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Read what people are saying
about Precision Garage Door

Precision Garage Door of Hudson Valley
has received 378 reviews, averaging 5.00 Stars:

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Exceptional communication from beginning to end. Everything went as promised and scheduled. The technician was terrific. Very thorough, thoughtful and polite. Roberto represented the company in the highest manner.

- Tom O'Brien

A Response from: Doug Bencsko

Hi Tom! Thank you for your kind words regarding your experience with Precision! Rob is a great member of the Precision team, so we appreciate you taking the time to acknowledge his skills and professionalism. We look forward to helping you with any future garage door needs.

Service Provided:

Garage Door Opener Install


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called for a minor warranty repair/adjustment. The technician, Luke, came when he said he would. He explained what the problem was and how he would correct it. Did the adjustment in 10-15 minutes and was on his way. He was courteous, competent, and VERY professional. In fact I find your entire organization very professional. Would definitely use again and would not hesitate to recommend. Thank you!

- Fred Walfish

A Response from: Doug Bencsko

Hey Fred! Thank you for choosing Precision. We're so happy to hear Luke was able to quickly and efficiently repair your garage door. He's a great member of the Precision team so we're glad to hear he made an impression with his skills and professionalism. We look forward to helping you in the future.

Luke S Service Provided:

Garage Door Repair


Service Technician Team : Luke S
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was extremely pleased with the service from Precision. Xavier did an outstanding job fixing our garage door until the new one is installed. He was very courteous, knowledgeable and professional. I highly recommend Precision. Thank you

- Mackenzie Declerk

Service Provided:

Broken Garage Door Spring Repair


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jared Wentzel, the technician, was especially fantastic! He quickly diagnosed the issues with my garage doors and did the repairs right away. I am so grateful for his expertise!

- Susan Gannon

A Response from: Doug Bencsko

Hi Susan! Thank you for acknowledging Jared's skills and expertise. He's a great member of the Precision team and we're happy to hear he made an impression while working. We look forward to helping you with any future garage door needs.

Jared W Service Provided:

Garage Door Opener Repair


Service Technician Team : Jared W
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent! The technician came on a Sunday and arrived early! The customer service was amazing from the minute I called to the completed service. I will use this company from now on for both my home and business overhead doors.

- Hagen Schulz

A Response from: Doug Bencsko

Hi Hagen! Thank you for the kind words regarding your garage door service with Precision. Customer satisfaction is very important to us, from the very first phone call to the garage door spring repair. We look forward to helping you with any future garage door needs! Thanks for choosing Precision!

Jesse P Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : Jesse P
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service, refreshing to deal with a professional operation. Technician very knowledgeable and courteous. Highly recommended.

- Andy Ferraro

Luke S Service Provided:

Garage Door Opener Repair


Product:

Opener


Service Technician Team : Luke S
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would highly recommend Precision Door Service! Luke Stachura, the technician, was extremely knowledgeable, courteous, and trustworthy. He explained everything that was needed for the repair and I was very pleased with the company's communication and follow-up.

- Wendy Paige

A Response from: Doug Bencsko

Hi Wendy! Thank you for taking the time to acknowledge Luke's skills and professionalism. Communication with customers about who will arrive and when, as well as cost and options helps you know that Precision is a name you can trust!

Luke S Service Provided:

Garage Door Opener Repair


Product:

Springs


Service Technician Team : Luke S
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your service technician Luke Stachura was excellent, very professional, and knowledgeable in his craft. He had our garage door running smoothly efficiently. Thank you Luke.

- Jim Lynch

A Response from: Doug Bencsko

Hi Jim! Thank you for taking the time to acknowledge Luke's skills and professionalism. He's a great member of the Precision team and we love to hear when he's made an impression on a customer. We look forward to helping you in the future.

Luke S Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : Luke S
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We called yesterday and an appointment was set up for today. Our tech Chris showed up on time, evaluated our problem and gave suggestions on how to repair. No pressure and a super positive experience all around. Chris was very professional, friendly and did a great job! Highly recommend!

- Shawn Cahill

A Response from: Doug Bencsko

Hi Shawn! Thanks for the review! Offering various options for garage door repair allows homeowners to make a decision they are happy about without any pressure. We look forward to helping you with any future garage door needs.

Service Provided:

Broken Garage Door Spring Repair


Product:

Belt Drive Garage Door Opener


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Yesterday the spring on my garage door snapped. Within less then 24 hours the repairs were completed by Chris. All new hardware was installed. Chris was kind and explained everything to me. I ended up getting both garage doors repaired. They are quiet and look brand new. Chris was able to complete the work efficiently and professionally and was very informative. I would definately use Precision in the near future. And all installation came with a 5 year warranty at no additional cost. Thank-you Chris garage doors run amazing Heidi

- Heidi Carnevali

A Response from: Doug Bencsko

Hey Heidi! We're happy to hear Chris was able to help you with your garage door issue. New hardware can help your door run smoother and more quietly. We look forward to helping you with any future garage door needs!

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Amazing service! The team came out during the scheduled time and fixed all issues around the garage doors. Jesse, the technician, was knowledgeable and explained all issue and got to work fixing them right away. Feel like I have new garage doors already. Recommend Highly!

- Orlando Reece

A Response from: Doug Bencsko

Hi Orlando! Thank you for the kind words regarding your service with Jesse! Jesse is a great member of the Precision team and we are happy to hear he made an impression while repairing your garage door. We look forward to helping you with any future garage door needs.

Jesse P Service Provided:

Garage Door Opener Repair


Service Technician Team : Jesse P
Date: 11/08/2020
Garage Door Repair
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service - he came the next day after I called.

- John Haines

Luke S Service Provided:

Garage Door Repair


Product:

Opener


Service Technician Team : Luke S
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very courteous, very punctual, very good service!

- Roger Pena

Jesse P Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Service Technician Team : Jesse P
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ryan the technician was professional and courteous, went above and beyond my expectations.Great Representative for your company. Explained all issues and solutions. Will recommended company to others.

- Ed Diaz

A Response from: Doug Bencsko

Hi Ed! Thank you for taking the time to acknowledge Ryan's skills and professionalism. Communication about issues and solutions allows homeowners to make a decision they are happy about!

Service Provided:

Garage Door Repair


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Really nice people, and probably the best communication I’ve experienced with any business. They arrived right in time, and they were honest about the work. Turns out the repair I thought was needed was resolved without extra charges (charged only for the visit). Will absolutely use again.

- Jake Taylor

A Response from: Doug Bencsko

Hi Jake! We know your time is valuable and you don't want to be stuck at home waiting for a service company, that's why we keep you updated about who will be arriving and when. Glad we were able to help with your garage door needs without an added cost.

Jared W Service Provided:

Garage Door Repair


Service Technician Team : Jared W
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Lou and Sean were very professional. They explained everything they found and everything that they were going to do to fix my problem. They also offered alternatives.

- Jane Vlastelica

A Response from: Doug Bencsko

Hi Jane! Offering customers various solutions to for their garage door service allows you to make a decision that you are happy about. Thank you for choosing Precision for your garage door needs.

Service Provided:

Garage Door Repair


Product:

Rollers


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision door service has come to my house twice. Both times , they did excellent work. They exceeded my expectations; always willing to go the “ extra mile.” He was courteous and professional. They always respond in a timely fashion. I would highly recommend them.

- Irene Glynn

A Response from: Doug Bencsko

Hey Irene! Thank you for such a nice review. We truly care about our customers, so going the extra mile is never a burden. Thanks for choosing Precision.

Jared W Service Provided:

Garage Door Repair


Product:

Cables


Service Technician Team : Jared W
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our seven year old garage door (not a Precision door or installation) never really functioned correctly. When it was raised or lowered it sounded as if the entire thing might come crashing to the floor. More recently when lowered the door would rack in the track and seem to be sticking along as it closed. Our technician was Jesse. He is excellent. Personable, friendly, knowledgeable and quick. He sized up the problem immediately, explained two options of repair to us (each with very fair pricing) and once we selected an option, he started work. Within an hour he was finished and the door works better than it ever has. Great work! We're very pleased with the entire experience with Precision and would highly recommend them to anyone. A high quality organization.

- Jay H

A Response from: Doug Bencsko

Hey Jay! Thank you for such a wonderful review! We're so glad Jesse was able to get your garage door functioning properly! A noisy garage door is a headache, literally and figuratively. Service options help homeowners make a decision they are happy about, which makes us happy! Thank you for choosing Precision. We look forward to helping you with any future garage door needs.

Jesse P Service Provided:

Garage Door Repair


Product:

Rollers


Service Technician Team : Jesse P
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called precision to repair my garage door opener. I was very satisfied with the service, the service was very prompt and the repair was done expeditiously. My technician was very courteous and friendly. I will certainly utilize the service again.

- Kim Nelthrope

A Response from: Doug Bencsko

Hi Kim! Thank you for sharing your experience with Precision! We appreciate you sharing your experience with Precision and look forward to helping with any future garage door services!

Jesse P Service Provided:

Broken Garage Door Spring Repair


Service Technician Team : Jesse P
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent Excellent Excellent!! From the customer service to my technicians Luke. Will recommend to anyone looking for quality service all around!!

- Fred Hertz

Luke S Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Luke S
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very pleased from the first phone call to the tech that made the repairs. Thank you for your professionalism. John Olori

- John Olori

Jesse P Service Provided:

Broken Garage Door Spring Repair


Service Technician Team : Jesse P
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a protection agreement with Sears. They came out and the agreement covered next to nothing. Not only did they want to charge me an arm and a leg for the repair, but the parts that needed to be ordered would have taken three weeks to get. I called Precision. Not only were they professional and accomodating, but the parts were on their truck ready for installation. My Technician Jesse P. was AWESOME !!!! THANK YOU !!!!

- Jose Marin

A Response from: Doug Bencsko

Hi Jose! Sorry to hear about the trouble you had to go through, but glad Jesse was able to come out and help with your garage door repair! Having fully stocked trucks helps save you time and money so you can get the job done in just one appointment! Thank you for choosing Precision!

Jesse P Service Provided:

Garage Door Repair


Product:

Springs


Service Technician Team : Jesse P
Date: 10/16/2020
Garage Door Repair
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Immediate service. Technician was great. Well stocked and my problem/ complaint was resolved.

- Lenny Curcio

A Response from: Doug Bencsko

Hey Lenny! Thanks for the kind words! Reviews like this help homeowners know Precision is a name you can trust!

Service Provided:

Garage Door Repair


Product:

Rollers


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ryan Patrick was very professional. He was informative and I am very happy with his performance. I highly recommend him.

- Paulette Mullen

A Response from: Doug Bencsko

Thanks for the kind words, Paulette! We love to hear about the impression our techs make when they're out servicing garage doors! So happy Ryan Patrick was able to help with your garage door needs.

Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding customer service experience from my initial call to Beth. Beth was very professional and started the process moving. Jesse P. did my garage door repair, was extremely knowledgeable and professional. I would 100% recommend this company to everyone for all their garage door needs. I rate this company a 12 out of 10!

- David Noriega

A Response from: Doug Bencsko

We would rate this review a 12 out of 10, David! Customer satisfaction is very important to us, from the first phone call with a customer service representative to the professional garage door repair! We want you to have a smooth, worry free experience when you choose Precision for your garage door needs!

Jesse P Service Provided:

Broken Garage Door Spring Repair


Product:

Cables


Service Technician Team : Jesse P
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door was suspended in the air stuck, and Ryan came and realized the danger of the situation took control . Very polite and efficient. I was very pleased with his professionalisms.

- Vernon Sapp

A Response from: Doug Bencsko

Wow Vernon! The safety of our customers and employees is very important to us! We're so glad Ryan was able to safely get your garage door back into working order! Thank you for choosing Precision!

Service Provided:

Install Garage Doors


Product:

Garage Doors


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jesse came out he was professional and efficient... I requested him due to working with him before. I appreciate everything. Thank you

- Leeann Egglestion

Jesse P Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Jesse P
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Friendly..detailed and informative and knowledgeable!

- Toni Freeman

A Response from: Doug Bencsko

Thanks for the review, Toni!

Service Provided:

Garage Door Opener Repair


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My tech luke stachura was great he explained everything to me and he was very respectful and fast on the job he knew exactly what he was doing too.

- Stefanie Jones

A Response from: Doug Bencsko

Thanks for the review, Stefanie! Our techs know how important your time is, so they work quickly and efficiently, without sacrificing quality! Thank you for choosing Precision!

Luke S Service Provided:

Garage Door Repair


Product:

Springs


Service Technician Team : Luke S
Date: 09/18/2020
Garage Door Repair
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician, Jared, was prompt, knowledgeable, and pleasant. Very happy with his service.

- Linda Schlager

A Response from: Doug Bencsko

Thanks for the review, Linda!

Jared W Service Provided:

Garage Door Repair


Service Technician Team : Jared W
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(845) 202-9289

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(845) 230-0051

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(845) 877-7082

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Precision Door Service
Office: (845) 202-3599
1073 RT 94
Unit 24

New Windsor, NY 12553

Licenses

Rockland County License #H-12527-A5-00-00

Putnam County License #PC7348