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Precision Garage Door of Hudson Valleyhas received 743 reviews, averaging 5.00 Stars:
Chester, NY
Middletown, NY
First i want to both Mr. Brian and his trainee was most courteous and very helpful. They listened to me describing my problem and very helpful, with information for future reference.. If and when I need more service down the road, I would ask for Brian Birchler again and recommend him to my neighbors...
- Richard Jones
Ellenville, NY
First of all costumer service is outstanding. Isaac was very professional explained everything to me and also did an awesome job will definitely recommend this company for your garage service if I could give them 100 I would.. that are the best
- Beatriz Perez
Warwick, NY
Precision Garage Door Service is one of the most efficient companies I have ever dealt with. From the receptionist taking calls to the technicians coming to my home, they never disappointed me. I have used this company three times over th past two years with two different technicians and it was superior service--"going beyond" to serve the customer. Once the appointment was booked, I was reminded of the appointment and received a text message when the tech was on his way. I could trace his progress in a simple link on my phone. They sent a picture of the tech and a short bio, so I had a better idea of who was going to be helping me. The tech looked over the problem and then gave me an estimate of the cost BEFORE doing any work. No haggling--it it was, as he said it would be in the beginning. I upgraded an old Liftmaster with a chain to the newer band method. I love that it is quieter than the old model as the tech had predicted. Tech was kind and polite. He listened to my questions and explained everything clearly. He was extremely knowledgeable about the various options I had, so it was easier to make a choice about the purchase. I felt glad to write a check to this company--which is something I can't say about ANY of the other services I have used over the past 15 years of owning my home. Bravo!
- Judy Davis
Product:
Beacon, NY
Isaac was timely, personable, communicative, inquisitive, capable and pleasant to work with. Highest rating. Except for unresponsive glitches when I first tried to reach Precision by phone, company interface and texting was outstanding. I will recommend to others.
- James Rhodes
,
On-site reps were fantastic: on-time, pleasant, professional. Doors are older so expected some additional issues to arise and need fixing, but not so. Problem resolved in under an hour, for a reasonable price. ML also provided information for planning future maintenance. Very impressed and pleased, would absolutely recommend to anyone needing service or installation.
- Bernadette Price
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They were here on time the tracker they use was cool very professional friendly knowledgeable definitely use them in the future Jesse was the best
- Ben Nugent
New Windsor, NY
My technician Matthew Lawrence came to my home to quickly diagnose my garage door issue. The issue was assed and fixed timely. All is working well. Matthew is very knowledgeable and helpful in explaining the problem. Excellent work.
- Patrizia Pappacena
Pearl River, NY
I found price high can I use one of the coupons on site. 1,000 for two springs I guess that’s the going rate. The person who fixed the door was excellent!!! Mrs Daly
- Carla Daly
Product:
Pearl River, NY
Called to get a quote for garage door openers ended up having them installed same day! Brian did a great job with installing two liftmaster 87504. These openers have cameras and are extremely quiet. I am very happy with the service I received. Thanks again.
- Michael Kobbe
Product:
Service Technician Team : Brian B
New City , NY
Isaac was very knowledgeable and explained the issue and solution options. He was able to get my garage back working. Thank you Isaac!
- Yolanda
Red Hook, NY
I was so glad to be able to get my garage door issue taken care of so quickly. Isaac was prompt, pleasant and courteous. We reviewed what needed to be done. In about an hour and a half my garage door was working again and much better and quieter than before. Great service and service person.
- Lorelle Ulfers
Middletown, NY
The service I received was excellent. I spoke to customer service the woman was very polite, cheerful and professional. The serviceman I had was Issac. Issac was also professional, friendly, neat and very knowledgeable. He was prepared to get my garage door to working immediately. He was courteous and gave me different options to fit my financial needs. He explained everything that he did in terms that I could understand. Thank you Precision for making this troubling time a little easier.
- Sharone Herring
New Windsor, NY
Matt left a fabulous impression on me regarding his personality and wok habits. Certainly a credit to your company. He represented the company and the franchise perfectly. Left a fabulous impression on me. Daniel Amatuzzo
- Dan Amatuzzo
Pomona, NY
Wednesday, December 13, 2023 Brian called to give us his ETA and was right on time. Brian pulled up to our garage and at once got out of his truck and identified himself, shook my hand, introduced himself to my husband and asked how can he help us? When I showed him the garage door he said he could fix it with sincerity of eyes, eye contact and with confidence. In my heart, I thanked the True God, Jehovah, someone we could trust! My husband asked how long would the job take and to explain everything step by step and that's exactly what Brian did. Brian gave us three options, said he would fix what we asked, yet gave us his expert opinion explaining safety hazards and improvements we need to consider. When someone who knows his kraft can point out possible safety hazards and explain how to keep my family and me safe, I'm all for it. That's exactly what Brian did. Brian assured us he would fix our garage door and wouldn't leave until we were satisfied. Brian gave us a time frame and he stuck it,. Including clean up as well. Brian was very courteous, friendly, professional, helpful and neat! My husband and I are very satisfied with the professional job and quality work Brian did for us. And last but not least, I want to thank Sara and Elizabeth for promptly scheduling the job and allaying my fears and anxious care. Assuring me of Precision Garage Door expert technicians experience. The prompt texts, emails and reminders helped as well. Now, I can get some sleep tonight. Thank you Precision Garage Door Company from two happy customers. Gordon and Margie???? PS: Thank you too, John, for giving me a courtesy call letting me know Brian was delayed at another job, but that he would come!!! Now I know why. Brian won't leave a customer until he/she is fully satisfied with his work.
- Margie
Ellenville, NY
The service technician was very knowledgeable and pleasant. I highly recommend.
- Karen Rosenstein
Pearl River, NY
Chris was great!! He explained everything clearly and did not try to upsell me. My garage door works better now than when it was new! Highly recommend!
- Jimmy Corrigan
Product:
Poughkeepsie, NY
Very quick and excellent service. Jesse was knowledgeable and reliable. My garage door opens perfectly now. I couldn’t be happier with this company.
- Kate Ableson
Shandaken, NY
best experience , best service and most knowledgeable tech guy explaining what was the problem and needed repair.
- Christine Baltz
Ulster, NY
Thank you for your service. Isaac took his time to explain my options and was very pleasant. If I need help in the future, I will request Isaac.
- Dorothy Bilges
Wappingers Falls, NY
Excellent service, and will refer to friends and family!
- Genevieve Gulbrandsen
Walden, NY
Brian came today and fixed my garage door! He was friendly and very honest! I will definitely be a repeat customer in the future to do my other door since this one is like brand new!!
- Christine Brighton
Wappingers Falls, NY
showed up on time est matched price billed completed in timely mannor
- Thomas Schmeelk
Middletown, NY
Brian serviced my garage door. I received a call prior to his arrival and it was within the times given to me when I scheduled the appointment. My garage door opener was not working and he informed me of the problems. He was prompt, respectful and worked diligently to repair my door. In addition, I needed new springs, rollers, and cables. He also took the time to reprogram my other remote door openers. He checked my husband's opener, added safety cables for the springs and loosened the belt to hopefully avoid the same problem from happening to his opener. He followed up on the service and we have been pleased with the job that was completed so far.
- Andrea Yager
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Service Technician Team : Brian B
Hyde Park, NY
I could not be more pleased with Precision. They kept me informed from the time I ordered until it arrived and set up the appt.to install. The installers called me 3/4 hr ahead and showed up right on time. They were very polite, efficient and business like. They had to remove the old wooden door and install all new parts for the new one. They were done in 2 hours and called me to check the work; all was perfect.
- Vincent Asher
Product:
Wappingers Falls, NY
Jesse our tech was super knowledgeable and polite really made me feel comfortable with him fixing the door. It’s nice to know that some businesses still take pride in their employees.
- Brett Butler
Putnam Valley, NY
Your serviceman was friendly, knowledgeable and on time. Look forward to seeing Matt again for the installation of our garage door system.
- Abigail Raimo
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Service Technician Team : Matthew L
Wappingers Falls, NY
We would like to take this opportunity to highly commend, Matthew Lawrence. He was not only professional, patient and courteous but extremely knowledgeable. He made our service call a most pleasant experience. It was because of his personal touch that we will remain loyal Precision customers in the future.
- Fred Lawrence
Nanuet, NY
Sean was great! He called before heading to my house and arrived at the beginning of my scheduled appointment time. He was able to quickly address the problems and quickly installed all new parts. He was helpful in setting up my keypad and linking my new lift master to my My Q app.
- Lauren Guarracino
Product:
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Anthony was absolutely wonderful!!! He came out not long after I called for service. He checked everything out and told me what to do. I greatly appreciate his help in fixing the problem promptly!! Thank you Precision garage doors
- Rita Devito
(845) 202-9289
(845) 202-9289(845) 230-0051
(845) 230-0051(845) 877-7082
(845) 877-7082(845) 877-7082
(845) 877-7082(845) 201-9632
(845) 201-9632Office: (845) 202-3599
1073 RT 94
Unit 24
New Windsor, NY 12553
Licenses
Rockland County License #H-12527-A5-00-00Putnam County License #PC7348
They were very professional and knowledgeable. They did the needed repairs and I felt they were honest about what repairs were needed. I wouldn't definitely recommend using them and I would use their services again!
- Melissa Morrell