Same day service. Brian was professional and willing to listen to my concerns. Importantly, he spoke with me without being condescending. He arrived at 10:30, and was finished before lunch. Very happy with my now quiet and correctly functioning garage door.

- Ernie Radassao

Same day service: Prompt Friendly Knowledgeable Reasonable pricing And a smooth opening now, every time Thank you!

- Ken C.

Very professional and courteous service. Quick response. Brian was excellent! Thank you for your expertise in getting both openers repaired.

- Georgiana

Brian’s communicated his arrival time.. he was very polite and professional offering any help with my concerns.. explained all parts of service to me and had me test all devices before leaving… extremely happy with this service call

- Michael and Jo-Anne Maturo

Precision Garage Door Service sets the gold standard for customer service—better than any local or multinational company I’ve ever dealt with. From start to finish, their focus on the customer experience was unmatched. Their responsiveness was immediate, and the day-of communication was clear and proactive. Brian, the technician, was incredible—professional, knowledgeable, and genuinely committed to solving the problem efficiently. It’s rare to see a company so dedicated not only to providing top-notch service, but also to creating a thoughtful, seamless experience for their customers. Their follow-through was flawless. I genuinely wish every company operated at this standard of excellence. Truly a unique and exceptional company. Highly recommend without hesitation.

- Patrick Pierpoint

I called about my broken garage door, and they came the next day and fixed the issue. All was under warranty.

- Atilano Rivera

Technician name Brian was AMAZING !!! When he arrived he introduced himself and the company in a very friendly manner with hand shake. I felt very comfortable with him working on our garage door. He told me how much and how much time he needed to check the garage door and the different options. He is very knowledgeable and worked efficiently. After the job was done he explained to me what he did and he did extra touch to make sure garage door is smooth fixed for the long term. I will highly recommend Brian to everyone ! Thank you so much for your hard. work. Best wishes

- Tonika

Very informative and knowledgeable. Also pleasant.

- Michele Avrin

I heard good things about precision door and I definitely was not disappointed. Brian came shortly after we called and the repair was done immediately. I have never heard my garage so quiet before. Thank you so much and I highly recommend them.

- Richard Buono

Brian was very professional and knowledgeable. He quickly diagnosed and resolved the problem. Very happy with the service!

- Michael Brueckner

Brian arrived quickly after my call to PD to report the issue I had with my door opener. He replaced the defective device that was under warranty, checked all my opening devices and repaired a minor issue my lock (caused by a potential break in attempt) and serviced the door to ensure it was working perfectly. Brian answered all my (numerous) questions with patience and professionalism. I would recommend Brian B. and PD to anyone who needs work on their garage. Best, Aaron

- Aaron

Brian was very knowledgeable. He was experienced. He knew exactly what the problem was and fixed it by installing new springs and balancing my garage door. I would consider him an expert in his field.

- Joseph Galea

Brian was very knowledgeable, courteous and polite. I would definitely recommend your company to others! Brain completed the job very timely and efficiently.

- Marie Smith

My technician, Brian Birchler, was professional from start to finish. He kept me informed as to his arrival time, explained the workings of the garage door, gave me options and overall was a pleasure to work with. Before leaving he reviewed the work he completed and how the system worked. I would recommend Precision Garage Doors and Brian. Coby Low

- Coby Low

Brian Birchler was a fantastic technician. He was polite and knowledgeable, and he worked efficiently to make the repairs. I was delighted with this service call. My installation experience in Dec 2023 was excellent, and this was the first service call I needed since installation. Everything was smooth, and if I have any other issues, I will definitely reach out to Precision.

- Robert Crouse

Precision never disappoints. I called the day before and Brian arrived promptly the next day to replace my faulty keypad. He also noted the crack where the hook attaches in the garage door and recommended that it be fixed since the springs were 20 years old and putting stress on the motor. I appreciate that Brian was able to fix everything on the spot and didn't have to come back another day saving me a potentially more expensive job in the future. It's clear that Precision values excellent customer service and has a friendly and professional business model. Highly recommend Precision !!

- Maggie B.

The technician, Brian was adept , addressed our concerns and repaired our garage door and mechanism appropriately. Great worker.

- Al Rubin

Brian was professional, polite, informative and was able to clearly communicate the corrective repairs that would be needed. He gave several alternatives that helped me make an informed decision and insured that I was satisfied with the repairs. The communications from the company and the estimated time of arrival kept me informed and eliminated the anxiety that usually accompanies waiting for a technician to arrive.

- David Solomon

Needed professional garage door service today, so the hunt began. Looking through the website, Precision had excellent reviews, so I gave them a call. Phone assistance was excellent & scheduled an appointment same day, today. I was told who would be arriving & what time. I then received a call from Brian B. with his exact time. Upon his promt arrival he was nothing less than a 5 star. He was courteous, kind, thoughtful & professional. We were given different options to fit our needs. Brian did an excellent job. The name of the company Precision fits Brian personally. He is definitely an honorable & kind man. It's rare today to find a service were you actually feel comfortable & trust with that person. Brian is that person. Overall, great experience & recommend!

- Laural & Joe Inserra

We made a call and were surprised that they could send someone out that day. Brian came and what a nice guy. Very personable and knowledgeable. He gave us quotes of different things we asked for and told us what really should be replaced st the moment and why. Would definitely recommend this company to my friends if they’re in the market for anything to do with their garage system.

- Ed Ryan

I called on Monday and their technician,Brian arrived on Tuesday. That is a fantastic turnaround! Brian assessed the problem within minutes and had my door operational again. He made some additional recommendations that I agreed with and finished the entire job quickly. My garage door is operating like new again. Best service I have ever experienced and will use Precision again!

- Nick Christiano

Professional and courteous, refreshing to meet folks that enjoy their career and understand their craft well.

- Michael D'Onofrio

I call to have someone come out to look at my garage door openers that were acting up for several years I could make adjustments but still had problems They were almost 25 years old and wasn’t sure if they could be fixed or needed to be replaced. Brian B.arrived that morning of the appointment and what a GOD sent. After the hand shake and a good morning, he was nothing but professional. He gave me different options on what could be done. I chose to have them replaced. He showed me different quotes for different door openers and all the bells and whistles. When I decided on what would be the best fit for what I needed , I thought I would need to take another day off of work to have them installed. The best news is that he said he had the equipment on the truck and could replace them that day. A few hours later he was complete and both doors worked great. I can’t say enough of great things about this young man. This company should be very proud to have him as an employee I will definitely recommend your company to my neighbors and friends

- John Lowry

Amazing service and repair, quick and efficient! Got the job done in only one hour!

- Kristen Vesta

Great service came right away and fixed my garage door Technician Brian was great

- peter tosto

Brian was great. He was on time, knowledgeable and provided a thorough evaluation of the problems with and remedies for my garage doors. He rebuilt my door and now it’s working as good as it did the day I moved in.

- Chris Nieves

Had an issue with one of our garage doors. Called Precision and explained the issue. A service tech was dispatched to our home the very next morning . Our technician, Brian, arrived as scheduled and he even supplied a GPS link before he arrived detailing his location and ETA. The company also sent out a brief bio on Brian the night before which i thought was professional. Once he arrived, Brian surveyed the issue and came up with the best plan to address and remedy the issue. Before any work began, Brian discussed all costs associated with the repairs, which from past repairs , was very competitive. Brian was meticulous, professional and courteous throughout his time at our residence and within no time he had remedied the issue. Brian also surveyed the entire door and recommended some additional maintenance not related to the original issue. There was no pressure to proceed with the recommendation but since the door weather strips were 19 years old, i authorized Brian to make the changes. Again, all costs were upfront and transparent. Overall, this is the second time i have utilized the services of Precision and both times I was pleased with their workmanship and customer service. Again, many thanks to Brian. Bill Mahoney Circleville NY Date of Service: Jan 16, 2025

- Bill Mahoney

Wonderful to deal with, quick and explained everything that needed to be done. Was extremely satisfied.

- Jon Yourman

Office staff and technician provided great communication and were pleasant and professional.

- Alden Smith

Great Overall experience. Excellent communication and super fast service. Brian, the specialist who completed the job, was professional. prompt, considerate, and skilled. A pleasure to have a company that clearly cares about customer service and attention to detail. Door works well, project completed quickly, and a top shelf installer. WOW

- Marlin Maduras