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Garage Door Repair Reviews in Hudson Valley (Page 6)
Precision Garage Door of Hudson Valleyhas received 1723 reviews, averaging 4.96 Stars:
Warwick, NY
Hi Nancy, Thank you for sharing such thoughtful feedback. We're thrilled that your interactions with our office team and with Shane have been so positive, and we appreciate your kind words about everyone you’ve met. Thank you for choosing Precision Garage Door Service.
Rhinebeck, NY
Kyle did an excellent job.arrived on time and went the extra mile for customer satisfaction. Only negative, I thought the price for a new garage outside keypad for over three hundred dollars was tooooo expensive and Improbably could had done better of if I researched the job.This is no reflection on Kyle. He was top notch!!!!!!!!
- Anthony Celenza
Hi Anthony, We’re glad to hear Kyle went above and beyond and delivered excellent service. We appreciate your honest feedback about the keypad pricing and will be sure to share it internally. Thank you for choosing Precision Garage Door Service.
Wallkill, NY
Just finished a service call from Precision Garage regarding our broken garage door. The service techs Daniel and Anthony could not have been more helpful, professional and patient. They went over in detail all options. Once the work was done they reviewed it with me and my family and answered all questions. They took all the time needed to go over everything, which we greatly appreciated. Very pleased.
- Fiona Watson
Hi Fiona, We appreciate your feedback regarding Daniel and Anthony. Their attention to detail and communication truly set the standard we aim for. Thank you for choosing Precision Garage Door Service.
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Service Technician Team : Daniel F
The work was completed in a timely and professional manner.
- Jackie Bragger
Hi Jackie, Happy to hear the work was handled efficiently and professionally. We’re grateful for your feedback. Thank you for choosing Precision Garage Door Service.
Kingston, NY
Could not be more satisfied with your customer service….same day, four hour window and service performed on the spot.
- Kinny Post
Hi Kinny, We’re thrilled our team was able to get to you quickly and complete everything during the visit. Thank you for choosing Precision Garage Door Service.
Marlborough, NY
Dan was awesome! Showed up first thing, explained the repairs and future options. In this negative degree weather, I know it wasn't easy but he was conscious of the temperature and tried to keep the door closed as much as possible. As this is the second time they have done a repair for me, I won't use anyone else!
- Camille Rizzo
Hi Camille, Great to hear Dan took such good care of your repairs. Your loyalty means a lot to us. Thank you for choosing Precision Garage Door Service.
Monroe, NY
Great service from Precision. Isaac our technician was professional and knowledgeable. Thank you for your prompt response.
- Uloma Ijomah
Hi Uloma, Glad to hear Isaac delivered the prompt, knowledgeable service you expected. We appreciate the kind words. Thank you for choosing Precision Garage Door Service.
Airmont, NY
Our technician, Kilian McKnight, arrived on time and was very courteous. He installed a new garage door opener for us, and answered all our questions about its operation. He made sure that our vehicles were properly linked to operate the door remotely. We were very happy with the service, particularly with the professionalism of the technician. Barbara and John Kiernan
- Barbara Kiernan
Hi Barbara, Thank you for taking the time to highlight Kilian’s work. We're pleased he provided a smooth installation and clear guidance. Thank you for choosing Precision Garage Door Service.
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Monroe, NY
Isaac, was awesome quick and professional! He is an asset to you company!
- Rick Scheck
Hi Rick, Thank you for the kind words. Isaac will be happy to know his work stood out. Thank you for choosing Precision Garage Door Service.
Daniel Flores did a fine job. Explained and answered questions. However I was charged over $1000 for 2 extension springs, cables and pulleys. Upon a search for similar springs your charge of $220 each was highway robbery. $180 for a cable? I am fine with paying appropriate labor rate, not an issue but labor is not listed on the invoice. Am happy Daniel returned full function to the door. Precision does not list parts prices on website. Unprofessional practice to blindside customer with parts fees upon inspection knowing tech is at the residence and can do the job at that time. Cannot recommend Precision to any friends and neighbors based on non disclosure of parts charges on your website. Am pretty sure if customers saw your charges in advance they would look else where. Saw a similar BBB review re: parts charges after the fact. Shame on me for not checking BBB before calling you. Will be holding Precision to that service warranty.
- Daniel Iuliano
Hi Daniel, We’re glad Daniel restored full function to your door, and we’re sorry the pricing left you frustrated. Our technicians review all repair options and pricing onsite so customers can choose what works best for them, and we’ll use your feedback to continue improving clarity. Sincerely, Antonio M. Customer Experience Manager 888-616-9021
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Service Technician Team : Daniel F
Carmel, NY
I recently had my garage door serviced by Dan Flores and I’m extremely pleased with the experience. Dan was professional, informative, and clearly knowledgeable about his work. He quickly diagnosed and addressed the issues with my loud garage door opener and its components, explaining everything in detail so I understood what was being done. In addition to fixing the noise problem, he performed a thorough general service on the entire system. Overall, it was a great experience and I would highly recommend Dan Flores to anyone needing garage door repairs or maintenance.
- matthew curtis sanchez
Hi Matthew, We appreciate you sharing such detailed feedback about Dan. It’s great to know his professionalism and thorough service made the experience a positive one. Thank you for choosing Precision Garage Door Service.
Montgomery, NY
Very talented young man and polite. A pleasure to talk with.
- Alec Parker
Hi Alec, Glad to hear your technician made such a great impression. We’re happy the visit was a pleasant one. Thank you for choosing Precision Garage Door Service.
Chester, NY
To Whom it May Concern We would like to let you that Isaac Ward just finished installing our new Garage Door motor. Isaac was extremely Knowledgeable, Professional, and Courteous and is a credit and an asset to your company. He arrived on time and before he got started, he thoroughly explained step by step all that he was going to do and before he left made sure that everything, he installed was fully operational and that I understood fully how all the equipment worked. I would not hesitate to recommend Precision Garage Door Service to family and friends. Very Satisfied and Extremely Happy Customers, Geraldine and Tom Maniaci
- Tom Maniaci
Hi Tom, Thank you for taking the time to highlight Isaac’s work. It’s wonderful to hear how professional, thorough, and courteous he was throughout your installation, and we truly appreciate your recommendation. Thank you for choosing Precision Garage Door Service.
Pleasant Valley, NY
Excellent experience with Precision Garage Door Service. The communication was outstanding—from texts and ETA updates to a photo of the technician ahead of time. Anthony was professional and did excellent work. Highly recommend them to anyone!
- Marcy
Hi Marcy, We're glad to know your experience with our communication and with Anthony’s workmanship stood out. Your recommendation means a lot to us. Thank you for choosing Precision Garage Door Service.
Goshen, NY
The technician Kyle explained what needed to be done and performed the service very well.
- Michael Turino
Hi Michael, We appreciate you sharing your experience. It’s great to hear Kyle explained everything clearly and completed the service to your satisfaction. Thank you for choosing Precision Garage Door Service.
Hyde Park, NY
Kyle was great. He called as he was able to come early for my appointment. He quickly and diagnosed the problem and gave me options for the job that was needed. He went right to work and was clean, neat and efficient. He tested and tested again to make sure everything he did was working properly. He then went over everything with me. I would be happy to have him back to do work for me anytime.
- Eric Schawaroch
Newburgh, NY
Isaac was great very explanatory very suggestive on what should be done. Explain what needs to be done and in a timely manner and got us up and running again . Thank u
- Rob Space
Hi Rob, Great to hear Isaac got everything explained clearly and handled your repair quickly. Thank you for choosing Precision Garage Door Service.
Orangeburg, NY
Charlie was excellent. Performed all the work to install the new garage door opener. He is extremely professional, provided very clear explanations and helped get all WiFi available connections completed before he finished. I would highly recommend Charlie and Precision Garage Doors for their excellent customer experience.
- Regina Fogarty
Hi Regina, We’re glad Charlie delivered such a professional installation and helpful walkthrough. Thank you for choosing Precision Garage Door Service.
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Hyde Park, NY
Precision answered my call promptly and courteously. They had someone here within a day. Kyle the tech was professional. He explained all of my options and once I chose the one that was right for me he worked clean, neat and efficiently. He checked and double checked everything getting my approval before leaving. I will definitely use them again.
- Eric Schawaroch
Hi Eric, Wonderful to hear our quick scheduling and Kyle’s detailed service made a strong impression. Thank you for choosing Precision Garage Door Service.
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Service Technician Team : Kyle E
Poughkeepsie, NY
Thanks for the prompt and thorough repair job. Jessie was outstanding—friendly, professional, and clear in explaining my options. You’re fortunate to have such a great employee. Thanks again.
- Douglas Carter
Hi Douglas, We appreciate your feedback and are glad Jesse provided friendly, clear, and outstanding service. Thank you for choosing Precision Garage Door Service.
Brewster, NY
Service technician Gafur was very professional and courteous. He inspected my door and diagnosed the problem. He made the repairs quickly and cleaned up completly.
- John Kozma
Hi John, Great to hear Gafur handled the repair professionally and left everything clean. Thank you for choosing Precision Garage Door Service.
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Wappingers Falls, NY
Hello i was told by Rob in a text rpelacing the keypad installed and programed would be about $149 i was charged $307 that double not to happy about that just saying
- Artie Tull
Hi Artie, Glad we were able to clear up the pricing concern and appreciate your understanding. Thank you for choosing Precision Garage Door Service.
Monroe, NY
Isaac was great. He clearly explained all my options. He was very professional and I would certainly want to work with him in the future
- Roger Benson
Hi Roger, Glad Isaac was able to walk you through all your options with professionalism. Thank you for choosing Precision Garage Door Service.
Washingtonville, NY
Fast service for my garage door repair. Isaac understood what was needed for the repair. Very polite
- John Kraiza
Hi John, Happy we could provide fast service and that Isaac got the repair done smoothly. Thank you for choosing Precision Garage Door Service.
Wappingers Falls, NY
On time fast very professional and knowledgeable
- Emanuel Mingione
Hi Emanuel, Thanks for the review and for choosing Precision Garage Door Service.
Isaac the technician was very professional and thorough. Once he assessed the problem, he set about to fix the issue. Very helpful in making sure I was satisfied with the outcome.
- John Siciliano
Hi John, Happy to hear Isaac took care of your repair with professionalism and thoroughness. Thank you for choosing Precision Garage Door Service.
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Service Technician Team : Isaac W
Called on a Monday; serviced my garage doors the next AM. Work completed very timely. Technician Dan was awesome. Thx so much for solving my issue quickly with great service!
- Robert Heyde
Hi Robert, We’re pleased our quick scheduling and Dan’s service resolved your issue so efficiently. Thank you for choosing Precision Garage Door Service.
Kyle was great to work with and very diligent and knowledgeable. Thanks!
- Steve
Hi Steve, Great to hear Kyle’s dedication and knowledge made a strong impression. Thank you for choosing Precision Garage Door Service.
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Service Technician Team : Kyle E
Kyle was a very professional, knowledgeable and courteous individual. He provided a full safety inspection and explained all of our options to best meet our needs. When we are ready to replace our old system, I will definitely be requesting Kyle on the project. Rating his service and personality as a 20-star rating!
- Heather Ross
Hi Heather, So glad Kyle provided such detailed guidance and a positive experience. Thank you for choosing Precision Garage Door Service.
Beacon, NY
Excellent customer service, clear and honest communication. Friendly and sincere. Would definitely recommend and use again.
- Ellie
Hi Ellie, We appreciate your feedback and are glad the communication and service stood out. Thank you for choosing Precision Garage Door Service.
Licenses
Rockland County License #H-12527-A5-00-00Putnam County License #PC7348
I've already written a review on Facebook but want to make sure all divisions see how great I think your customer service is! It is absolutely exciting to get to speak with pleasant, helpful people directly on initial contact, (Sara, Mary, Elaine) and you deliver as promised! I had a recent door issue, and Shane came out as scheduled and was the epitome of a professional. He was friendly, organized, explained everything to me, answered all questions, and was just the best! I applaud you for the way your company is managed, and I've met 3 of your staff thus far, (Isaac, Malik, Shane) and all of them represented you well. Thank you for the pleasure of your company. All the best, Nancy
- Nancy Miller-Bohn