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Jesse P

Jesse P
Service Technician Team
Reviews: 168
Average: 4.87 stars
Background: 11/2/2017
Drug Test: 10/26/2017
Jesse P has received 168 reviews, averaging 4.87 Stars:
1 2 3 4 5

Jesse P's Bio:

Hello, my name is Jesse. I am a family man at heart. I have a beautiful baby boy, who just turned two, whom I enjoy spending my time off with and visiting my mom, as much as I can. I originally grew up in Rockland County, New York, but now reside in Orange County, New York. Some of my other interests are eating healthy, working out ( love to run) and cooking. In the warmer months, I also always enjoy having my own garden to tend to. I love the company I work for and everyone I interact with. Additionally, I am a perfectionist, so I never want to leave a customer dissatisfied.

Review:

Jesse the technician was knowledgeable and patient, a pleasure to deal with. The prices for repairs are very, very high. I was in a bind because I took the day off from work to get the job done, but I’ll never use Precision again.

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Jesse P Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician Team : Jesse P
Review:

Our seven year old garage door (not a Precision door or installation) never really functioned correctly. When it was raised or lowered it sounded as if the entire thing might come crashing to the floor. More recently when lowered the door would rack in the track and seem to be sticking along as it closed. Our technician was Jesse. He is excellent. Personable, friendly, knowledgeable and quick. He sized up the problem immediately, explained two options of repair to us (each with very fair pricing) and once we selected an option, he started work. Within an hour he was finished and the door works better than it ever has. Great work! We're very pleased with the entire experience with Precision and would highly recommend them to anyone. A high quality organization.

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A Response from: Doug Bencsko

Hey Jay! Thank you for such a wonderful review! We're so glad Jesse was able to get your garage door functioning properly! A noisy garage door is a headache, literally and figuratively. Service options help homeowners make a decision they are happy about, which makes us happy! Thank you for choosing Precision. We look forward to helping you with any future garage door needs.

Jesse P Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician Team : Jesse P
Review:

I called precision to repair my garage door opener. I was very satisfied with the service, the service was very prompt and the repair was done expeditiously. My technician was very courteous and friendly. I will certainly utilize the service again.

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A Response from: Doug Bencsko

Hi Kim! Thank you for sharing your experience with Precision! We appreciate you sharing your experience with Precision and look forward to helping with any future garage door services!

Jesse P Service Provided:
Broken Garage Door Spring Repair

Service Technician Team : Jesse P
Review:

Very pleased from the first phone call to the tech that made the repairs. Thank you for your professionalism. John Olori

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Jesse P Service Provided:
Broken Garage Door Spring Repair

Service Technician Team : Jesse P
Review:

I had a protection agreement with Sears. They came out and the agreement covered next to nothing. Not only did they want to charge me an arm and a leg for the repair, but the parts that needed to be ordered would have taken three weeks to get. I called Precision. Not only were they professional and accomodating, but the parts were on their truck ready for installation. My Technician Jesse P. was AWESOME !!!! THANK YOU !!!!

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A Response from: Doug Bencsko

Hi Jose! Sorry to hear about the trouble you had to go through, but glad Jesse was able to come out and help with your garage door repair! Having fully stocked trucks helps save you time and money so you can get the job done in just one appointment! Thank you for choosing Precision!

Jesse P Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Jesse P
Review:

Outstanding customer service experience from my initial call to Beth. Beth was very professional and started the process moving. Jesse P. did my garage door repair, was extremely knowledgeable and professional. I would 100% recommend this company to everyone for all their garage door needs. I rate this company a 12 out of 10!

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A Response from: Doug Bencsko

We would rate this review a 12 out of 10, David! Customer satisfaction is very important to us, from the first phone call with a customer service representative to the professional garage door repair! We want you to have a smooth, worry free experience when you choose Precision for your garage door needs!

Jesse P Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Service Technician Team : Jesse P
Review:

Jesse came out he was professional and efficient... I requested him due to working with him before. I appreciate everything. Thank you

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Jesse P Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Jesse P
Review:

Jesse was great! Came here early and got the job done efficiently without any problems.

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A Response from: Doug Bencsko

Thanks for the review, Tom! We appreciate you taking the time to share your experience with Precision!

Jesse P Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Jesse P
Review:

I had Jesse come through to repair our garage door and he did an outstanding job. He was super informative and made sure all the needed repairs were done.

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A Response from: Doug Bencsko

Thanks for the review, Jonathan! Jesse is a great member of the Precision team and we appreciate you taking the time she share your experience with him has your technician! Thank you for choosing Precision for your garage door repair.

Jesse P Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Jesse P
Review:

Great service from Jesse. Fast and friendly, I can't believe how simple it was to get my door fixed perfectly.

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A Response from: Doug Bencsko

Thanks for the review, Kate! Jesse is a great member of the Precision team and we appreciate you taking the time to acknowledge Jesse's skills and professionalism!

Jesse P Service Provided:
Garage Door Opener Repair

Service Technician Team : Jesse P
Review:

Jesse was great. They came on time and thue company kept confirming my appointment,. Service with a smile. Haven't seen that kind of service in a while. It was great.

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A Response from: Doug Bencsko

Thanks for the review, Anthony! We appreciate you taking the time to share your experience with Precision. Reviews like this help homeowners know Precision is a name you can trust!

Jesse P Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Jesse P
Review:

Possibly the most professional CO. I have ever dealt with. I called for help before 9AM on a Sunday and I spoke to a real person. They were able to help me the very next morning. The Mechanic and his vehicle were sharp. I was given a few options for the repair. The Mechanic did a fast, neat job. I was very happy with everything. Highly recommend!!

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A Response from: Doug Bencsko

Thanks for the review, Gerry! Customer satisfaction is very important to us, from the very first phone call to the garage door service. Thank you for choosing Precision for your garage door needs.

Jesse P Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Jesse P
Review:

Jesse was very nice and kind the only witch it was not his fault, was I wish there was a way he could have fix the door instead of spending $500 but he was good

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Jesse P Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Service Technician Team : Jesse P
Review:

The technician was a nice, knowledgeable guy who gave me options on how to fix the problem

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A Response from: Doug Bencsko

Thank you for the review, Rosemarie. We love hearing that our technicians are representing our company well and continuing to prove Precision is a name you can trust. Thanks for choosing Precision for your garage door needs!

Jesse P Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Jesse P
Review:

Jesse had shown up on the date and time scheduled. Very cordial and friendly. He went over everything needed to have my two garage doors replaced. He knew what was needed and didn’t try to sell me anything I didn’t want. I am looking forward to meet the rest of the team when it comes time to fr the install.

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A Response from: Doug Bencsko

Thank you for your review, Thomas! We're looking forward to working with you for your garage door replacements. Thank you so much for choosing Precision Garage Door.

Jesse P Service Provided:
Install Garage Doors

Product:
Garage Doors

Service Technician Team : Jesse P
Review:

Jesse was thorough, smart, and easy to be around. My eight-year-old son was with me and Jesse spoke to him with interest and respect, which speaks to Jesse’s character - very impressive.

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Jesse P Service Provided:
Install Garage Doors

Product:
Garage Doors

Service Technician Team : Jesse P
Review:

Absolutely terrific service. New garage door opener installed by Precision is amazing. Quick and super easy process, from scheduling to completed install an absolute breeze. Thanks to amazing technician Jesse for excellence and over the top customer service!! I am now a Precision customer for life!!

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Jesse P Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Jesse P
1 2 3 4 5
Date: 02/18/2020
Garage Door Repair
,
Review:

The technician did on excellent job in one hour and 10 minutes .The Charge is more then Excessive even if you figure one hour to get here plus what it took him I, could hire a

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Jesse P Service Provided:
Garage Door Repair

Service Technician Team : Jesse P
Review:

Needed a new garage ours was damaged

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Jesse P Service Provided:
Install Garage Doors

Product:
Garage Doors

Service Technician Team : Jesse P
Review:

Jessie was extremely professional explained everything he was doing and why. Garage door never worked smoother. If I ever need work done again you will be my first call

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Jesse P Service Provided:
Garage Door Opener Repair

Service Technician Team : Jesse P
Review:

This place gets 5+ stars as a rating. I have never seen a business be more responsive to a customer’s needs. In less than a half hour from my call requesting assistance, I received a call back from Jesse the technician from Precision. This guy really knows his stuff. In addition to getting to the house in under an hour from the time of my call, Jesse completed installation of a new garage door opener in no time at all. I can’t recommend these guys enough. They are miracle workers when it comes to garage door issues.

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Jesse P Service Provided:
Garage Door Opener Install

Service Technician Team : Jesse P
Review:

jesse was great!

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Jesse P Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Jesse P
Review:

A very pleased friend recommended Precision. I can see why he was so happy with the service and so am I!

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Jesse P Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Jesse P
Review:

The gentleman who came to my home was extremely professional. He spoke with clarity about how old my garage doors were, and why they needed to be replaced. He was very detailed in what the warranty entail and what it covered. I was very happy with the service he provided. Thank You

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Jesse P Service Provided:
Garage Door Repair

Product:
Garage Doors

Service Technician Team : Jesse P
Review:

Excellent professional work

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Jesse P Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Service Technician Team : Jesse P
Review:

From start to finish, using Precision was a pleasant experience. The company phone number was answered by a human and an appointment for service was set up for the same day. Jesse, the tech, was friendly and demonstrated a desire to repair the issue identified- at the most cost effective option.

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Jesse P Service Provided:
Garage Door Opener Repair

Service Technician Team : Jesse P
Review:

Service was great mechanic was very helpful and explained what needed to be done And did a great job I would definitely give them five stars

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Jesse P Service Provided:
Broken Garage Door Spring Repair

Service Technician Team : Jesse P
Review:

In order to be the BEST you need to team with the BEST. Jesse is the consummate Professional, Technically astute, sincere, honest, and very quickly demonstrated his direct communication and integrity. His helper today, John, was also outstanding, their backgrounds go back to high school days; they simply complimented each other. My Garage door spring broke, I asked for replacement and whatever should be done to repair the Garage doors to top condition. Jesse recommended spring replacement, safety cables, and replacement door hardware to allow for optimum performance; my opener was working fine, electrical fine, and chain track in good condition. I quickly had my work scope, estimate, and timing estimate which was twice as fast since I luckily had two very skilled Technicians. I signed the authorization, left them alone and when I decided to check on them, they advised thy were done ! WOW ! Outstanding and FAST. They were BOTH personable, friendly, very skilled and efficient. They had made all adjustments and the doors are rattle free and smooth, the quietest they have been in some time. Just a terrific customer experience. What brought me to Precision Garage Door Service in the 1st place were the QUALITY of the ads published in the Poughkeepsie Journal, I was impressed as they looked so Professional. I was intending to call them independent of the spring breaking, my good fortune for finding such a great Company. !!

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Jesse P Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Jesse P
1 2 3 4 5
Date: 06/28/2019
Garage Door Repair
,
Review:

Fantastic service, advise and equipment results

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Jesse P Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Technician Team : Jesse P
Review:

I called Precision Doors because a spring broke on our Craftsman(Sears) garage door opener. Jesse came out the following morning (exactly when expected). He explained the issue(s) which wasn't just a broken spring (the previous owner apparently used WD40 on the rollers which is a no-no and the cables were not the correct safety cables). He was amazed that it had lasted this long without an issue. Jesse was very professional, friendly, and took the time to explain everything to me. He replaced all the old hardware/rollers/cables, etc. and the door opens/closes much smoother and quieter than it had been, not to mention how much more professional it looks now!! I would highly recommend Precision Doors and particularly Jesse!!

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Jesse P Service Provided:
Garage Door Opener Repair

Product:
Springs

Service Technician Team : Jesse P
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Orange County

(845) 202-9289

(845) 202-9289
Rockland County

(845) 230-0051

(845) 230-0051
Putnam County

(845) 877-7082

(845) 877-7082
Dutchess County

(845) 877-7082

(845) 877-7082
Ulster County

(845) 201-9632

(845) 201-9632
Precision Overhead Garage Door Service
Office: (845) 202-3599
1073 RT 94
Unit 24

New Windsor, NY 12553

Licenses

Rockland County License #H-12527-A5-00-00

Putnam County License #PC7348