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The gentleman who came to my home was extremely professional. He spoke with clarity about how old my garage doors were, and why they needed to be replaced. He was very detailed in what the warranty entail and what it covered. I was very happy with the service he provided. Thank You

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EXCELLENT on all counts!!! Appointment was scheduled quickly. Email and text updates are well designed and extremely informative. Our technician, Jared, called to let us know he was on his way. Jared was very polite and super competent. He diagnosed the issue with our garage door opener, installed the required circuit board and wall controller. After the install, the second garage door refused to cooperate! Jared again went into troubleshoot mode and solved the problem! We are very pleased with the customer service and the work performed. Jared even tweaked the alignment of the door rail. We will not hesitate to call upon Precision Garage Door Service, should the need arise in the future!!!

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I gave 5 stars but they deserve more! Excellent service performed by Jared. Professional, courteous and knowledgeable. Came fully prepared to either repair or replace. Did what needed to be done. Pre visit communication was a good as I have ever experienced. Text, e-mail, phone calls you knew who was coming and when. highly recommend Precision. Totally satisfied!

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Excellent professional work

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The technician luke S who did the service on my doors and installed a keypad was truly outstanding. He explained to me what he needed to do and how much it would be before he started. I was very happy with all the work he did. I will recommend your company because of Luke

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Excellent service Professional and courteous

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Arrived on time . Finished ahead of time. We are more than pleased with the servive

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I am extremely satisfied with the service we received in the last two days from Precision. The spring on our garage door broke yesterday. It was fixed in 28 hours. The technician was terrific; the communication was terrific; the price was terrific. I want to extend my thanks to Mr. Demeo who was courteous and very helpful in explaining the work that needed to be done. Quite frankly, after dealing with dozens of contractors, Precision was the best. The very best.

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From start to finish, using Precision was a pleasant experience. The company phone number was answered by a human and an appointment for service was set up for the same day. Jesse, the tech, was friendly and demonstrated a desire to repair the issue identified- at the most cost effective option.

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Luke was great to work with, fast and even happened to have the replacement logic board he needed for my door! He reprogrammed all of the openers and explained everything well. Highly recommend him!

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John Delpiu is a very experienced professional technician. He arrived on time and concise in his repair methods to both diagnose the problem and in detail fully explain what the issues are. He also provided me several options to choose from in order to properly fix them. This company from what I have seen prides itself on customer service. Highly recommend them for their professionalism; honestly and good old fashioned hard work.

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I had some repairs done to my garage doors. The service I received was excellent, the technician, Luke S. was very professional. Luke, explained everything to me before completing the work. Both doors are operable thanks to precision and their well experienced employee Luke S.

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I had a young gentleman called Jared come to service my garage door. The door is old and no longer made but Jared was outstanding gave me the best options, fixed and serviced would highly recommend

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Very professional and efficient. I would give Luke 5 stars.

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Service was great mechanic was very helpful and explained what needed to be done And did a great job I would definitely give them five stars

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On time Explained options well Problem fixed quickly

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Your service rep Luke was most efficient and professional. I highly recommend your company.

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I had an unexpected surprise this morning when I entered my garage to see a seriously hung garage door. Needing to get to work, I called Percision hoping I would get lucky. They were open early and handled my request quickly and efficiently. Our service Representative, Luke Stachura, was on time, professional, clean with his work and very accommodating and explained each step he took to resolve my issue. I would highly recommend your company and was very satisfied with the repairs and cost was very reasonable for the level of service received.

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In order to be the BEST you need to team with the BEST. Jesse is the consummate Professional, Technically astute, sincere, honest, and very quickly demonstrated his direct communication and integrity. His helper today, John, was also outstanding, their backgrounds go back to high school days; they simply complimented each other. My Garage door spring broke, I asked for replacement and whatever should be done to repair the Garage doors to top condition. Jesse recommended spring replacement, safety cables, and replacement door hardware to allow for optimum performance; my opener was working fine, electrical fine, and chain track in good condition. I quickly had my work scope, estimate, and timing estimate which was twice as fast since I luckily had two very skilled Technicians. I signed the authorization, left them alone and when I decided to check on them, they advised thy were done ! WOW ! Outstanding and FAST. They were BOTH personable, friendly, very skilled and efficient. They had made all adjustments and the doors are rattle free and smooth, the quietest they have been in some time. Just a terrific customer experience. What brought me to Precision Garage Door Service in the 1st place were the QUALITY of the ads published in the Poughkeepsie Journal, I was impressed as they looked so Professional. I was intending to call them independent of the spring breaking, my good fortune for finding such a great Company. !!

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Excellent workmanship. Great reputation. Worker explained in detailed what was wrong and the repairs needed to make doors work properly. A real gentleman in handling the entire job. When he was finished my doors operated like new.

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Service appointment was scheduled quickly (1 day after i called). There was good communication + a tracking website for when the technician was going to arrive. The tech was very professional and had the garage door fixed in under an hour (replacing a broken spring + new cables)

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My garage door spring broke. Called up Precision and got an appointment the next day. Luke from Precision showed up and inspected and gave us the proper recommendation for repair. Luke was equipped with all the parts to do the repair. I am very pleased with his performance and the job he did on my garage doors. Extremely Happy, that my garage doors are working better than before. Will definitely use this company again and recommend them to family and friends.

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With 24/7 service i called first thing on a Sunday morning and there was a technician at my home by noon. The technician Jesse was kind and curtious. He had my garage door fixed within an hour. I was extremely satisfied with the quick response and clean work that was provided. I will absolutely recommend and use Precision again for any future work i might need.

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Jared performed the installation in a timely and professional manner.

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The spring broke on the garage door & I called Precision the next day. They sent Jared out to fix it. He installed new springs & rollers. His work was very good. The garage door works better than new, & is quieter than before. Jared is very professional.

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The service was second to none perfect very happy with everything everything left clean and I'm very happy

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Fantastic service, advise and equipment results

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All work was done quickly and professionally.

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I called Precision Doors because a spring broke on our Craftsman(Sears) garage door opener. Jesse came out the following morning (exactly when expected). He explained the issue(s) which wasn't just a broken spring (the previous owner apparently used WD40 on the rollers which is a no-no and the cables were not the correct safety cables). He was amazed that it had lasted this long without an issue. Jesse was very professional, friendly, and took the time to explain everything to me. He replaced all the old hardware/rollers/cables, etc. and the door opens/closes much smoother and quieter than it had been, not to mention how much more professional it looks now!! I would highly recommend Precision Doors and particularly Jesse!!

Review:

Very pleased that a repairman was able to come and do the work the same day I called for an appointment. Communication throughout was excellent. The technician who did the work, Jesse, was a pleasure to speak with and clearly explained the work he would be doing.