garage door repair.

Jesse P Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Jesse P
Review:

Jared was very knowledgeable, punctual, kind, respectful and very patient. I had a lot of questions and he answered them all. He wiped everything he touched and I appreciated it. I would like new doors and will DEFINITELY call on Precision when I’m ready. Thank you very much! Satisfied Customer

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A Response from: Doug Bencsko

Thanks for the review, Myrtha! We're glad Jared was able to help you with your garage door needs. We look forward to helping you with those new garage doors!

Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Review:

Great service from Jesse. Fast and friendly, I can't believe how simple it was to get my door fixed perfectly.

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A Response from: Doug Bencsko

Thanks for the review, Kate! Jesse is a great member of the Precision team and we appreciate you taking the time to acknowledge Jesse's skills and professionalism!

Jesse P Service Provided:
Garage Door Opener Repair

Service Technician Team : Jesse P
Review:

Jesse was great. They came on time and thue company kept confirming my appointment,. Service with a smile. Haven't seen that kind of service in a while. It was great.

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A Response from: Doug Bencsko

Thanks for the review, Anthony! We appreciate you taking the time to share your experience with Precision. Reviews like this help homeowners know Precision is a name you can trust!

Jesse P Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Jesse P
1 2 3 4 5
Date: 08/19/2020
Garage Door Repair
,
Review:

Great service Thank You.

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A Response from: Doug Bencsko

Thanks for the review, George!

Service Provided:
Garage Door Repair

Product:
Cables

Review:

Always prompt and honest and job done right. Louis was great.

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A Response from: Doug Bencsko

Thanks for the review, David!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Luke was very professional and knowledgeable

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A Response from: Doug Bencsko

Thanks for the review, Josh!

Luke S Service Provided:
Garage Door Opener Install

Service Technician Team : Luke S
Review:

Ryan Murphy , whom had come before to install a new garage opener in my house, was excellent. Always personable, knowledgeable and was able to diagnose the issue quickly. He is an asset to your company. I also appreciated that I called yesterday and received service today.

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A Response from: Doug Bencsko

Thanks for the review, Holly! Ryan is a wonderful part of the Precision team and we appreciate you taking the time to acknowledge his skills and professionalism! Thank you for choosing Precision for your garage door repair.

Service Provided:
Garage Door Repair

Review:

Possibly the most professional CO. I have ever dealt with. I called for help before 9AM on a Sunday and I spoke to a real person. They were able to help me the very next morning. The Mechanic and his vehicle were sharp. I was given a few options for the repair. The Mechanic did a fast, neat job. I was very happy with everything. Highly recommend!!

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A Response from: Doug Bencsko

Thanks for the review, Gerry! Customer satisfaction is very important to us, from the very first phone call to the garage door service. Thank you for choosing Precision for your garage door needs.

Jesse P Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Jesse P
Review:

I had a really good experience with this company came out on time and fix my garage door in good time I well be using them in the near future for a garage door upgrade

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A Response from: Doug Bencsko

Thanks for the review! We appreciate you taking the time to share your experience with Precision. We look forward to helping you with a garage door upgrade when you're ready!

Service Provided:
Broken Garage Door Spring Repair

Review:

Xavier and Chris were terrific! Polite, professional and on time. I couldn’t be happier. Thank you, Bill

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A Response from: Doug Bencsko

Thanks for the review, William! We appreciate you taking the time to share your experience with Precision!

Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Professional and friendly.

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A Response from: Doug Bencsko

Thanks for the review, Ruth!

Luke S Service Provided:
Garage Door Repair

Service Technician Team : Luke S
Review:

Jared was very professional, helpful and got to the root of the problem quickly!

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A Response from: Doug Bencsko

Thanks for the review, Roseanne! We appreciate you taking the time to acknowledge Jared's skills and professionalism! Thank you for choosing Precision for your garage door opener repair.

Service Provided:
Garage Door Opener Repair

Review:

Precision Doors delivers a superior product with outstanding install. The technicians are all knowledgeable, professional, and selected for their talents in customer interactions. All questions were answered completely and to our satisfaction, and the craftmanship exceeded our expectations. Our installation technician, Anthony, even adjusted our existing garage door openers to mate perfectly with the new doors. He was extremely disciplined in his COVID-19 protocol adherence, wearing his mask the entire time of the visit, even when outdoors while working on the exterior of the garage doors with no else around. Highly recommend this company!

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A Response from: Doug Bencsko

Thanks for the review, Matthew! The health and safety of our customers and employees is very important to us, whether it be COVID-19 protocols or making sure your garage door openers and doors are working together flawlessly! Thank you for choosing Precision for your new garage door installation!

Anthony B Service Provided:
Install Garage Doors

Product:
Garage Doors

Location Leader: Anthony B
Review:

Jesse was very nice and kind the only witch it was not his fault, was I wish there was a way he could have fix the door instead of spending $500 but he was good

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Jesse P Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Service Technician Team : Jesse P
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Orange County

(845) 202-9289

(845) 202-9289
Rockland County

(845) 230-0051

(845) 230-0051
Putnam County

(845) 877-7082

(845) 877-7082
Dutchess County

(845) 877-7082

(845) 877-7082
Ulster County

(845) 201-9632

(845) 201-9632
Precision Overhead Garage Door Service
Office: (845) 202-3599
1073 RT 94
Unit 24

New Windsor, NY 12553

Licenses

Rockland County License #H-12527-A5-00-00

Putnam County License #PC7348