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about Precision Garage Door
Precision Garage Door of Hudson Valleyhas received 1409 reviews, averaging 4.95 Stars:
Florida, NY
Service Provided:
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Service Technician Team : Luke S
It was a pleasure conducting business with precision overhead doors.Luke was very professional and thorough with what doors were available for me and the prices. I will definitely use this company when I am ready to move forward and and get the doors installed .
- Paul Nedorost
Kingston, NY
We like the overall appearance of your web site, & we're glad we called you! We are very pleased with Jesse & we'll ask for him, in the future. He was punctual, professional, knowledgeable, friendly & cheerful. We really appreciate that!! Thanks again! :-)
- Tony & Celia Silberman
Sloatsburg, NY
Luke was very comprtant and professional and a nice guy
- Margret Gulick
Service Provided:
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Service Technician Team : Luke S
I have used your company before and was very happy with your service. Today Lou was my technician and he explained the needed reoairs and the cost before he did the job. He proceeded to do the work and the problem was fixed with courtesy and efficiency Thank you
- Bea Dyroff
Monroe, NY
Was very happy with the service n the repairman Luke
- Terrance Johnson
Ulster, NY
We were very impressed with your customer service and with Jesse, our technician. He was polite and professional, explained our options, and did a great job replacing the broken cables in one of our garage bays. I would recommend you to anyone who needs help with their garage doors. Thank you!
- Laurie Boris
Poughkeepsie, NY
Precision made the process of repairing my garage door easy & painless. Jesse, the technician was professional, knowledgeable and polite. I highly recommend Precision for all your garage door needs...
- John Archibald
Suffern, NY
Service performed by Luke was 5 star...he was knowledgeable, responsive to our needs and he has a very engaging personality. Precision Co. should be very proud and lucky to have him as an employee.
- Ursula Swierczynski
Monroe, NY
Luke was able to replace the springs and get my garage door back to operating status quickly. Very satisfied with the work and the timely response of this company.
- John Romano
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Service Technician Team : Luke S
Chester, NY
Excellent repair work. Luke was friendly courteous and competent. I was very pleased with the work performed.
- David Clarke
Cornwall, NY
Employees were very pleasant, responsive and efficient
- Judy Grehl
Newburgh, NY
Even though repair was expensive,i was very satisfied by the work done by luke stachura, i looked at the quality of material used,Better pullys and cables than originally installed,i can see he takes pride in his work,Happy with the work,Thank you Luke.
- William Ramos
Highlands, NY
Jared showed up on time, did a great job, quick and efficient, great demeanor. 5 Stars
- Robert Pardy
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Woodbury, NY
Service technician was excellent; went over all of his work and informative about the product. Arrived on time and was very courteous. Would definitely recommend your company.
- Janet Taxter
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Service Technician Team : Luke S
Jessy new exactly what was wrong and how to fix it. He was consern that the garage door wouldn't be to heavy for me to open. When he was done, I tried the door and it was easy and a lot lighter. I'm very happy with the work Thank you .
- Miriam Bellere
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Service Technician Team : Jesse P
Monsey, NY
Extremely happy with the service I received today. Luke, the technician called to let me know he was on the way. When he got there he went over the details of what needed to be done and gave me options. No pressure at all to do anything I didn't think need to be done. He was very thorough and neat in doing the job. Very happy and would recommend this company to do the work. By the way I had the whole door rebuild done with new springs, cables, rollers and hardware. *****
- Steven Unger
Tuxedo Park, NY
Installers were the best. Expert, courteous, fast. Couldn't be happier.
- Ted Swartz
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Woodbury, NY
You guys are the best. Thank you for your valuable advices and your timely services.
- Jean Claude Pierre-Paul
Monroe, NY
Pro,pt efficient professional service. I would definitely recomment this business.
- Nora Staffanell
Valley Cottage, NY
I did not know Precision. I took a chance. The first good sign was the receptionists who was very polite. She said next week was the earliest. I asked if we could have our repair the next day. She said "I will try". After waiting a short time she arranged for the next AM. Perfect. Luke arrived right on time, was very professional, informative, polite and friendly. Again a perfect combination. I would not go anywhere else.
- Jon Prusmack
New Windsor, NY
In March 2017, I had Precision Overhead Garage Doors install 2 Doors. On October 30, 2018, the lock assemblies came loose and the handles on both doors were falling off. The technician Luke Stachura explained to me the reason. Quite simply, when the door lock assembly was installed, the cylinder was not centered properly. As for the handles, the bolts had nothing to grip onto because the doors are hollow at the bottom. Luke, drove the bolts straight thru to the the inside and then fastened a nut to secure each handle. In my opinion, Luke should be a supervisor training the technicians. Luke, knew exactly what needed to be executed to resolve both issues. We are extremely pleased with the resolution implemented.
- Francis Rich
Nyack, NY
Great service from start to finish! Professional, transparent, great work from technician -- all done promptly and with excellent attention to detail. Thank you!
- Tamara Jhashi
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Service Technician Team : Luke S
We had our garage doors installed in February and had several issues with the new guy installing it. The noise was louder than our original doors and he had to come back twice. Fast forward to months later and one of the doors would keep opening when I tried to close it. I placed a call yesterday and was told someone would call me back to set up a service appointment. No one called me so I called back today. I played phone tag and got transferred to several people. One woman tried to play up the fact the sensor is super sensitive and I felt like we were being discouraged from having a tech come out. Thankfully Rick was sent today and fixed this issue. He was knowledgeable and spent time correcting the mistakes the installer made. One of the panels was crooked, the trim was being scraped because something wasn’t done during install and the track was very noisy. Rick fixed all of this. I’m happy with the tech but feel like it’s such a hassle to get through to anyone and have them care.
- Nicole Gaunt
Technician- very professional and tidy Concerned about his customer job satisfaction. An awesome guy!
- Marie Barrett
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Service Technician Team : Luke S
Washingtonville, NY
Door install went ok. 2nd tech showed up hours later and a 3rd guy sat in my driveway on the cell phone most of the day, it was a manager who never introduced himself to a paying customer...RUDE. 3 of the insulation panels had kinks in them and the installation tech told me that he made a note of it and someone would get back to me to put them in....that was months ago still no body has called or showed up to replace the insulation panels. Fast to ask for the 2nd payment of the job and then they forget you if it's a warranty item. My advice if there's anything wrong with the doors when they show up after the install...dont pay the 2nd half of the payment until all work and materials are installed and see how fast then they come back. I paid 3400 for this job so I expected perfect materials as promised....next time shop around.
- Mario Rodriguez
Stony Point, NY
I would like to say our experience with Luke was great he was very knowledgeable and explained everything did a great job he put a new motor and set remote and keyboard up
- Vincent Pastore
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Service Technician Team : Luke S
Rhinebeck, NY
Everything went as I was told. Malik Dennard was there technician who installed my garage door and his work was thorough and professional. I would recommend Precision Door and Malik Dennard any time to anyone. 5 stars
- Richard Hutchings
New City , NY
I had two openers and two garage doors removed and installed.Service was excellent.All the technicians were respectful and knowledgeable. I will recommend. I will not use any other company for service or repairs.Very satisfied.John D
- John Demodna
Product:
Your service technician Jessie came back today to replace the remote he removed yesterday from the front of the garage. He did it without complaint or lecture. I appreciate that. I don't appreciate your third-rate advertising jingle when put on hold. I don't need to hear over and over and over how I can trust Precision.
- john haines
Office: (845) 202-3599
5153 Route 9W
Unit 1
Newburgh, NY 12550
Licenses
Rockland County License #H-12527-A5-00-00Putnam County License #PC7348
Luke came on time and was very professional. He diagnose the problem and found out that I need a new unit of garage door opener as what we have is already defective. Gave a quite and options for me to choose and was able to install the unit in no time. Very corteous and would recommend to anybody who needs their garage door problems reailved
- Rene Rebaya