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has received 1667 reviews, averaging 5.00 Stars:
Washingtonville, NY
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Service Technician Team : Daniel F
Montgomery, NY
Daniel was here in February to diagnose an issue with one of my garage doors. He diagnosed it and explained in a simple yet detailed way. He made recommendations and didn’t apply any pressure. He made the necessary updates to the hardware and replaced the opener. His workmanship was excellent as was his demeanor. I called back today to update my other garage door and replace the opener. Same job as last time. He came the same day I called and once again did excellent work. As an employer myself, I can easily recognize a good worker from a not so good worker. Daniel is an excellent worker and represents his employer well.
- Robert Saladin
Chester, NY
What an amazing service Dan gave. He was so quick and polite to olmy family. He was the best at explaining the process and how the prices were great. I really liked his professional tone and respect for my home.
- Jessica Guzman
Jesse P was absolutely delightful to work with. His genuine kindness and expertise throughout the consultation helped me make an informed and confident decision on the components and services needed.
- Erik Abrahamson
Fishkill, NY
Great service!! Technician David arrived on time and no pressure tactics to buy other services or products.
- SR
Marlborough, NY
Kyle did an awesome job in repairing our garage doors. He explained everything in detail and completed the work in a professional competent manner. Keep up the good work Kyle. Many Thanks, Ravi.
- Ravi Dhammi
Greenwood Lake, NY
Hello, My experience with Ethan Tsirulik the Service Technician was excellent. He took the time to explain what I needed which was a new motor. He also took the time to show me all the estimates available. He showed me how to use the remotes and download the apps I needed. He also made me feel safe and confident that he knew what he was doing. Super happy with my new garage door motor. Regards, It
- Judi Rodriguez
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Kyle was outstanding. After a thorough explanation of the situation, he proceeded to fix everything that was in need of repair and left us with a garage door that operates better and quieter than it ever did before.
- Kevin Meehan
Middletown, NY
OMG…Rob was the BEST!!! He was very knowledgeable about what he was doing. He was so professional and well spoken about what needed to be done. He provided me with different options and solutions that I could choose from. He was not pushy or overwhelmed me. He took the time to go over everything that he had done and helped me set up my app on my phone. I will definitely be using Precision again! 20 stars if I could give it!!!
- Karen Belgrave
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Service Technician Team : Daniel F
Very polite person pleasure doing business with.
- Christopher LaBanca
Monroe, NY
Kylie was very professional and great to deal with. He was able to quickly diagnosis the issue and repair in a short time. Also took the time to clean up afterwards and reviewed the repairs performed.
- Peter Mandel
Pleasant Valley, NY
Jesse was fantastic did an excellent job in explaining my options and will look to use precision again in the future.
- Anthony Oliva
Kingston, NY
I was kept informed of technician arrival. Daniel was pleasant, personable and professional. He discovered the problem and overlooked the entire workings. He then gave me 3 choices for the repair ( good, better & Best). All came with a warranty. And he had all the parts on his truck so he could get right to work. Upon completion, he showed me everything he did as well as the warn out parts. He insured everything was in good working order. Very satisfied with Prevision Garage Door!
- Barbara Blas
Ellenville, NY
Daniel was very Professional, Courteous and Knowledgeable. He offered various suggestions and options. Prompt and Clean and knowledgeable. I would Highly recommended him. Excellent customer service skills made the experience worry free. Thank you Daniel!
- Michael Heaney
Suffern, NY
I could not have been happier with my experience with Precision. They sent Luke Stachura out the day after my call and he was extremely professional, courteous and fixed the problem I was having with my door openers. I would totally recommend this company to anyone needing help.
- Joan Cox
Philipstown, NY
Jesse was professional, knowledgeable and efficient. Great job all around.
- Daniel Janczewski
Middletown, NY
Wonderful service from Jesse. He was very professional and did a great job. I lived how he went over all my options for service. He fixed my garage door in no time I will definitely use service again and would request Jesse. Good job. Cathy
- Cathy Benedetto
Nanuet, NY
VERY happy with both the service and the repair provided by Alan R! He was courteous, professional, and skilled in both providing us with options and execution. Highly recommend Precision to all of my friends and family!
- Tracey Harmon
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Fishkill, NY
Our old garage opener needed to be replaced. Within twenty four hours, a new system was installed at a reasonable price, by a friendly, efficient technician. Kyle was so polite and answered all our questions during installation. It was a very pleasant experience from beginning to end. I would highly recommend this company.
- Susan Adaikalam
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Service Technician Team : Kyle E
Poughkeepsie, NY
Very nice Job
- carlos fermin
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Service Technician Team : Daniel F
Valley Cottage, NY
The customer service is fantastic. They are responsive and quick. Isaac was the technician who came out to replace one of our garage door motors. He was extremely knowledgeable, professional and got the job done well. He was so friendly and helpful- i very much appreciated his time and patience to explain all the features to me. Thank you again Isaac! You are terrific!
- Amy Davis
Dan F. came out (next morning, super quick) and was easy to work with, friendly, and explained everything in a way that led to fast and easy set up. He also cleaned up everything after he was done. and made the stressful process of buying a new setup a little less stressful!
- Chris Hernandez
Kingston, NY
Dan arrived on time and got right to work. New springs were installed in the time estimated. Door now appears to be working fine. My only negative is that the job was far more expensive than I expected. However, overall I would recommend Precision as a superior vendor.
- Steve Hirsch
Kingston, NY
You were recommended by another client. I was very happy with the response time and the person who serviced us.
- Marjorie Fucilo
Red Hook, NY
Precision on the phone, was prompt in responding to a malfunction in one of my garage doors in the town of Red Hook in the Hudson Valley. Had a technician out to the garage location within 3-4 hours. The technician Daniel Flores, was the consummate professional, assessed the situation, (the spring had broken) provided me with details of the vintage of my existing garage doors (the problem door has worked without issues until that day since installation 35 years ago!), and offered multiple potential solutions. I accepted the offer and Daniel set about fixing the door, ie replacing the motor, and installing a new spring with relevant hardware, on the spot. He was fully equipped for that purpose. On the professionalism in response and installation, am very satisfied. It's a modern door mechanism, electronic remote operations etc. Really good work. Also important to note Danny Flores' attitude and demeanor was the picture of calm competence, excellent technician indeed.
- Rishin Roy
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Service Technician Team : Daniel F
Poughkeepsie, NY
Excellent service and extremely courteous. The installation was outstanding. Kyle was extremely cordial and honest.
- James M Casey
Kingston, NY
I had a new garage door opener installed by PGD about 1.5 years ago. A couple of days ago, the door wouldn't go down. I called and a tech was at my home to fix w/in a day. They actually offered to come earlier but i couldn't be home during that time. Less than an hour he tightened some things up and was done! And at no charge. These days it's so rare to experience good customer service but PGD does just that both when installing and a quick adjustment. Thank you
- Heidi Coleman
Poughkeepsie, NY
Jesse was efficient in his delivery and service provided. We are thankful for him!
- S. Browne
Jessie was very professional, knowledgeable and efficient. My garage door was very loud and had the shakes. After he was done all I heard was the hum of the garage opener. Thank you all. I would definitely use them again.
- David Lopez
Middletown, NY
I received excellent service by the technician Kyle. He was very professional. He informed me that he was running 20 minutes late. When he arrived he diagnosed what was wrong with my garage door and fixed it within an hour.
- Gregory Harvey
Office: (845) 202-3599
5153 Route 9W
Unit 1
Newburgh, NY 12550
Licenses
Rockland County License #H-12527-A5-00-00Putnam County License #PC7348
I was very impressed with the overall professionalism of this company. From my first telephone call to the completion of the job. The prompt service was amazing! It is unheard of these days to have a company respond immediately. Your technician,Dan was very courteous and explained everything up front and even after he finished he described what he had done. Mostly I was impressed that Dan asked if there was anything else I needed in relation to the door and how the remote worked and how I could enter the garage in case of power failure. When I had the door installed (*not by your company) I wasn't home and I was never explained any of the workings of the door. Dan went over the operation of the door and the remote. Very good job!!
- Martha Acevedo