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Read what people are saying
about Precision Garage Door

Precision Garage Door of Hudson Valley
has received 444 reviews, averaging 5.00 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 06/08/2021
Garage Door Repair
,
Review:

Jesse was terrific, and resolved our issues quickly and with a minimum of purchases required on our part. Jesse was very friendly, clear in his explanations and very professional throughout.

- Terry OBrien

Jesse P Service Provided:

Garage Door Repair


Product:

Remotes / Keypad


Service Technician Team : Jesse P
Review:

Pleasant, competent service tech. Did exactly what he needed to do. Not cheap, but then nothing is. Everything was fixed within one day of my call. I would use this company again

- Barbara Schatz

A Response from: Doug Bencsko

Hi Barbara! Thank you for leaving a review! We appreciate your kind words about your recent experience with Precision. We look forward to helping with any future garage door repairs!

Service Provided:

Garage Door Repair


Product:

Remotes / Keypad


Review:

Excellent service as always!

- Tamara Jhashi

Service Provided:

Garage Door Repair


Review:

Jared (service tech) was extremely courteous, polite, knowledgeable, and friendly. He quickly found the cause of my concerns for my List Master garage door opener. Jared made sound reasonable recommendations which I approved for maintenance and repair. Jared was efficient and meticulous in his service. YES - I would recommend Precision and Jared.

- Jose Rivera

A Response from: Doug Bencsko

Hi Jose! Thank you for taking the time to leave a review! Reviews like this help homeowners know Precision is a name you can trust for your garage door opener repairs. We look forward to helping with any future garage door needs.

Service Provided:

Garage Door Opener Repair


Review:

Everyone I was in contact with was very professional. I appreciate the care taken to insure safety and to clearly communicate appointments and progress. The technician was knowledgeable and friendly. I feel I was thoroughly informed about the work to be done and the costs. I would call again for future needs.

- Sally Haas

A Response from: Doug Bencsko

Hi Sally! Thank you for choosing Precision. Communication about who will arrive and when helps homeowners know Precision is a name you can trust for your garage door for your garage door repairs. We look forward to helping with any future garage door needs.

Service Provided:

Garage Door Opener Install


Review:

Great experience from start to finish. Jesse explained our options and completed the job quickly. He cleaned up and left us with a great system. Thank you.

- Matthew Tucker

A Response from: Doug Bencsko

Hi Matthew! Thank you for taking the time to leave a review! Reviews like this help homeowners know Precision is a name you can trust for your garage door opener installation. Thanks for choosing Precision!

Jesse P Service Provided:

Garage Door Opener Install


Service Technician Team : Jesse P
Review:

The text book example in practice of customer service. From the phone call to schedule service to the time the technician (Jared) left, very attentative and professional. I hope I don't need service anytime soon, but when I do I will certianly be calling you guys. Thank you.

- Ernie Guerriero

A Response from: Doug Bencsko

Hey Ernie! Thank you for taking the time to leave a review. An excellent customer experience is very important to us, from the first phone call to the garage door repair. We look forward to helping with any future garage door repairs!

Service Provided:

Broken Garage Door Spring Repair


Review:

Our technician, Luke , arrived on time and quickly diagnosed the issue we were having with the garage opener. He was very knowledgeable about the mechanics of the opener and was courteous and professional throughout. He was very helpful too in setting up our vehicles with the garage door remote access . We are always very happy with the service that Precision offers and are happy to recommend them to any one needing garage door repair.

- Susan Freeman

A Response from: Doug Bencsko

Hi Susan! Thank you for such a wonderful review! We're happy Luke was able to get yours cars set up with the garage door access. Openers today have the coolest technology! We look forward to helping with any future garage door repair.

Luke S Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Luke S
Review:

Professional, courteous, knowledgeable, expeditious handling of our repair & replacement needs.

- Ron F.

Luke S Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


Service Technician Team : Luke S
Review:

My expectations were met . Luke was excellent and explained what to me what was the problem with my garage door . He was very professional and polite. Very punctual . Excellent service.

- Claudia Cameron

A Response from: Doug Bencsko

Hi Claudia! Thank you for choosing Precision! We're so happy to hear Luke was able to help with your garage door repair!

Luke S Service Provided:

Garage Door Opener Repair


Product:

Rollers


Service Technician Team : Luke S
Review:

I am very happy with the service provided by your company. Orentino was very courteous and knowledgeable. He clearly answered all my questions and thoroughly explained what the problem was and how to fix it. I would highly recommend your company and him. Thank you for your assistance and prompt attention in fixing my garage door with an updated opener.

- Marlena

A Response from: Doug Bencsko

Hi Marlena! Thank you for leaving a review! Reviews like this help homeowners know Precision is a name they can trust for their new garage door opener installation.

Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Review:

Jared was awesome even though he had a defective product he tried everything to make it work. I also had to bump it up to the top notch garage opener. Jared walked me through on how to use the product. He was awesome all around.

- David Taveras

A Response from: Doug Bencsko

Hi David! Thank you for taking the time to leave a review! We look forward to helping with any future garage door repairs!

Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Review:

New to the area, I googled Garage Door Openers. What a pleasant experience!. The Technician was so nice, knowledgeable, followed COVID Guidelines, Did the work & answered my questions. Great Service!

- Cecilia Borcherding

A Response from: Doug Bencsko

Hi Cecilia! Welcome to the Hudson Valley! Thank you for taking the time to leave a review! Reviews like this help homeowners know Precision is a name you can trust for your garage door repair! We look forward to helping with any future garage door needs.

Luke S Service Provided:

Garage Door Opener Repair


Product:

Rollers


Service Technician Team : Luke S
Review:

Our service guy arrived within an hour and was great! He got our car out and gave a quote for a full repair and also mentioned available coupons to use for the repair. They seem to take their covid precautions seriously. We would definitely call again with any garage issues!

- Bella Newmark

A Response from: Doug Bencsko

Hi Bella! Thank you for choosing Precision! The health and safety of our customers and employees is very important during these times, and taking the necessary precautions allows everyone to be comfortable during any garage door repair. We look forward to helping in the future!

Service Provided:

Broken Garage Door Spring Repair


Review:

Good experience with Precision Garage Door Services. Got a quick appointment, kept updated from office leading up to arrival of Tech., and Luke Stachura, the Tech, was prompt, friendly and very professional in explaining what needed to be done. He got right to work, was neat and efficient, and certainly was good at his job. Well Done!

- Lou Barbieri

A Response from: Doug Bencsko

Hi Lou! Thank you for the kind words regarding your recent experience with Luke and Precision! Communicating who will arrive and when helps you make the most of your day and shows that Precision is a name you can trust! We look forward to helping with any future garage door repairs.

Luke S Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Luke S
Review:

Excellent service and fair pricing

- Irene Jackson

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

Repairman was on time. Explained what needed to be done to fix the problem and went right to work. Explained how long it would take to do the work. Problem solved! Garage door opener working fine now. Thank you.

- Sandra Cinelli

A Response from: Doug Bencsko

Hi Sandra! Thanks for choosing Precision! Our technicians know the importance of working efficiently without sacrificing quality of the garage door repair. We look forward to helping with any future garage door needs.

Service Provided:

Garage Door Opener Repair


Product:

Rollers


Review:

Kudos to Precision for hiring people like Luke S. Your customer service thus far has been stellar, and that was just for the estimate! Luke, my tech, was a gem! Personable, knowledgable, and very customer-focused. He did some quick tweaking on our garage door opener, which made my day! :-) I look forward to getting our new door installed, but most of all, I have peace of mind knowing I made the right choice with Precision and will be in good hands going forward. Highly recommend!!

- Darlene Maloney

A Response from: Doug Bencsko

Hi Darlene! This review is a gem! We really appreciate you taking the time to acknowledge Luke's skills and professionalism! We're so excited to install your new door and are so glad Luke was able to make an adjustment to your garage door opener. Thank you for choosing Precision and leaving a review about your experience.

Luke S Service Provided:

Install Garage Doors


Product:

Garage Doors


Service Technician Team : Luke S
Review:

Luke was great and very knowledgeable.

- David Vanvliet

Luke S Service Provided:

Garage Door Repair


Service Technician Team : Luke S
Review:

We selected Precision doors because our garage door did not open and close properly and was shaky and squeaky when opening and closing. The technician was friendly and professional and knew what to do and gave us options to solve our issue that would fit our budget. Precision is our life-long company. We were very satisfied with the work done.

- Judith Santa-Rivera

A Response from: Doug Bencsko

Hi Judith! This is such a nice review! We're happy to have you as a life-long customer! Giving options for repair allows homeowners to make a decision they are comfortable with, without the pressure of a sale!

Luke S Service Provided:

Garage Door Repair


Product:

Springs


Service Technician Team : Luke S
Review:

Ryan and his colleague ( I think his name was Andy) were very professional and courteous. They took their time to explain to me the issue and tips on how to maintain the door. The end result seems very nice. I purchased a few things, but the form below only allowed for 1 option.

- Mr. Kulemani

A Response from: Doug Bencsko

Hi Mr. Kulemani! Thank you for choosing Precision and for leaving a review! Reviews help homeowners know that Precision is trusted and used by others.

Service Provided:

Garage Door Opener Repair


Product:

Springs


Review:

WOW!!!! What an absolute pleasure it was to work with Precision. In my 35 year corporate career, I have never experienced customer service to this level. From the first call until the finish of the job they are professionals. They are quick to respond, explain everything, and the work is to a superior level. And their pricing is spot on where internet searches say it should. Have no worries using Precision. They will impress you.

- Timmy Vazquez

A Response from: Doug Bencsko

WOW Timmy!!!! Thank you for such a wonderful regarding your recent experience with Precision! Reviews like this one help homeowners know Precision is a name you can trust for your garage door needs! Customer satisfaction is very important to us, from the very first phone call to the repair itself! Thanks for choosing Precision!

Luke S Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : Luke S
Review:

Excellent service from Rick the salesman to the phone operator to Malik and Isaac the technicians who installed my garage doors. These men were On time and excellent workers. My doors were installed a week earlier than promised!!

- Suzanne

A Response from: Doug Bencsko

Hi Suzanne! Customer satisfaction is very important to us, from the very first phone call to the garage door installation! We work hard to ensure a good customer experience, and we're so happy you're happy with your new garage doors! We look forward to helping you with any future garage door needs.

Isaac W Service Provided:

Install Garage Doors


Product:

Garage Doors


Door Installation Team: Isaac W
Review:

Rob was an excellent technician, he answered all our questions and worked within our budget! He helped make the decision easy. We can’t wait for the installation...

- Beth

A Response from: Doug Bencsko

Hi Beth! Thank you for leaving a review! Rob is a great member of the Precision team, so we are happy to hear he was able to help you find the perfect garage doors for your home and budget! We look forward to the installation!

Service Provided:

Install Garage Doors


Product:

Garage Doors


Review:

Luke did a great job fixing our door problem. He knew exactly what to do and fixed it quickly!

- Melissa Hurley-Sugrue

Luke S Service Provided:

Garage Door Opener Repair


Service Technician Team : Luke S
Review:

Great service. I will def use again.

- Agnes Marvulli

Luke S Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : Luke S
1 2 3 4 5
Date: 02/20/2021
Install Garage Doors
,
Review:

You resoned immediately, scheduled an appt. - and someone was out in a week to give me an estimate.

- Linda Schwab-Edmundson

A Response from: Doug Bencsko

Hi Linda! Thank you for taking the time to leave a review! We look forward to installing those new garage doors.

Luke S Service Provided:

Install Garage Doors


Service Technician Team : Luke S
Review:

Would definitely recommend. Fast service and very professional

- OL

Luke S Service Provided:

Garage Door Repair


Service Technician Team : Luke S
Review:

Luke Stachura and helper Chris did a fantastic job today! Not only did they arrive early (basically unheard-of these days), but they were attentive and friendly. They took the time to answer all my questions (and I had quite a few!) and walked through my options in a non-pressured way. I am also super impressed with Precision’s services that were “ancillary” to today’s visit—prompt, frequent, informative texts confirming my appointment and tracking technician arrival time, and quick connection to a human being when I called (just yesterday!) to make an appointment. Thanks again! You are model to your peers!

- Gabrielle K.

A Response from: Doug Bencsko

Hi Gabrielle! Communication about who will arrive and when helps homeowners know Precision is a name you can trust. Customer satisfaction from the very first phone call to the garage door service by the technicians is very important to us. We look forward to helping you with any future garage door needs.

Luke S Service Provided:

Garage Door Repair


Product:

Garage Door Opener


Service Technician Team : Luke S
Review:

Outstanding work. Never met a better company group.

- Martin Epstein

Luke S Service Provided:

Garage Door Repair


Service Technician Team : Luke S
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(845) 202-9289

(845) 202-9289
Rockland County

(845) 230-0051

(845) 230-0051
Putnam County

(845) 877-7082

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Dutchess County

(845) 877-7082

(845) 877-7082
Ulster County

(845) 201-9632

(845) 201-9632
Precision Overhead Garage Door Service
Office: (845) 202-3599
1073 RT 94
Unit 24

New Windsor, NY 12553

Licenses

Rockland County License #H-12527-A5-00-00

Putnam County License #PC7348