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Read what people are saying
about Precision Garage Door

Precision Garage Door of Hudson Valley
has received 971 reviews, averaging 4.95 Stars:
1 2 3 4 5
Review:

Luke Stachura and helper Chris did a fantastic job today! Not only did they arrive early (basically unheard-of these days), but they were attentive and friendly. They took the time to answer all my questions (and I had quite a few!) and walked through my options in a non-pressured way. I am also super impressed with Precision’s services that were “ancillary” to today’s visit—prompt, frequent, informative texts confirming my appointment and tracking technician arrival time, and quick connection to a human being when I called (just yesterday!) to make an appointment. Thanks again! You are model to your peers!

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A Response from: Doug Bencsko

Hi Gabrielle! Communication about who will arrive and when helps homeowners know Precision is a name you can trust. Customer satisfaction from the very first phone call to the garage door service by the technicians is very important to us. We look forward to helping you with any future garage door needs.

Luke S Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Technician Team : Luke S
Review:

Outstanding work. Never met a better company group.

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Luke S Service Provided:
Garage Door Repair

Service Technician Team : Luke S
Review:

Called with a problem with the outdoor keypad installed in 2018. They had someone out within 24 hours. The tech asked if I wanted a full lub and inspection. Great idea. Love this company. Highly recommend!

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A Response from: Doug Bencsko

Hi James! Doing a full inspection of the garage door and the system upon arrival helps us identify any other possible issues which can be solved that day, rather than following visits and costs. We look forward to helping you with any future garage door needs!

Luke S Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Service Technician Team : Luke S
Review:

I was very pleased with the service provided by your company. Jesse arrived promptly and was able to quickly diagnose the issue I was having with my garage door opener. He is extremely courteous, friendly, knowledgeable and professional, and he was able to make the necessary repair within a short period of time. Jesse provided a very positive experience. He represents your company well, and I'll certainly be contacting your firm again if I have any future needs with regard to my garage doors.

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A Response from: Doug Bencsko

Hey John! Thank you for taking the time to leave a review regarding your recent experience with Precision. Jesse is a great part of the Precision team, so we appreciate you taking the time to acknowledge his skills and professionalism. We look forward to helping you with any future garage door needs!

Jesse P Service Provided:
Garage Door Opener Repair

Service Technician Team : Jesse P
1 2 3 4 5
Date: 02/03/2021
Garage Door Repair
,
Review:

Great service! Problem was quickly diagnosed and repaired. Anthony, the technician assigned to us, was courteous, practiced all the appropriate Covid protocols, had great communication, preformed the repair without trying to sell us unnecessary parts or service and had the door working better than before it broke. Highly recommend, a company is only as good as the people who work for them and they seem to employ the best.

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A Response from: Doug Bencsko

Hi Suzanne! Thank you for taking the time to share your experience with Precision! We love to hear about the impression our techs are making on our customers! We look forward to helping you with any garage door repair needs in the future!

Anthony B Service Provided:
Garage Door Repair

Location Leader: Anthony B
Review:

Great job by Jesse! He always does a great job. He is very professional and knowledgeable!!

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Jesse P Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Jesse P
Review:

Good job, on time, made all necessary repairs, will hire again.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Had a new garage door opener replaced today. Ontime service call, installation was professional and detailed. Jared did a great job and we are very happy with Precision!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Exceptional communication from beginning to end. Everything went as promised and scheduled. The technician was terrific. Very thorough, thoughtful and polite. Roberto represented the company in the highest manner.

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A Response from: Doug Bencsko

Hi Tom! Thank you for your kind words regarding your experience with Precision! Rob is a great member of the Precision team, so we appreciate you taking the time to acknowledge his skills and professionalism. We look forward to helping you with any future garage door needs.

Service Provided:
Garage Door Opener Install

Review:

I called for a minor warranty repair/adjustment. The technician, Luke, came when he said he would. He explained what the problem was and how he would correct it. Did the adjustment in 10-15 minutes and was on his way. He was courteous, competent, and VERY professional. In fact I find your entire organization very professional. Would definitely use again and would not hesitate to recommend. Thank you!

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A Response from: Doug Bencsko

Hey Fred! Thank you for choosing Precision. We're so happy to hear Luke was able to quickly and efficiently repair your garage door. He's a great member of the Precision team so we're glad to hear he made an impression with his skills and professionalism. We look forward to helping you in the future.

Luke S Service Provided:
Garage Door Repair

Service Technician Team : Luke S
Review:

I was extremely pleased with the service from Precision. Xavier did an outstanding job fixing our garage door until the new one is installed. He was very courteous, knowledgeable and professional. I highly recommend Precision. Thank you

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Service Provided:
Broken Garage Door Spring Repair

Review:

Jared Wentzel, the technician, was especially fantastic! He quickly diagnosed the issues with my garage doors and did the repairs right away. I am so grateful for his expertise!

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A Response from: Doug Bencsko

Hi Susan! Thank you for acknowledging Jared's skills and expertise. He's a great member of the Precision team and we're happy to hear he made an impression while working. We look forward to helping you with any future garage door needs.

Service Provided:
Garage Door Opener Repair

Review:

Excellent! The technician came on a Sunday and arrived early! The customer service was amazing from the minute I called to the completed service. I will use this company from now on for both my home and business overhead doors.

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A Response from: Doug Bencsko

Hi Hagen! Thank you for the kind words regarding your garage door service with Precision. Customer satisfaction is very important to us, from the very first phone call to the garage door spring repair. We look forward to helping you with any future garage door needs! Thanks for choosing Precision!

Jesse P Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Jesse P
Review:

Excellent service, refreshing to deal with a professional operation. Technician very knowledgeable and courteous. Highly recommended.

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Luke S Service Provided:
Garage Door Opener Repair

Product:
Opener

Service Technician Team : Luke S
Review:

I would highly recommend Precision Door Service! Luke Stachura, the technician, was extremely knowledgeable, courteous, and trustworthy. He explained everything that was needed for the repair and I was very pleased with the company's communication and follow-up.

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A Response from: Doug Bencsko

Hi Wendy! Thank you for taking the time to acknowledge Luke's skills and professionalism. Communication with customers about who will arrive and when, as well as cost and options helps you know that Precision is a name you can trust!

Luke S Service Provided:
Garage Door Opener Repair

Product:
Springs

Service Technician Team : Luke S
Review:

Your service technician Luke Stachura was excellent, very professional, and knowledgeable in his craft. He had our garage door running smoothly efficiently. Thank you Luke.

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A Response from: Doug Bencsko

Hi Jim! Thank you for taking the time to acknowledge Luke's skills and professionalism. He's a great member of the Precision team and we love to hear when he's made an impression on a customer. We look forward to helping you in the future.

Luke S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Luke S
Review:

We called yesterday and an appointment was set up for today. Our tech Chris showed up on time, evaluated our problem and gave suggestions on how to repair. No pressure and a super positive experience all around. Chris was very professional, friendly and did a great job! Highly recommend!

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A Response from: Doug Bencsko

Hi Shawn! Thanks for the review! Offering various options for garage door repair allows homeowners to make a decision they are happy about without any pressure. We look forward to helping you with any future garage door needs.

Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Review:

Yesterday the spring on my garage door snapped. Within less then 24 hours the repairs were completed by Chris. All new hardware was installed. Chris was kind and explained everything to me. I ended up getting both garage doors repaired. They are quiet and look brand new. Chris was able to complete the work efficiently and professionally and was very informative. I would definately use Precision in the near future. And all installation came with a 5 year warranty at no additional cost. Thank-you Chris garage doors run amazing Heidi

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A Response from: Doug Bencsko

Hey Heidi! We're happy to hear Chris was able to help you with your garage door issue. New hardware can help your door run smoother and more quietly. We look forward to helping you with any future garage door needs!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Amazing service! The team came out during the scheduled time and fixed all issues around the garage doors. Jesse, the technician, was knowledgeable and explained all issue and got to work fixing them right away. Feel like I have new garage doors already. Recommend Highly!

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A Response from: Doug Bencsko

Hi Orlando! Thank you for the kind words regarding your service with Jesse! Jesse is a great member of the Precision team and we are happy to hear he made an impression while repairing your garage door. We look forward to helping you with any future garage door needs.

Jesse P Service Provided:
Garage Door Opener Repair

Service Technician Team : Jesse P
1 2 3 4 5
Date: 11/08/2020
Garage Door Repair
,
Review:

Excellent service - he came the next day after I called.

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Luke S Service Provided:
Garage Door Repair

Product:
Opener

Service Technician Team : Luke S
Review:

Very courteous, very punctual, very good service!

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Jesse P Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician Team : Jesse P
Review:

Ryan the technician was professional and courteous, went above and beyond my expectations.Great Representative for your company. Explained all issues and solutions. Will recommended company to others.

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A Response from: Doug Bencsko

Hi Ed! Thank you for taking the time to acknowledge Ryan's skills and professionalism. Communication about issues and solutions allows homeowners to make a decision they are happy about!

Service Provided:
Garage Door Repair

Review:

Really nice people, and probably the best communication I’ve experienced with any business. They arrived right in time, and they were honest about the work. Turns out the repair I thought was needed was resolved without extra charges (charged only for the visit). Will absolutely use again.

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A Response from: Doug Bencsko

Hi Jake! We know your time is valuable and you don't want to be stuck at home waiting for a service company, that's why we keep you updated about who will be arriving and when. Glad we were able to help with your garage door needs without an added cost.

Service Provided:
Garage Door Repair

Review:

Jesse the technician was knowledgeable and patient, a pleasure to deal with. The prices for repairs are very, very high. I was in a bind because I took the day off from work to get the job done, but I’ll never use Precision again.

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Jesse P Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician Team : Jesse P
Review:

Lou and Sean were very professional. They explained everything they found and everything that they were going to do to fix my problem. They also offered alternatives.

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A Response from: Doug Bencsko

Hi Jane! Offering customers various solutions to for their garage door service allows you to make a decision that you are happy about. Thank you for choosing Precision for your garage door needs.

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Precision door service has come to my house twice. Both times , they did excellent work. They exceeded my expectations; always willing to go the “ extra mile.” He was courteous and professional. They always respond in a timely fashion. I would highly recommend them.

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A Response from: Doug Bencsko

Hey Irene! Thank you for such a nice review. We truly care about our customers, so going the extra mile is never a burden. Thanks for choosing Precision.

Service Provided:
Garage Door Repair

Product:
Cables

Review:

Our seven year old garage door (not a Precision door or installation) never really functioned correctly. When it was raised or lowered it sounded as if the entire thing might come crashing to the floor. More recently when lowered the door would rack in the track and seem to be sticking along as it closed. Our technician was Jesse. He is excellent. Personable, friendly, knowledgeable and quick. He sized up the problem immediately, explained two options of repair to us (each with very fair pricing) and once we selected an option, he started work. Within an hour he was finished and the door works better than it ever has. Great work! We're very pleased with the entire experience with Precision and would highly recommend them to anyone. A high quality organization.

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A Response from: Doug Bencsko

Hey Jay! Thank you for such a wonderful review! We're so glad Jesse was able to get your garage door functioning properly! A noisy garage door is a headache, literally and figuratively. Service options help homeowners make a decision they are happy about, which makes us happy! Thank you for choosing Precision. We look forward to helping you with any future garage door needs.

Jesse P Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician Team : Jesse P
Review:

I called precision to repair my garage door opener. I was very satisfied with the service, the service was very prompt and the repair was done expeditiously. My technician was very courteous and friendly. I will certainly utilize the service again.

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A Response from: Doug Bencsko

Hi Kim! Thank you for sharing your experience with Precision! We appreciate you sharing your experience with Precision and look forward to helping with any future garage door services!

Jesse P Service Provided:
Broken Garage Door Spring Repair

Service Technician Team : Jesse P
Review:

Excellent Excellent Excellent!! From the customer service to my technicians Luke. Will recommend to anyone looking for quality service all around!!

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Luke S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Luke S
Review:

Very pleased from the first phone call to the tech that made the repairs. Thank you for your professionalism. John Olori

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Jesse P Service Provided:
Broken Garage Door Spring Repair

Service Technician Team : Jesse P
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Orange County

(845) 202-9289

(845) 202-9289
Rockland County

(845) 230-0051

(845) 230-0051
Putnam County

(845) 877-7082

(845) 877-7082
Dutchess County

(845) 877-7082

(845) 877-7082
Ulster County

(845) 201-9632

(845) 201-9632
Precision Overhead Garage Door Service
Office: (845) 202-3599
1073 RT 94
Unit 24

New Windsor, NY 12553

Licenses

Rockland County License #H-12527-A5-00-00

Putnam County License #PC7348